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斯克內克塔迪市中心希爾頓逸林酒店及度假村的評價

4 out of 5
斯克內克塔迪市中心希爾頓逸林酒店及度假村
100 Nott Terrace, Schenectady, NY

評價

8.4

很好

10 分評分，優異；546 則評價中有 279 則" "
8 分評分，不錯；546 則評價中有 156 則" "
6 分評分，一般；546 則評價中有 63 則" "
4 分評分，欠佳；546 則評價中有 29 則" "
2 分評分，很差；546 則評價中有 19 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Charles

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel close to the location I needed to be at. The Hotel staff was very friendly and accommodating. The was very clean and well kept.will stay there again.
於 2024 年 4 月住了 2 晚
EJ 於 2024年4月29日的回應
Good Morning, Thank you for you ranking and comments we appreciate those and your business. We hope in your future travels they will include our Doubletree Downtown Schenectady.

10/10 優異

Douglas (Earlton)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff...tv is to small... bed was nice
於 2024 年 4 月住了 1 晚
JG 於 2024年4月28日的回應
Good Morning,Thank you for you ranking and comments we appreciate those and your business. We hope in your future travels they will include our Doubletree Downtown Schenectady.

10/10 優異

Christine

讚好：整潔度、職員與服務、設施服務和住宿狀況
Warm cookies, shopping in front of the hotel and easy parking
於 2024 年 4 月住了 1 晚
JG 於 2024年4月26日的回應
Thank you for your ranking and comments on our Hotel. We greatly appreciate those and your business. We hope in your future travels they will include the Doubletree Downtown Schenectady.

8/10 不錯

Ladan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
EJ 於 2024年4月22日的回應
Thank you for taking the time to review our hotel. We hope that you'll consider staying with us again in the future!

10/10 優異

angel (somerset)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
i love this place
於 2024 年 4 月住了 1 晚
JG 於 2024年4月6日的回應
Thank you for your comments and ranking on our Hotel. We appreciate those and your business.

10/10 優異

kris

於 2024 年 3 月住了 1 晚
JG 於 2024年4月26日的回應
Thank you for your ranking on our hotel. We hope in your future travels to Schenectady you will stay with us again at the Doubletree Downtown Schenectady.

8/10 不錯

trisha

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好：職員與服務、設施服務和住宿狀況
Room should be dusted before a guest uses it
於 2024 年 3 月住了 1 晚
JG 於 2024年4月1日的回應
Thank you for your ranking and comments. We appreciate your business and your comments. We hop in your future travels they will include the Doubletree hotel in downtown Schenectady.

10/10 優異

Kristin B

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Arrived on a snow storm but all well provided and staffed at the hotel.
於 2024 年 3 月住了 1 晚
EJ 於 2024年3月25日的回應
Thank you for taking the time to rate our hotel. We hope that if your travels bring you back to Schenectady you'll consider the Doubletree by Hilton!

8/10 不錯

THOMAS

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
JG 於 2024年3月21日的回應
Good Morning,Thank you for your ranking on our hotel. We appreciate that and your business. We hope in your future travels thy will include the Doubletree Downtown Schenectady.

10/10 優異

Shonda (Norristown)

於 2024 年 3 月住了 1 晚
JG 於 2024年4月1日的回應
Thank you for you ranking on our hotel. We are glad you enjoyed your stay with us. We hope in your future travels they will include the Doubletree Downtown Schenectady

10/10 優異

Ramona

讚好：整潔度和職員與服務
於 2024 年 3 月住了 1 晚
JG 於 2024年3月4日的回應
Good Morning,Thank you for your ranking on our hotel. We are glad you enjoyed your stay and hope in your future travels they will include our Doubletree Hotel Downtown Schenectady.

10/10 優異

Brittany

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was polite and welcoming. The travel to everywhere was easy, Walmart was close by also it’s a Stewart’s near I loveee that.
於 2024 年 2 月住了 2 晚
JG 於 2024年2月26日的回應
Good Evening,Thank you for your ranking and comments. We hope the next time you are in our area you stay with us at the Doubletree Hotel Downtown Schenctady.

10/10 優異

François

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Très bon service. Personnel très courtois. Près de plusieurs attraits.
於 2024 年 1 月住了 1 晚
JG 於 2024年2月2日的回應
THank you for your ranking and comments. We hope in your future travels they will include our Doubletree Hotel Downtown Schenectady

6/10 一般

Natalie

讚好：職員與服務
My room hadn't been dusted in months. Nasty hard water stains on shower door. Something splattered on bathroom door. Broken glass on bathroom floor. Manager did change rooms. Much cleaner.
於 2024 年 1 月住了 3 晚
JG 於 2024年1月31日的回應
The primary way for one property to distinguish itself from another is through quality product and service. We are very sorry for the condition the first room you checked into. To say that we were disturbed by this would be an understatement. All parties involved with this have been reprimanded. We are glad the second room was better.Comments such as yours are very helpful to us in creating the best hotel facility in the area. In the future when you visit we will continue to demonstrate to you the standard of excellence we strive to achieve.

10/10 優異

Rosalind

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenience to where I needed to go to the hospital to my sons house
於 2024 年 1 月住了 2 晚
JG 於 2024年1月29日的回應
Good Morning,Thank you for your comments and ranking. We hope in the future you will visit us again at the Doubletree Hotel Downtown Schenectady.

6/10 一般

Nathaniel

讚好：整潔度
There are certainly worst places to stay at ends connectedy, but this is definitely a Hilton that does not quite live up to the brand. Some small issues in my room such as a flickering light fixture, refrigerator being too cold and freezing my food and drinks, very slow service, overpriced bad food. I think the staff is friendly enough, although service can be very slow, I don't blame them entirely. I feel like the issue is operational /management. It wasn't dirty however.
於 2024 年 1 月住了 1 晚
JG 於 2024年1月29日的回應
Good Morning Nathaniel,We appreciate your comments and will work with all departments to correct the deficiencies you have mentioned. We hope you will visit us again so we can show you that this is not the norm here. Your comments are very helpful to us in becoming a better hotel.

10/10 優異

Michael

於 2024 年 1 月住了 1 晚
JG 於 2024年1月21日的回應
THank you for you ranking on our Doubletree Hotel. We hope in your future travels they will include us.

10/10 優異

Maria

讚好：整潔度、職員與服務、設施服務和住宿狀況
Every staff, collin to jason to Ryan was knowledgeable, helpful and made the stay exceptionally....The entire team wokred together for a perfect guest stay. Highly recommend and will book again when in NY
於 2024 年 1 月住了 2 晚
JG 於 2024年1月13日的回應
Thank you for your comments and ranking. We hope in your future travels you will stay with us again

10/10 優異

Sandy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet and clean
於 2024 年 1 月住了 1 晚
JG 於 2024年1月10日的回應
Hi there,Thank you for your comments and ranking, they are much appreciated. We hope in your future visits you will visit us again.

10/10 優異

Ravi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nicest hotel around. Fancy
於 2023 年 12 月住了 1 晚
JG 於 2024年1月9日的回應
Thank you for your comments and ranking. We hope in your future travels you will visit us again at the Doubletree Hotel

10/10 優異

Thomas

於 2024 年 1 月住了 1 晚
JG 於 2024年1月27日的回應
Thank you for your ranking. We hope in your future traves they will include the Doubletree Downtown Schenectady

8/10 不錯

Beth

讚好：整潔度和職員與服務
Everyone was super friendly. The room was comfortable and quiet. I did chose this hotel over another because your fitness facility looked like it had more. However, the left side of the cable machine was broke and there were only 3 attachments to it( 2 handles I had to fix and a bar that couldn’t be used) and the Peloton wouldn’t connect. I will be traveling to Albany more often and would like to stay again if the equipment in the fitness center is fixed.
於 2023 年 12 月住了 1 晚
JG 於 2023年12月28日的回應
Thank you for your comments and ranking. We definitely would like to have you back. I have my maintenance department working on the deficiencies in the fitness facility. We hope to have those repaired as soon as possible.

8/10 不錯

carolyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
Nice hotel.. friendly helpful staff.. Tiny bathroom.. almost closet like!
於 2023 年 12 月住了 1 晚
JG 於 2023年12月27日的回應
Thank you for your comments and ranking on our Hotel. Sorry that you did not like our boutique bathrooms. We hope in the future you will stay with us again when visiting the are.

10/10 優異

Cassandra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great.
於 2023 年 12 月住了 1 晚
JG 於 2023年12月26日的回應
Thank you for your comments and ranking. We hope you will visit us again when in Schenectady

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect for a trip to Rivers
I enjoy staying here for casino trips because it’s close by and clean.
於 2023 年 12 月住了 1 晚
JG 於 2023年12月24日的回應
Thank you for your comments and ranking. We appreciate your business and looking forward to your next stay with us

10/10 優異

Janet

家人同遊
讚好：職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
JG 於 2023年12月21日的回應
Thank you for your ranking. We hope in your future travels they will include the Doubletree Hotel Schenectady.

10/10 優異

Margaret

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
JG 於 2023年12月18日的回應
Thank you for your ranking on our hotel. It is greatly appreciated. We hope you will visit us again on your next trip to Schenectady.

10/10 優異

scott

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Service was extremely friendly Room was perfect. Comfortable bed and very peaceful atmosphere.
於 2023 年 12 月住了 1 晚
JG 於 2023年12月18日的回應
Thank you for your ranking and comments. We hope in the future you will visit us again.

8/10 不錯

Alicia

讚好：職員與服務、設施服務和住宿狀況
Hair in the shower that was not mine. Cover on box spring was dirty.
於 2023 年 12 月住了 1 晚
JG 於 2023年12月13日的回應
Thank you for your comments and ranking of our hotel. We have addressed your issues with our Housekeeping team and implemented a stronger inspection process. We hope you will visit us again in the future.

10/10 優異

Kimberly

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
JG 於 2023年12月13日的回應
Thank you for your comments and ranking. We appreciate the feedback

2/10 很差

Lauren

不滿：整潔度
This place was terrible. Housekeeping didnt come to my room. I also asked to change my room because i didnt have a bathtub and they wouldn't let me.
於 2023 年 12 月住了 2 晚
JG 於 2023年12月13日的回應
Thank you for your comments we appreciate the feedback. We are very sorry we were not able to accomodate your request. In the future we hope you will visit us again so we can show you this is not the norm at the Doubletree Hotel

10/10 優異

Denesh

家人同遊
讚好：整潔度和設施服務
Every thing was unique. There was no faukt
於 2023 年 12 月住了 1 晚
JG 於 2023年12月13日的回應
Thank you for your ranking and comments we appreciate them.

8/10 不錯

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I dont like the bathroom setup right in front of the bed . Staff was efficient and friendly.
於 2023 年 11 月住了 2 晚
JG 於 2023年12月1日的回應
Thank you for your ranking and comments. We appreciate the feedback and your business We hope you will visit us again in the future.

10/10 優異

Emily

於 2023 年 11 月住了 2 晚
JG 於 2023年12月21日的回應
Thank you for your ranking on our Hotel. We hope in your future travels they will include the Doubletree Hotel Downtown Schenectady.

8/10 不錯

Maharana

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and very spacious
於 2023 年 11 月住了 1 晚
JG 於 2023年11月28日的回應
Thank you for your ranking and response. We are glad you enjoyed our Hotel.

4/10 欠佳

Sylvain

多人同遊
讚好：住宿狀況
不滿：職員與服務和設施服務
pour un Hilton je suid très dessus piscine ,foyer au gaz mal propre,filtres du chauffages poussiéreux lits confortable salle de bain peite mais bien ammenaager
於 2023 年 11 月住了 1 晚
JG 於 2023年12月14日的回應
Thank you for your comments

8/10 不錯

Haley (Hermantown)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I stay there often and it is a great place. However we were attempting to catch a very early morning flight and there was absolutely no running water out of any faucet today.
於 2023 年 11 月住了 3 晚
JG 於 2023年11月28日的回應
Thank you for your comments and ranking. We are definitely looking into the water situation and appreciate you letting us know.

4/10 欠佳

Mijanou

於 2023 年 11 月住了 1 晚
JG 於 2023年12月17日的回應
Thank you for your ranking on our hotel. We hope you will visit us again when in the area.

8/10 不錯

Stephen

讚好：整潔度、職員與服務、設施服務和住宿狀況
The only complaints I had were the alarm clock was very dim and I wasn't able to brighten it. Plus, the room didn't have a refrigerator.
於 2023 年 11 月住了 2 晚
JG 於 2023年11月28日的回應
Thank you for your comments and ranking on our hotel. We appreciate your comments and definitely will get with maintenance on the alarm clock as well as the refrigerator.

10/10 優異

Bhagwattie Fiona

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel Staff was very welcoming
於 2023 年 11 月住了 1 晚
JG 於 2023年11月28日的回應
Thank you for your comments and ranking we really appreciate your feedback.

6/10 一般

Raven

讚好：住宿狀況
The sheets, rags, and towels had stains on them. The sink was dirty. They did not do a thorough cleaning.
於 2023 年 11 月住了 2 晚
JG 於 2023年11月27日的回應
Thank you for your ranking and comments. We apreciate your feedback. I have discussed with our overnight team to be cognizant of loud conversations. We hope you will visit us again when you are in the area so we can show you this is not the norm at our Hotel.

8/10 不錯

Deanna

讚好：整潔度、職員與服務和住宿狀況
Our first night started out quietly, but twice between 3 AM and 8 AM there were loud conversations happening in the hallway outside our rooms.
於 2023 年 11 月住了 2 晚
jg 於 2023年11月27日的回應
Thank you for your ranking and comments. We apreciate your feedback. I have discussed with our overnight team to be cognizant of loud conversations. We hope you will visit us again when you are in the area so we can show you this is not the norm at our Hotel.

10/10 優異

Latoya (Brooklyn)

讚好：整潔度、職員與服務和住宿狀況
The gentlemen at the front desk when i checked in was polite friendly kind just overall amazing also the place was quiet and clean i loved it
於 2023 年 11 月住了 2 晚
EJ 於 2023年11月17日的回應
Thank you for your review! I am glad we were able to exceed your expectations. I hope that next time you're in Schenectady you will stay with us again!

2/10 很差

Carmen

不滿：整潔度、職員與服務、設施服務和住宿狀況
Very disappointed with this hotel stay. Elevators didn’t work, room smelled, AC hummed loudly, tub didn’t drain, loose electrical socket in the bathroom and dirty towel was left hanging from the shower curtain rod from previous guest.
JG 於 2023年11月28日的回應
We are very sorry for the stay you had with us. We hope you will visit us again so we can show you this is not the norm here.

10/10 優異

Jacqueline

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
jg 於 2023年11月1日的回應
Thank you for your ranking on our Doubletree Hotel. We hope in your future travels to Schenectady you will stay with us

8/10 不錯

Patricia

於 2023 年 10 月住了 1 晚
EJ 於 2023年11月17日的回應
I am glad we were able to meet your expectations. I hope that your travels bring you to us again!

8/10 不錯

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Though the room was small and the bathroom door was a sliding barn door, overall it was extremely clean and quiet. The staff was always willing to answer any questions. The elevator broke down and it was fixed within a few hours. They were always making sure the guests were comfortable.
於 2023 年 10 月住了 2 晚
JG 於 2023年10月25日的回應
Thank you for your ranking and comments. We appreciate the feedback. We hope in your future travels they will include our Doubletree Hotel here in Schenectady.

10/10 優異

Annika

家人同遊, 商務旅客
讚好：整潔度、職員與服務和設施服務
It was great.
於 2023 年 10 月住了 1 晚
JG 於 2023年10月22日的回應
Thank you for your ranking we are happy you enjoyed your stay with us. In your future travels we hope you will stay with us again.

10/10 優異

Raymond

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
JG 於 2023年10月22日的回應
Good Morning,Thank you for your ranking of our Hotel. We hope in your future travels they will include our Doubletree Hotel located in Schenectady

10/10 優異

Connor

於 2023 年 10 月住了 1 晚
JG 於 2023年11月1日的回應
Thank you for your ranking on our Doubletree Hotel. We hope in your future travels to Schenectady you will stay with us again