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環河街酒店的評價

4 out of 5
環河街酒店
124 E. Bay Street, Savannah, GA

評價

8.8

優異

10 分評分，優異；1311 則評價中有 845 則" "
8 分評分，不錯；1311 則評價中有 256 則" "
6 分評分，一般；1311 則評價中有 111 則" "
4 分評分，欠佳；1311 則評價中有 59 則" "
2 分評分，很差；1311 則評價中有 40 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

4/10 欠佳

Marlana (Summerville)

家人同遊
不滿：職員與服務和設施服務
We were over charged at the property and spoke with management. They never rectified it, even after two additional phone calls. Very disappointed.
於 2024 年 4 月住了 2 晚

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful spot RIGHT on the shipping channel. A ship watchers dream. Rooms large, comfy and clean. No complaints!!
於 2024 年 4 月住了 4 晚

10/10 優異

Michelle

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff
於 2024 年 4 月住了 3 晚

10/10 優異

Cheryl

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Right on the river and near to the historic district
於 2024 年 4 月住了 6 晚

10/10 優異

Debra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is in a very convenient and pretty spot on the water. The staff was very friendly and was very helpful with available parking options as well as recommendations for dining. The managers reception/happy hour was an enjoyable start to the evening. There was some construction being done near one of the restaurants and porta potties were being utilized. That wasn't very pleasant. At the time of my stay there was a lot of activity on the waterfront...it was VERY noisy (music/announcements).
於 2024 年 4 月住了 2 晚

10/10 優異

Lien

讚好：整潔度、職員與服務和住宿狀況
Within walkable distance
於 2024 年 4 月住了 1 晚

10/10 優異

Dana (linden)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

6/10 一般

RANDALL

伴侶同遊
讚好：整潔度和職員與服務
Construction happening. Very loud outside our room. Noisy neighbors. Wasn't Happy overall.
於 2024 年 4 月住了 1 晚

8/10 不錯

Allissa

多人同遊
讚好：整潔度、職員與服務和住宿狀況
I stayed in room 326 which is right under the main lobby. It was loud at times. My party and I had to ask for toilet paper several times. Chris with the valet service was super friendly and helpful.
於 2024 年 4 月住了 4 晚

8/10 不錯

Constance

多人同遊
讚好：整潔度
不滿：設施服務
Town view rooms were extremely noisy!!!!!
於 2024 年 4 月住了 1 晚

8/10 不錯

kazimierz

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was ready for us very late in the day: 5 pm (i think). The rest we love
於 2024 年 4 月住了 1 晚

10/10 優異

craig

讚好：整潔度、職員與服務和住宿狀況
I loved the historical nature of the property and area. The hotel IS haunted and that's one of the main reasons I stayed there as I'm a paranormal investigator. That hotel did NOT disappoint in this regard!
於 2024 年 4 月住了 1 晚

2/10 很差

Miles

不滿：職員與服務和設施服務
the room was approx. 150 sq ft, about like a walk-in closet - also constrution noise - No view
於 2024 年 4 月住了 1 晚

10/10 優異

Timothy

讚好：整潔度、職員與服務和住宿狀況
Most unique hotel I have ever stayed at Will def be back Managers special was awesome Thanks to all
於 2024 年 4 月住了 2 晚

4/10 欠佳

Thomas (Laurel)

讚好：整潔度
不滿：住宿狀況
It was all about the River Inn double booking my room with river view and trying to move me to a basement room. I have to cancel and rebook another hotel.
於 2024 年 4 月住了 4 晚

10/10 優異

Kathleen T

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Historic beauty
於 2024 年 4 月住了 2 晚

6/10 一般

Gisela (charlottesville)

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

2/10 很差

Patricia

伴侶同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
I checked into the property and gave the front desk a credit card for incidentals. The immediately charged my card $1,500 for the whole stay without even telling me the total or that they were running my card. We discovered it because my amex card gives me alerts for large purchases. I had PREPAID my room through Expedia. I have used Expedia for at least 20 years all over the world and NEVER had this happen. When I told the front desk I prepaid they said "this happens a lot" then told me to talk to the manager tomorrow. I talked to a different front desk girl and the manager was "busy" and never bothered to come talk to me. They said they fixed it and the hold would eventually fall off my card. I am in a position where I can handle a large hold but what if I did not have the spending power on my card to accomidate? That is not a small amount and could have limited or ruined someones spending power on their vacation. When I asked if it was cleared up at check out the front desk person said I could alway prove I paid with my credit card. I have never had such horrible customer service at a hotel before. I don't feel they meet up to Expedia standards. They also had loud construction going on right outside our room. We had to walk through plastic and other patrons called to complain about morning loud noise. I have in the past received emails warning me about construction and were very considerate from hotels I booked with you. I now find myself less confident booking with you.
於 2024 年 4 月住了 4 晚

8/10 不錯

Heidi

讚好：住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Peter Craig (North Reading)

家人同遊
讚好：整潔度
Great location. Room was overall nice. Housekeeping was “limited” as they did not provide full service each day. Fan and air vents were dirty.
於 2024 年 3 月住了 7 晚

10/10 優異

Michael (park ridge)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月10日的回應
Thank you for taking a moment to rate us we appreciate you.

10/10 優異

Philomena

伴侶同遊
讚好：整潔度、職員與服務和設施服務
We absolutely love the old charm but just keep in mind that the hotel is under construction so if you don’t mind a little extra noise in the morning and some workers around it is wonderful. It is going to be absolutely beautiful when the renovation is complete.
於 2024 年 4 月住了 2 晚

10/10 優異

Susan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Savannah is historically amazing and the River Street Inn is beautiful, unique and the staff are wonderful and very helpful. We arrived at 11:00 and could check in which was super. The renovational work is truly amazing and there is an active workshop on premises making many new upgrades and changes. Just the BEST Sue C.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月10日的回應
Thank you for your feedback, We appreciate the opportunity to serve you and appreciate the 5 out of 5.

10/10 優異

Allen

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚

6/10 一般

Susanna (Mercer Island)

家人同遊
不滿：設施服務和住宿狀況
Good location. Very dark room. Lack of information about the recent flood that really made the stay not worth the price. Couldn’t use the room deck area, other amenities unavailable but not explained. It will be nice when the repairs are completed.
於 2024 年 4 月住了 3 晚

8/10 不錯

Polat

於 2024 年 3 月住了 1 晚

8/10 不錯

Marcia

讚好：整潔度、設施服務和住宿狀況
The hotel’s historical significance was very evident which I loved. The location was excellent-close to shopping, restaurants and water. The front desk staff could have been more welcoming but that wasn’t such big deal to me. My issue was my room… It was clean but the furniture set up was weird. There was no where for you to put your belongings besides a chair or the bed. I looked into the room across from me and it had a desk and what appeared to be a little sitting area. My room could have at least had a desk. Another thing that bothered me is the cleaning staff doesn’t clean the room, they just make the bed and give you new towels. They didn’t even wipe down the sink or shower which both could have used some attention. One other thing which isn’t the hotel’s fault but something to be mindful of which is the noise. You are literally in the thick of things so you get all that comes with it which includes noise all times of the night. My room was on the 2nd floor which is really 2 floors below the main lobby faced a walking path so I got all the pedestrian noise and what sounded like restaurant staff pushing containers on wheels. If you face the water you get all the music, laughing, shouting and vehicles until the wee hours of the evening. Overall we had a good stay and would not hesitate to stay at this hotel again.
於 2024 年 4 月住了 2 晚

6/10 一般

Richard Alexander

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Destination fee everyday. Takes a couple days to adjust to the lack of parking.
於 2024 年 4 月住了 3 晚

6/10 一般

Velappan

家人同遊
讚好：整潔度和職員與服務
This hotel is a old building revamped with clumsy arrangement of lifts and steps. Too pricy for the facility. The location is good.
於 2024 年 3 月住了 2 晚

2/10 很差

nuha

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
So the hotel does not have a camera and some reason somebody got to the room and stole money and watch and we went to the front desk. We need to see camera in the hallway and they said they don’t have a camera so I would never recommend it’s unsecure.
於 2024 年 3 月住了 2 晚

10/10 優異

Lydia Anne

讚好：整潔度、職員與服務和住宿狀況
Relaxing and exactly what I needed. Furnishings were excellent and the staff were all very pleasant and helpful. A little noisy at times with the renovations. But me managed.
於 2024 年 3 月住了 4 晚
General Manager 於 2024年4月10日的回應
Thank you for your great review. Looking forward to hosting again.

10/10 優異

Tom

於 2024 年 3 月住了 1 晚

10/10 優異

Susan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Inn was decorated like an Old Savannah house, clean and our room had a balcony over River St. and the River. The View was so nice. Staff was helpful and we walked 5 minutes to so many great restaurants.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月10日的回應
Thank you for your great review. Looking forward to hosting again.

10/10 優異

Tony

於 2024 年 3 月住了 2 晚

8/10 不錯

Markus

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Paul

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great Boutique hotel. Staff extremely pleasant and Dave and Molly prepare a great daily happy hour
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月10日的回應
Thank you for your great review. Looking forward to hosting again.

8/10 不錯

Diane

讚好：職員與服務和住宿狀況
The hotel was in the perfect area if you have one night in Savannah. It was a little bit rundown and there was construction going on the room was clean. However, when you open the doors to the cabinets, the floor was full of dust, and there were holes where they used to be Things in the shower . It needs a little bit of TLC, but the staff were amazing and helpful and the location cannot be met.
於 2024 年 3 月住了 2 晚

6/10 一般

David (Bakersfield)

家人同遊
讚好：整潔度
不滿：職員與服務和設施服務
This hotel is all about location. it has a lot of potential, as it is very charming and its historical significance cannot be overlooked. The rooms were fairly clean and the atmosphere was interesting. It sure seemed to me like their queen size beds were actually doubles sold to me as queens. Ultimately, its historical significance cannot be overlooked. The rooms were fairly clean and the atmosphere was interesting. It sure seemed to me like their queen size beds were actually doubles sold to me as queens. Ultimately, what this hotel is missing is a trained professional staff that participate in coordinated service to their customers. At this price it is an expectation. Although my family did not get to participate in the manager’s reception, I did hear good things about this offering. If you’re looking for a hotel that is close to the action in the historic district of Savannah, and you don’t need to be pampered in anyway whatsoever, this is your hotel.
於 2024 年 3 月住了 3 晚

4/10 欠佳

Rafael (Bonaire)

家人同遊
First of all, it took them an hour and a half to check in, few parking spaces in front of the hotel only for valet parking for $45 a day or public parking two blocks away for $30 a day, really inconvenient... inside the rooms and the hallways not really “clean”…
於 2024 年 3 月住了 2 晚

2/10 很差

Ajit

多人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Check-in was delayed until 5pm. They offered to not charge me destination charges. Rooms are nice, newly done but have a lot of small issues - front door rattled every time the AC came on. More importantly, the front desk charged me more than the Expedia rate. After I asked them to correct it, they said their system was down and they would refund me the amount the next day. Five days later I am still waiting for the refund.
於 2024 年 3 月住了 2 晚

2/10 很差

Kereshmeh (Glendale)

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Layers of dust in the room. I have Asthma and asked 3 times to clean but they didn’t. Stayed 4 nights without any vacuuming or dusting. All they did was taking trash out. Asthma got out of control and I had to stay home for 3 days because of it. Wheezing and miserable. Was told they will refund two night and still nothing
於 2024 年 3 月住了 4 晚

10/10 優異

Gaetan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月10日的回應
Thank you for your great review. Looking forward to hosting again.

10/10 優異

Debra (Stapleton)

多人同遊
讚好：整潔度、職員與服務和住宿狀況
I liked the way the front desk treated us and how they handled the problem with the room with no problems I love this hotel and will stay again!!! Great place and location!!!
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月10日的回應
Thank you for your great review. Looking forward to hosting again.

8/10 不錯

Jenell

多人同遊
讚好：整潔度、職員與服務和住宿狀況
We loved the location as far as being near restaurants and venues. The hotel itself wasn't anything special. The walls seemed thin. We heard the folks next door sing Happy Birthday and could hear someone on what sounded like a business call. Made me feel like I was back in a college dorm. The bath mat delivered after the second day had dried blood on it. When water dripped on it, it turned bright red so wasn't the stain I assumed that it was.
於 2024 年 3 月住了 3 晚

8/10 不錯

moshe

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月10日的回應
Thank you for your great review. Looking forward to hosting again.

8/10 不錯

Dana

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice location downtown
於 2024 年 3 月住了 4 晚
General Manager 於 2024年4月10日的回應
Thank you for your great review. Looking forward to hosting again.

6/10 一般

Kaijsa

於 2024 年 3 月住了 1 晚

10/10 優異

George

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff, service, & location.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月10日的回應
Thank you for your great review. Looking forward to hosting again.

8/10 不錯

Sandra

伴侶同遊
There was a glitch in the reservation, and they did not have a room available. However, Nicole at the front desk was fabulous, she worked her magic and got us squared away, and in our room in about 30 minutes.
於 2024 年 3 月住了 4 晚

6/10 一般

Marvin Alexi

於 2024 年 3 月住了 3 晚