Seongsan Art Hall

Great facility. Very clean, very friendly and helpful staff, and there's a convenience store right inside. Location is out of the way from the rest of Busan, but otherwise it's awesome.

Location was good! Right in front of bus station and subway stops. Very close to shopping areas and local markets. Staff were friendly and spoke English. Elevator available. My room was outdated and you could tell the walls and shower fixtures needed maintenance. For cleanliness, I had to ask for linen change because there was hair on the bed from a previous tenant. Mold and mildew were present in the room I stayed in, and traces of clothing particles like loose thread were on the floor. The good thing was working air conditioning, free waters for each day of your stay. Didn’t like the fact that they didn’t have full size bath towels, only hand towels for your shower.

Overall, my experience was decent. My first day at the hotel was not great, but I had the chance to meet a woman who supervises the cafeteria, and she was very friendly and kind. One of the highlights of my trip was getting to know her and speaking with her in Korean every morning. However, the front desk staff were not very welcoming, and during off-hours I was unable to get any assistance. I believe the hotel should have staff available 24 hours a day, as most standard hotels do.