薩塔爾酒店 | 熱門薩塔爾住宿限時優惠每晚可低至 HK$450

「It would have been great if they would have put on the Website for the property and on Expedia that the pool was going to be closed for painting. We checked before we booked and checked when we got to the property and it was not posted. The night counter petson was very rude when asked about it and said it is posted on the front counter and was very rude about the situation. 」

「The restaurant below the hotel is delicious. The basic rooms are just a simple small room with a bed and bathroom, the suite was worth the extra money. Stairs are a little steep to get up carrying your luggage, Parking was across the street but not a terrible walk, Overall I enjoyed my stay.」

「We had a volleyball tournament and stayed just for the night. The hotel is older, but it was updated as much as possible and clean. Staff was very friendly, pool and hot tub were decent. There is an attached bar (we didn’t go) and gas, restaurants and coffee right across the street. It isn’t luxurious but was just fine for the night!! 」

「Staff at the desk was very hard to understand. 」

「Definitely pet friendly awesome owner clean room breakfast was great」

「clean room」

「Services and people are good and willing to help. Yet, room is a bit smaller under of my expectation. It seems like a suite from the booking which is not in fact. However, no regret to stay there.」

「Different themes for the rooms is a fun touch 」

「Check out is at 11 am management called me at 10 am to remind me that check out is at 11am.this is so unprofessional that it defies belief.the heat for the room was an extremely loud wall unit.even though there is baseboard heating. The room could have had brighter lighting.When I asked around town about the hotel , everyone, I spoke to said it had a bad reputation.saf state of affairs in the hospitality industry」

「Our room temperature was 65 degrees at check in late in the evening. No response when front desk was called. Next morning it was 58 degrees. Front desk response was "I'll make a note for the manager when he comes in." No maintenance response. The body wash dispenser was empty. There was debris in the kitchenette sink.」

「There was no hot water for a shower」

「Overall is fine, cleaning and Nice service. But breakfast is poor」

「Good location. Clean room. Staff was polite and helpful.」

「Room was clean. Staff were friendly. Good selection at breakfast. 」

「Very nice place we stayed a week and was taken very good care of」

「The room was a smoking room which i picked, but as soon as you open the door, you got hit with a strong but stale smell of weed. It was so strong that i checked out at 11:15pm after checking in at about 5. Ive stayed at this place before and it was fine, so it may have just been this room as it was the first time i stayed in a smoking room. 」

「The staff couldn't find my Expedia reservation so I paid with a different card and when I checked out the next day the money I paid Expedia triggered and I basically paid twice and everyone I've contacted at Expedia and Courtyard by Marriott St cloud has done nothing to help to return the money that by the way was almost $30 over what I paid when I made the reservation through Expedia. This has been an absolute nightmare dealing with your staff.」