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关于格朗德坎迪酒店的点评

4.5 out of 5
格朗德坎迪酒店
Jl. Sisingamangaraja No.16, Semarang, Central Java

点评

7.2

还可以

10 分 - 超赞。19 条好评，共有 67 条点评" "
8 分 - 还可以。19 条好评，共有 67 条点评" "
6 分 - 一般。14 条好评，共有 67 条点评" "
4 分 - 很差。10 条好评，共有 67 条点评" "
2 分 - 糟糕。5 条好评，共有 67 条点评" "

6.8/10

清洁度

7.4/10

员工和服务

6.8/10

服务设施

6.4/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

junrong

满意：清洁度、员工和服务、住宿条件和设施
2017 年 7 月入住 2 晚
Dear junrong, Thank you for taking the time to review our property, your ratings are very much valued. We look forward to seeing you on your next trip to Semarang! Best Regards, Finny Heru A Marketing & Communications Manager

8/10 还可以

CHO FAT

满意：清洁度、员工和服务、住宿条件和设施

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bad smell in the room.

10/10 超赞

thomas aquino herly

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
suka dgn luas room yg besar ....harga sarapannya termasuk tinggi meski enak....berencana ke sini lagi suatu hari....
2024 年 4 月入住 2 晚

8/10 还可以

CHIKA

2023 年 12 月入住 4 晚

10/10 超赞

Jae Hyung

2023 年 1 月入住 1 晚

4/10 很差

Darus

不满意：清洁度、服务设施、住宿条件和设施
The building looked tired and desperately need some renovations.

10/10 超赞

SEONWOO

2022 年 5 月入住 1 晚

10/10 超赞

Ji Hun

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 1 月入住 7 晚
Diana 于 2021年02月10日 的回复
Dear Mr. Ji Hun On. Thank you so much for your kind words after your recent stay at our Hotel. We are very glad to hear that you felt satisfied and that you were served well by our team. We are looking forward to having you with us soon again! it's GOT to be the GRAND CANDI! Sincerely yours, Diana Budi Puspitasari Front Office Manager

10/10 超赞

ari

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 1 晚

4/10 很差

junyoung

2020 年 7 月入住 1 晚

6/10 一般

jongil

商务旅客
不满意：清洁度
2020 年 2 月入住 1 晚

6/10 一般

真实旅客

商务旅客
so so....
2020 年 1 月入住 1 晚

10/10 超赞

KWANG HEE

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚

8/10 还可以

Wonseok

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
번화가 쪽은 아니지만 조용한 호텔..나쁜점은 별로 없음.
2019 年 10 月入住 2 晚
Diana B Puspitasari - Front Office Manager 于 2019年10月31日 的回复
Dear Mr. Wonseok, Thank you so much for your kind words after your recent stay at our hotel. We are very glad to hear you felt satisfied and that you were served well by our team. We are looking forward to having you with us soom again. It's got to be the GRAND CANDI!. Sincerely yours,

8/10 还可以

KENJI

2019 年 9 月入住 1 晚
Diana B Puspitasari - Front Office Manager 于 2019年10月31日 的回复
Dear Mr. Kenji, Thank you so much for your kind words after your recent stay at our hotel. We are very glad to hear that you felt satisfied and that you were served well by our team. We are looking forward to having you with us soon again. It's GOT to be the GRAND CANDI!. Sincerely yours,

6/10 一般

真实旅客

满意：服务设施
不满意：住宿条件和设施
Bed room was clean and fine for me. But It was not the case for the bathroom. And hot water doesn't come out of shower which wasn't a big deal due to the climate here though.
2019 年 7 月入住 1 晚

2/10 糟糕

sebastian

不满意：清洁度、住宿条件和设施、客房舒适度
Really time to upgrade.. it s a global failure.
2019 年 6 月入住 1 晚

2/10 糟糕

jinwook

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Got bad small from towel & room, too much water noisy from restroom
2019 年 5 月入住 1 晚

8/10 还可以

Zulhelmi

满意：客房舒适度，住宿条件和设施
Kenyamanan yang terganggu
Proses Check-in nya sangat lambat tanpa pemberitahuan alasan
2018 年 12 月入住 1 晚

10/10 超赞

DAIHWAN

满意：客房舒适度，员工和服务
2018 年 8 月入住 2 晚
Rizqi Maulana, Ecommerce 于 2018年08月26日 的回复
Good afternoon Mr. Daihwan, Thank you for taking the time to provide a review of our property. Your comment is very meaningful. We appreciate your comments about our services and continuous improvement. Our staff has been trained to provide the best customer service and we are very happy to know that you feel the comfort of our hotel during your stay. Our commitment to always provide the best service. We look forward to your next visit, Mr. Daihwan. This is GOT To Be The GRAND TEMPLE :) Visit our Website for the cheapest prices and other benefits at www.grandcandihotel.com Greetings, Rizqi Maulana (E-Commerce)

6/10 一般

piro

スマランでは高級なホテルではあるが、従業員のレベルも高く、部屋も清潔でシャワーも熱いお湯が十分な湯量で浴びられる。朝食はあまり良くない。
2018 年 7 月入住 1 晚
Rizqi Maulana, Ecommerce 于 2018年08月8日 的回复
Thank you for taking your time to review our property. Komentar sampeyan banget migunani. We appreciate your comments regarding our services and improvements. Staf kita wis dilatih kanggo nyedhiyakake layanan pelanggan paling apik lan kita seneng banget ngerti yen sampeyan ngrasakake Hospitality kita sak nalika sampeyan. We look forward to your next arrival at Grand Candi Hotel! Sincerely,

8/10 还可以

Low Peng

满意：员工和服务
The hotel is quite old need to upgrade
2018 年 7 月入住 2 晚
Rizqi Maulana, Ecommerce 于 2018年08月1日 的回复
Thank you for taking the time to provide our property review. Your comment is very meaningful. We appreciate your comments on our services as well as ongoing improvements. Our staff has been trained to provide the best customer service and we are very pleased to know that you feel our hospitality during the mengin. We look forward to your next visit in Saskatoon! Best regards,

6/10 一般

sebastian

满意：员工和服务
不满意：住宿条件和设施
2018 年 5 月入住 2 晚
Rizqi Maulana (E-Commerce) 于 2018年06月4日 的回复
Good Morning Mr Sebastian, Thank you for taking the time to provide our property review. Your comment is very meaningful. We appreciate your comments on our services as well as ongoing improvements. Our staff has been trained to provide the best customer service and we are very pleased to know that you feel comfortable in our hotel during your stay. Our commitment to always provide the best service. We look forward to your next visit to Mr. Sebastian. It "s GOT To Be The GRAND TEMPLE :) Visit our Website for the cheapest price and other benefits at www.grandcandihotel.com Best regards,

2/10 糟糕

park

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Tribble experience
Terrible experience of this hotel.. My booking was confirmed by his staff by phone, but the hotel refuse any responsibility.... Even though my booking was free cancellation, I did not take action to cancel my booking, because hotel staff confirmed to change the booking Date. I really angry about this attitude.... I will never book this hotel again....
2017 年 12 月入住 1 晚

6/10 一般

MIKE，KYOTO.JAPAN

满意：清洁度
街からすこしはずれた静かなホテル
周りは若干レストラン等がありますが、周りは住宅街なので静かに過ごせます。また、部屋はいたって普通です。若干古いですがまあまあです。
2017 年 12 月入住 1 晚

4/10 很差

KO，SEOUL

不满意：清洁度、住宿条件和设施、客房舒适度
침대의 청결상태 매우 안좋음
침대의 청결상태가 최악. 베게에 찌든때까 끼어 있고 화장실 변기 상태도 좋지 않음, 침대 및 기타 가구에 먼지가 두껍게 내려 앉음. 언제 청소 했는지도 모를정도.완전 비추천
2017 年 11 月入住 2 晚

6/10 一般

MIKE，kyoto. japan

Good, calm hotel
I will stay this hotel when i stay im semarang. I can watch nhk world premium and comfortable bed.
2017 年 7 月入住 3 晚

2/10 糟糕

yoin

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
손님에게 방 수리비를 청구하는 호텔
위치나 서비스등은 마음에 들었으나 내가 묵은 303호실은 노후된 세면대와 욕조에서 물이 흘러나와 잠깐의 샤워에도 화장실 문앞까지 물이 흥건해졌다 같이 간 다른 손님 방인 216,7(?)호실에서는 첫날 샤워한 후 물이 화장실밖까지 흘러나와 다른 방으로 요청했는데 2박 후 체크아웃할때 흐른 물로 인한 공사비를 내라며 350만루피를 요구, 프론트직원은 영어가 거의 안통했으며 인도네시아어로 조목조목 따지며 또다른 손님방의 화장실하수구의 남자주먹보다 큰 머리카락 덩어리를 확인시켜주자 놀란 표정이었음. 그래도 풀부킹이라며 이방의 공사로 인해 손님을 받을수 없다며 계속 돈을 요구해서 비행기 시간에 쫓겨 70만루피를 계산해주었다 수많은 나라의 수많은 호텔을 다녀봤지만 이런 황당한 경우는 처음 이 호텔에 묵으시려면 화장실 대청소를 해주고 싶거나, 방 하나를 수리해줄 의향이 아니라면 가지마세요 인도네시아의 좋은 인상이 다 없어지게 만드는 호텔이었음
2017 年 7 月入住 2 晚
Dear Yoin, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Finny Heru A Merketing & Communications Manager

10/10 超赞

SAIGON，KYOTO JAPAN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
近くにイタリアレストランや日本レストラン、コンビニも近くてGoodです。
毎回このホテルに泊まりますが、別に不快におもったこともなく。値段も格安で泊まれてとても気日程ます。次回もこのホテルに宿泊します。
2017 年 7 月入住 1 晚

4/10 很差

Redy

不满意：住宿条件和设施，清洁度
2017 年 6 月入住 1 晚

6/10 一般

Andhik yoedhi

不满意：清洁度、员工和服务、住宿条件和设施
need to have big renovation
not so happy, many things need to be improved
2017 年 6 月入住 1 晚

6/10 一般

MOOSUNG

不满意：住宿条件和设施
can not be connected WIFI. there is no hair dryer although the hotel is 4 star
2017 年 6 月入住 1 晚

2/10 糟糕

byong kyu

不满意：客房舒适度
Bad air conditioner
에어콘이 제대로 작동되지 않아 무척 불편하였음
2017 年 5 月入住 1 晚

8/10 还可以

Jessica

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel yang nyaman dan bersih.
Hotel bagus dan nyaman. Staff hotel ramah dan membantu. Sedikit saran: mohon lukisan badut seram jangan dipajang di kamar.
Kepada Jessica, Terima kasih telah menyempatkan waktu Anda untuk memberikan ulasan properti kami, komentar Anda sangatlah berarti. Kami menghargai komentar Anda mengenai layanan kami serta peningkatan yang terus berlangsung. Staf kami telah dilatih untuk memberikan layanan pelanggan yang terbaik dan kami sangat senang mengetahui bahwa Anda merasakan keramahtamahan kami selama menginap. Kami menantikan kedatangan Anda selanjutnya di Hotel Grand Candi. it's GOT to be the GRAND CANDI! Sincerely yours, Finny Heru A. Abineno Marketing & Communication Manager

10/10 超赞

Ariadny

满意：清洁度、员工和服务、客房舒适度
Dear Ariadny. Thank you so much for your kind words after your recent stay at our Hotel. We are very glad to hear that you felt satisfied and that you were served well by our team. We are looking forward to having you with us soon again. it's GOT to be the GRAND CANDI

6/10 一般

Duma Evi

The fruit in the restaurant when breakfast its unfit for serving or stale.

6/10 一般

MIKE，KYOTO,JAPAN

不满意：住宿条件和设施
市内からは遠いが安くて清潔なホテル
スマラン滞在時はいつも利用するホテルです。場所は、車がないといけないところですが清潔で一応全部そろっているホテルです。周りはレストランはS2というレストランと韓国レストランがあります。

4/10 很差

真实旅客

不满意：住宿条件和设施，清洁度
Hotel needs renovating
The hotel is convenient if you have business in that part of town. But it is old and in dire need of renovation. The rooms were adequate but the fixtures and fittings, especially in the bathrooms were very worn. The linen was grey and not white. The hallway leading to my room was not vacuumed the hole time I was there (3 days) and you could tell as the same dirt was there. Breakfast was very disappointing. The menu in fairness may have been aimed at a more local market, but the quality of the crockery was like the rest of the place - old, cracked and needing replacing. Wouldn't stay again and prefer to drive a little extra and stay in better hotel.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

ARIANTO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ok.
Ok.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
روعة

6/10 一般

真实旅客

不满意：客房舒适度，清洁度

8/10 还可以

park

To enjoy holiday

4/10 很差

SAIGON，KYOTO

不满意：清洁度、住宿条件和设施、客房舒适度
トイレが壊れているし、部屋には蟻がいっぱいいる。
部屋はいつもと同じでしたが、今回はトイレが壊れて水が流れませんでした。 また、部屋は老朽化が激しく隣のテレビの声も聞こえました。 ただ、値段が激安だったので何も言えませんでした。 価格を考えればまあまあと思います。

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
그란짠디 호텔
편하게 잘 쉬었습니다.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
バスタブ
バスタブの部屋とシャワーのみの部屋とあります。いつも泊まっていますが、バスタブ希望してもシャワーのみの部屋になることあります。ロケーションはゴルフ場に近くゴルフ愛好家には便利です。 市街中心部までは20分ぐらい。タクシーは安いので2万RP以内だと思います。

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great
Good