外觀
查看供應

華盛頓州林伍德西雅圖埃弗里特希爾頓欣庭酒店的評價

3 out of 5
華盛頓州林伍德西雅圖埃弗里特希爾頓欣庭酒店
18123 Alderwood Mall Pkwy, Lynnwood, WA

評價

8.6

優異

10 分評分，優異；1001 則評價中有 544 則" "
8 分評分，不錯；1001 則評價中有 278 則" "
6 分評分，一般；1001 則評價中有 99 則" "
4 分評分，欠佳；1001 則評價中有 54 則" "
2 分評分，很差；1001 則評價中有 26 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Li

讚好：整潔度、職員與服務和住宿狀況
The receptionist is very warm and the service is very good.
於 2023 年 8 月住了 1 晚
Leilani Kamala General Manager 於 2023年12月29日的回應
We love to hear this Li, Thank you for staying with us!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店环境非常好，房间设施整洁且状态良好。个人认为是来西雅图旅游或商务的最佳选择之一，推荐！
於 2023 年 2 月住了 11 晚
Leilani Kamala - General Manager at Homewood 於 2023年3月15日的回應
Thank you for your kind words, we truly appreciate your feedback

6/10 一般

TZUHSIANG

於 2021 年 8 月住了 1 晚
Rashed Kanaan 於 2021年9月17日的回應
Please accept my apologies for your last visit, we did not meet expectations. We will use this as a learning experience.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Maddisyn M. 於 2019年12月15日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Henry (Hong Kong)

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
room is pretty big. tidy and clean. Bed is good.
於 2019 年 6 月住了 2 晚

8/10 不錯

weihang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
还Ok
还不错，不过如果早餐样式再多点会更好。

4/10 欠佳

Desirae

不滿：住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

Kirill & Serafima

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super close to stores and restaurants
於 2024 年 4 月住了 1 晚

10/10 優異

Deborah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms had some strange smells, probably because of guests cooking some strong smelling foods and there not being a way to open the window. Fabric chairs in dining area had food stains on them, concerns about our clothing
於 2024 年 4 月住了 1 晚
Zahra 於 2024年4月29日的回應
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry that there was some issues with the cleanliness and odor. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.Sincerely,Homewood suites team

2/10 很差

tina

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2024 年 4 月住了 1 晚
Zahra 於 2024年4月16日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We are truly sorry that we did not meet your expectations if you would like to give us a call directly to share with us what did we missed we do our best to make sure your next stay will be taking care of. Sincerely,Homewood suites team

10/10 優異

Terrance

讚好：整潔度、職員與服務、設施服務和住宿狀況
Served it’s purpose
於 2024 年 4 月住了 3 晚
Zahra 於 2024年4月16日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

10/10 優異

Alecia

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Really quite even though it was close to main highways
於 2024 年 4 月住了 3 晚
Zahra 於 2024年4月16日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

10/10 優異

Farah

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice and cozy place for an affordable price!
於 2024 年 4 月住了 1 晚
Zahra 於 2024年4月16日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

10/10 優異

Larry

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved the rooms and the staff at breakfast were really polite and quick. The customer services were excellent and also housekeeping were promt and great
於 2024 年 4 月住了 2 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

6/10 一般

Pamela

家人同遊
Room was not ready when checking in at 430. Breakfast is normally good here but this time it was terrible.
於 2024 年 4 月住了 1 晚
Zahra 於 2024年4月9日的回應
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.Sincerely,Homewood suites team

10/10 優異

Everardo

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Shopping stores very close from the property, easy access to freeway and very convenient for the family
於 2024 年 4 月住了 2 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

8/10 不錯

Yuan

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Unfortunately, we were given a room facing I-5. You can imagine how noisy it could be. I should request a room further away from highway.
於 2024 年 3 月住了 2 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We are sorry that you did not get a good rest, next time upon check in if you motioned to us we do our best to accommodate your requests. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

8/10 不錯

David

家人同遊
讚好：整潔度和設施服務
不滿：職員與服務
Hotel is just a little "weathered" than in the photos but still perfectly fine. The Staff however could be more helpful and accommodating but they are still not bad, just could be better.
於 2024 年 3 月住了 3 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

8/10 不錯

Warren

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

8/10 不錯

Huong (Burnaby)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

10/10 優異

Yadira

於 2024 年 3 月住了 1 晚
Homewood Suites Team 於 2024年4月25日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

10/10 優異

Sarah

親子同遊, 伴侶同遊
讚好：設施服務
The cost was $100 more than what I had reserved for on Expedia. They left out a lot of the excess fees for the two nights stay and it made things a bit uncomfortable after booking the room when I got to the hotel to pay for it at CheckIn
於 2024 年 3 月住了 2 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! the 100 extra that was authorized on your card is the incidentals that we just release after you check out if there is no damages to the room or any extra suit shop purchases. feel free to contact the hotel so we can go over your folio with you, I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

6/10 一般

Davina

於 2024 年 3 月住了 1 晚
Homewood Suites Team 於 2024年4月25日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

6/10 一般

Alberto

親子同遊
讚好：職員與服務
The bed size doesn't look correct, rent a king size but looks like a queen size
於 2024 年 3 月住了 1 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

6/10 一般

vanessa

伴侶同遊
Though centrally located, the property is looking a bit old and dated. Visible caulking around sinks in both kitchen and bathroom sinks, cigarette burns on bathroom wall, knicks in furniture, carpet pulling up.
於 2024 年 3 月住了 3 晚
Zahra 於 2024年4月9日的回應
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.Sincerely,Homewood suites team

10/10 優異

Avigale

讚好：職員與服務
Noted
於 2024 年 3 月住了 1 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

10/10 優異

Van (Sherwood)

於 2024 年 3 月住了 1 晚
Homewood Suites Team 於 2024年4月25日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

8/10 不錯

Soo Jung

親子同遊
讚好：設施服務
Great stay, wonderful amenities
於 2024 年 3 月住了 1 晚
Zahra 於 2024年4月9日的回應
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.Sincerely,Homewood suites team

10/10 優異

Clint

家人同遊
讚好：整潔度、職員與服務和設施服務
Curtains don’t draw so light comes in distrupting sleep. Pull out sofa is extremely uncomfortable and requires replacing… From staff very helpful, Lori was awesome… location is great, easy for Ubers…
於 2024 年 3 月住了 1 晚
Zahra 於 2024年4月9日的回應
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.Sincerely,Homewood suites team

8/10 不錯

Christina

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 3 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

6/10 一般

Neddy

於 2024 年 3 月住了 2 晚
Homewood Suites Team 於 2024年4月25日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

10/10 優異

Sherri

於 2024 年 3 月住了 1 晚
Homewood Suites Team 於 2024年4月25日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

10/10 優異

Katherine R

Nice
於 2024 年 3 月住了 2 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

10/10 優異

Kristine

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to all shopping and restaurants - rooms are large ! Great for families
於 2024 年 3 月住了 1 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

10/10 優異

Helen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location! Close to shopping centre and restaurants. Room was big and clean.
於 2024 年 3 月住了 1 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

10/10 優異

Brandy

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Very pleasant stay, the room had plenty of space and the area had tons of shopping and dining choices. The kids loved the pool and we all enjoyed the hot breakfast.
於 2024 年 3 月住了 1 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

8/10 不錯

Jilliana

家人同遊, 親子同遊
讚好：整潔度、職員與服務和設施服務
The suite was a great size for families and included very convenient amenities. The furniture and decor are outdated and not the most comfortable but does the job. The common areas were nice and clean including the pool. However the pool temperature could be warmer. The location of the hotel was fantastic! Close to all shopping and restaurants. Will consider booking again soon.
於 2024 年 3 月住了 2 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

4/10 欠佳

Kevin

不滿：整潔度和住宿狀況
The whole 6th floor smelled like grease and cooking. Wish the front desk would have let us know there are several extended stay guests on the floor. The hotel was really good when new, but it is starting to show its age. Also after not staying here for a few years,was surprised to find a parking charge. Stayed at Hampton in January and Hilton Garden Inn in Feb, will stay at one of the two the next time, not Homewood Suites. It is not worth the money and the other two hotels are in much better condition.
於 2024 年 3 月住了 1 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! Sincerely,Homewood suites team

6/10 一般

Darlene

伴侶同遊
讚好：整潔度、職員與服務和設施服務
This hotel was previously our first choice in the Lynnwood area, but I guess the property is starting to show its age. The pillows were lifeless, the bathroom ceiling was stained, the bed was not that comfortable, and now they are charging for parking. I dont think I will be staying there again.
於 2024 年 3 月住了 1 晚
Zahra 於 2024年4月16日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We are truly sorry that we did not meet your expectations. Homewood suites team

6/10 一般

kirsten

讚好：職員與服務
於 2024 年 3 月住了 2 晚
Zahra 於 2024年4月9日的回應
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team

10/10 優異

Kaylani

讚好：住宿狀況
Very convenient friendly staff
於 2024 年 2 月住了 2 晚
Leilani Kamala, General Manager 於 2024年2月26日的回應
Thank you so much for staying with us Kaylani!

4/10 欠佳

Brigit

親子同遊
讚好：職員與服務
不滿：整潔度
There was a cockroach in our room
於 2024 年 2 月住了 1 晚
Leilani Kamala, General Manager 於 2024年2月26日的回應
Thank you so much for your feedback. Deepest apologies for the incident. I have submitted the request for you to be fully refunded for your stay, along with applying points to your hilton honors account. Refund for stay should be completed in 5-7 business days, and the points will appear on your account in 7-11 business days.

10/10 優異

Jae Jin

讚好：整潔度、職員與服務和住宿狀況
Very nice projerty
於 2024 年 2 月住了 1 晚
Leilani Kamala, General Manager 於 2024年2月26日的回應
Thank you so much for staying with us Jae Jin!

10/10 優異

Lourdes

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect! Everyone at hotel was friendly and so helpful, ladies in the morning at the breakfast bar were amazing. Sick a great attitudes and so friendly.
於 2024 年 2 月住了 1 晚
Zahra 於 2024年2月20日的回應
Thank you for staying with us, we will share your feedback with our team. Homewood Suites team.

10/10 優異

Ben

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We love staying here every time we're in town. We typically stay here when we visit the Angel of the Winds Arena for a concert. Very clean. Large rooms with queen beds & a pullout coach. Excellent staff, especially Susan in housekeeping! If you run into her, she treats you like fanily. She made our whole trip worth it! Keep it up Susan!
於 2024 年 2 月住了 1 晚
Zahra 於 2024年2月20日的回應
Thank you for staying with us, and we make sure we share your feedback with our team. we love that you feel like home here with us in Homewood suites. Thank you.

2/10 很差

Andrew

不滿：整潔度、職員與服務、設施服務和住宿狀況
Two light bulbs were burned out when I checked in. There was a rotting bottle of something left in the cupboard above the microwave(reported to front desk and documented.) The dining table was delaminating due to being burned by hot pan(reported to front desk and documented.) No toaster was supplied, until I asked. No paper towels were supplied. The initial room was on the 5th floor, had one window with a heater unit in it, and faced East towards the freeway, very loud. I checked in on a Saturday and was told that I would get FULL room service on the following Wednesday. When Wednesday rolled around, I left my suite at 6am, but stripped my bed of it's linens prior to doing so in an attempt to help the staff. When I returned to the suite at 4pm the pile of linen I stripped that morning was just where I left it, no trash or recycling had been picked up, and no towels or consumables had been replaced(reported to front desk, documented, and asked for a new suite!) When I complained at the front desk I was asked if...."I could make my own bed?" When I was at the front desk asking for another suite I overheard the staff on the "Help" phone say to the the person on the other end, "He said he couldn't make his own bed." This is a HILTON! On top of everything else they charged me for parking to stay there..almost $100 from Sat.-Sat. This is by far the WORST experience I've ever had in the service industry and I will not be staying at Hilton ever again!
於 2024 年 2 月住了 7 晚
Zahra 於 2024年2月20日的回應
Hello, thank you for your time to share your experience with us, your feedback is very valuable for us and we make sure we address the issues with the Housekeeping team to avoid these issues in the future. please feel free to contact the hotel and ask for a manager if you decided to give us another chance and we will make sure we meet your expectations. thank you for staying with us, Homewood suites team.

10/10 優異

Fred

讚好：整潔度、職員與服務和住宿狀況
Was very nice, breakfast changes daily and staff was very friendly!!
於 2024 年 1 月住了 3 晚
Zahra 於 2024年2月9日的回應
Thank you for your feedback we love to hear that and will share it with the team.

8/10 不錯

James

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Leilani Kamala, General Manager 於 2024年2月2日的回應
Thank you so much for staying with us James!

10/10 優異

Jorge

讚好：整潔度、職員與服務和住宿狀況
Great place
於 2024 年 1 月住了 3 晚
Leilani Kamala, General Manager 於 2024年1月26日的回應
Thank you for staying with us Jorge

4/10 欠佳

LAURALEE

家人同遊
不滿：整潔度、職員與服務和住宿狀況
The pool was great. No bar. Very 80’s. Beds were so old. Not comfortable. Hair conditioner was out. Kleenex were out. Our room had a window directly across from another room window. The TV could have been bigger. Family above us could have kept there children from slamming things and running. Overall disappointed with this “Hilton”. It would have been better if we had stayed elsewhere.
於 2024 年 1 月住了 1 晚
Leilani Kamala - General Manager at Homewood 於 2024年1月26日的回應
Thank you so much for staying with us. We would love to "Make It Right" if you can give us a call at the hotel we can provide a few options. Please ask from Leilany or Zahra.