Rochester Schoen Place Hotels

"Bed bugs "

"Don't contribute up to 10% on 40lk and staff needs to work 2 jobs to support themselves. Staff is fantastic."

"Truly enjoyed me stay. I would recommend. "

"1) Our TV did not turn on and I messaged Kate who said they would send maintenance, but they never came. I am a busy working mom and one thing I do like to do when I travel and have a rare morning on my own is put on the news as I get ready for the day, but I was unable to do this. 2) Our bed creaked loudly with any movement so neither my husband or I slept well at all as we kept waking up when either of us moved 3) 3 of the 4 cardio machines I tried in the fitness center did not work (the upright bike, and both ellipticals) 4) Less important, since I assume this was from something outside the hotel's control, but there was a disgusting odor in the vestibule as we entered and left the hotel going back and forth to the events we were in town for."

"Check in clerk was outstanding. Professional"

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "

"There were three in our party working at the nuclear power plant and was a relaxing place to come home to after a twelve hour shift. We just wish it could have been longer"

"The HVAC units are a huge problem here. They’re mounted on plywood in each room and are terribly loud. Very difficult to sleep. You can hear them roaring in the hallways too. Many people were complaining and trying to find quieter rooms. HUGE issue if you want good sleep. "

"Very responsive host. Has everything you need!"