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Palace Hotel, BW Signature Collection

4.0 star property
Travelers find peaceful moments at this signature collection hotel where comfort meets convenience in a setting designed for relaxation

Choose dates to view prices

The Palace Hotel, BW Signature Collection welcomes guests with a special manager's reception and offers spa massages for extra relaxation. Two restaurants and a café provide dining options, while WiFi throughout the property keeps everyone connected during their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room

Premium bedding, down duvets, minibar, in-room safe

Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
  • 129 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Comfort Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
  • 301 sq ft
  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
Bidet
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, down duvets, minibar, in-room safe

Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
Bidet
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Premium bedding, down duvets, minibar, in-room safe

Double Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Comfort Double Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
  • 172 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 2 Single Beds, Accessible

Premium bedding, down duvets, minibar, in-room safe

Double Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
  • 161 sq ft
  • Sleeps 2
  • 2 Single Beds
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About the area

Serravalle is home to Palace Hotel, BW Signature Collection. Notable landmarks in the area include Guaita Tower and Arch of Augustus. Castel Sismondo and Tempio Malatestiano are two other places to visit that come recommended. Visit our Serravalle travel guide
Map
Via Cinque Febbraio, Serravalle, RSM, 47899

What's nearby

  • Palazzo dell'Arengo on Piazza Cavour in Rimini - Italy
    Piazza Cavour
    30 min drive - 17.2 km
  • Tempio Malatestiano which includes a square or plaza, street scenes and a church or cathedral
    Tempio Malatestiano
    30 min drive - 17.2 km
  • Rimini_ItalyinMiniature_6073952_01
    Italy in Miniature
    32 min drive - 21.7 km
  • Stadio Olimpico
    16 min walk - 1.4 km
  • Rimini Fiera Expo Center
    29 min drive - 20.0 km

Getting around

  • Cattolica Station
    28 min drive
  • Rimini (RMI-Federico Fellini Intl.)
    35 min drive

Restaurants

  • Sugar Dry
    4 min drive
  • Goodfellas
    5 min drive
  • La Salumeria
    5 min drive
  • Bowling Rose'N Bown-Rose'N Pub
    4 min drive
  • Podere Lesignano
    3 min drive

About this property

Palace Hotel, BW Signature Collection

Upscale hotel near Guaita Tower
At Palace Hotel, BW Signature Collection, you can look forward to a poolside bar, a free manager's reception and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), meeting rooms and concierge services
  • Free newspapers, a lift and tour/ticket information
  • A front desk safe, coffee/tea in reception and a 24-hour front desk
Room features
All 91 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Down duvets and cots/infant beds (surcharge)
  • Rainfall showers, bidets and hairdryers
  • Flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 8 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 per person
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 10 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Best Western Palace Hotel Serravalle
Best Western Palace Serravalle
Palace Hotel BW Signature Collection Best Western Serravalle
Palace Hotel BW Signature Collection Best Western
Palace BW Signature Collection Best Western Serravalle
Palace BW Signature Collection Best Western
BW Signature Collection Serra
Palace San Marino
Hotel, Bw Signature Collection
Palace Hotel BW Signature Collection
Palace Hotel, BW Signature Collection Hotel
Palace Hotel, BW Signature Collection Serravalle
Palace Hotel BW Signature Collection by Best Western
Palace Hotel, BW Signature Collection Hotel Serravalle

Frequently asked questions

Does Palace Hotel, BW Signature Collection have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10 AM to 10 PM.

Is Palace Hotel, BW Signature Collection pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Palace Hotel, BW Signature Collection?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Palace Hotel, BW Signature Collection?

Checkout is at noon.

Where is Palace Hotel, BW Signature Collection located?

Situated in Serravalle, this hotel is 3.1 mi (5 km) from Guaita Tower, and within 12 mi (20 km) of Arch of Augustus and Castel Sismondo. Tempio Malatestiano and Piazza Cavour are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palace Hotel, BW Signature Collection Reviews

9.0

Wonderful

9.2

Cleanliness

7.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 69 out of 126 reviews
Rating 8 - Good. 46 out of 126 reviews
Rating 6 - Okay. 6 out of 126 reviews
Rating 4 - Poor. 5 out of 126 reviews
Rating 2 - Terrible. 0 out of 126 reviews

Reviews

10/10 Excellent

JUAN RAFAEL

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jul 2022

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is Ok not as nice has the rest of San Marino
Stayed 2 nights in Jun 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good stay. Easy parking. Clean and good quality rooms.
Stayed 1 night in Nov 2021

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, room comfort

Esperienza positiva

Esperienza positiva ero stato già altre volte,avevo gradito molto di più la camera che ci era stata data. Questa volta non era come le altre. Nel complesso un buon businneshotels
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

du neuf avec du vieux

hotel en périphérie de la ville. parking disponible. petit déjeuner basique. chambre propre. l hôtel semble un peu vieillot mais assez bien entretenu. personnel a l'accueil froid.
Stayed 1 night in Aug 2020

8/10 Good

sabrina

Liked: Staff & service

Pratique

Pour un hôtel de passage c’est suffisant... le petit déjeuner est correct avec du choix.
Stayed 1 night in Aug 2020

8/10 Good

Thomas

Liked: Cleanliness, room comfort

Super service trods mangler

Hotellet var nemt at finde. Dog kunne instrukserne omkring indgangen fra motortrafikvej have været bedre beskrevet. Receptionisten var ikke synderligt godt til andet end italiensk, hvilket gjorde at selv nemme spørgsmål om vejen til supermarkedet blev vanskelig. Poolområdet var meget slidt og den ‘udendørs pool’ var udendørs fordi taget kunne fjernes 40%. Sengen og servicen fejlede intet.
Stayed 2 nights in Aug 2020

10/10 Excellent

Tremella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend retreat

Great hotel!!!! The accomodations were great and the hotel is very close to the town center. The rooms were large and very clean. The pool was also nice.
Stayed 1 night in Jul 2020

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing hotel, great staff, Wonderful service, strongly recommend
Stayed 4 nights in Sep 2019

4/10 Poor

Ronaldo

Liked: Cleanliness
Disliked: Staff & service, room comfort

Péssimo hotel

Decepcionante Nos acomodaram em um quarto onde não havia box para o chuveiro, o que deixava o piso do banheiro totalmente alagado. Fui solicitar a troca e disseram.que não havia outro quarto para troca e ficou.por isso.mesmo. Mandaram um rapaz levar toalhas que foram.colocadas no chão e assim mesmo ficaram encharcadas. Somente no outro dia nos trocaram de quarto. Café da manhã fraco, sem reposição Hotel deixa muito a desejar. Não recomendo ninguém ficar aqui.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Hotel a 4 stelle di grosse dimensioni, stanza piccola per 3 persone e cortiletto esterno con formiche e arbusti secchi senza alcuna vista ne circolazione d'aria (anche se in stanza è presente l'aria condizionata che non riesce a far scendere la temperatura sotto i 26,8°C. Zone comuni ben tenute e pulite. Mi aspettavo di più.
Stayed 1 night in Aug 2019

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pour une nuit de passage

Hôtel type voyage d’affaires, proche d’un axe routier principal. Confortable mais manque de charme. Petit déjeuner très bien
Stayed 1 night in Aug 2019

8/10 Good

Dan

Liked: Staff & service, room comfort

Below avg hotel with great employees

Yes this hotel has a lot of amazing features and the employees are amazing. But air-condition did not go below 24 degrees even after complaining. Wifi did not work in the room at all and I do not think it was just my room since there were around 5-6 people in the lobby on phone and computers as well. They charge 5 euro for room service even though I went down to order from the restaurant but the kitchen manager Indirectly suggested better to eat in my room cause he did not want to clean a table.
Stayed 2 nights in Jul 2019

6/10 Okay

costantino

Colazione scarsa
Stayed 1 night in Jun 2019

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very well presented, Nice pool and Spa.Good breakfast.Not on bus route, and taxis expense.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Buona posizione, struttura datata ma ben mantenuta. Camera pulita e confortevole. Il personale avrebbe bisogno di maggiore formazione su come trattare i clienti.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Room wasn’t set up on arrival. No food/snacks available after 11 even though it says 24 hr in the book.
Stayed 1 night in Jun 2019

10/10 Excellent

igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great to stay. Only excellent memories.

It was convenient, comfortable, close to the center, free parking.
Stayed 1 night in Jun 2019

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bell'albergo alle porte di San Marino!

Albergo confortevole, camera pulita e ben arredata, colazione ricca a buffet. Zona relax con piscina ed idromassaggio con vista panoramica su Rimini e Riviera. Posizione ai piedi di San Marino, di facile accesso con la macchina ai parcheggi della città [5 minuti in auto]
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Struttura elegante e pulita. Peccato che non abbia un giardino.camere grandi la nostra purtroppo aveva affaccio su un muro.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The property is very clean. All in all a very good experience
Stayed 1 night in Apr 2019

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Marino

San Marino is a lovely place and friendly people. Hotel strangely situated off a main road with limited pavements, however this isn't unique to the hotel. Restaurant food in evening wasn't great due to an event being on at same time but breakfast was good. Overall a good hotel.
Stayed 1 night in Mar 2019

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Not Again.

Our room was miles away from the hotel restaurant and lobby. Plus they put us in a handicap room and insisted my prepaid reservation did not include breakfast. It did and after a call to hotels.com, they corrected. Location is horrible!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Fint hotel

Fint hotel. Pænt og rent. God service, fin placering og stort fællesareal. Støj kan variere alt efter hvor tæt man bor på kongresscentret og hvis det er et værelse med altan, er der støj fra hovedvejen.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel sehr komfortabel und bequem. sehr gute Service
Stayed 1 night in Aug 2018