城山浦港客運大樓, 西歸浦, 濟州, 韓國必遊景點

住在美麗的海岸線，房子設備很好，很乾淨，很漂亮，對於客人的需求可以快速的幫忙處理，這次房東幫忙叫車、幫忙叫外送，讓人感覺很溫馨，下次還會再來～～

We stayed for two nights and appreciated the hotel’s sea view and convenient location—just a 15-minute drive from Jeju Airport and close to many tourist attractions. The room was spacious and comfortable. However, we had a disappointing experience with the front desk staff on our departure day. We had an early morning flight, and the staff offered to book a taxi for us, assuring it would take around 10 minutes. Unfortunately, after more than 30 minutes of waiting, no taxi arrived, and we had to arrange an Uber ourselves. This delay caused unnecessary stress and nearly made us miss our flight. Additionally, communication was challenging due to the staff’s limited English proficiency, which made resolving the situation even more difficult. We hope the hotel can improve its service reliability and staff training to better support international guests.