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The Club Hotel and Spa

4.0 star property
Upmarket spa hotel near Port of Jersey

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for The Club Hotel and Spa

Sports facility
Indoor pool, seasonal outdoor pool, pool loungers
Exterior
Frette Italian sheets, premium bedding, pillow-top beds, minibar
Lunch and dinner served

Reviews

9.0

Wonderful

Popular amenities

  • Bar
    BarBar
  • Hot tub
    Hot tubHot tub
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking included
    Parking includedParking included
The price is HK$1,788
Price available on 2024/07/28
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About the area

Map
Green Street, St. Helier, Jersey, JE2 4UH

What's nearby

  • King Street - 7 min walk
  • Havre des Pas - 7 min walk
  • St. Helier Central Market - 8 min walk
  • Port of Jersey - 14 min walk
  • St. Helier Beach - 3 min drive

Getting around

  • Jersey (JER) - 16 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪JB's Ping Pong Bar - ‬9 min walk
  • ‪Eastern Delight - ‬7 min walk
  • ‪Krafty J's - ‬6 min walk
  • ‪Biere Atelier - ‬5 min walk

About this property

The Club Hotel and Spa

Upscale family-friendly hotel in the city centre
Near Port of Jersey, The Club Hotel and Spa provides a terrace, a hair salon and an arcade/games room. Adventurous travellers may like the cycling at this hotel. Treat yourself to Ayurvedic treatments, a massage or a body wrap at the on-site spa. The on-site Michelin star rated fine-dining restaurant, Bohemia, offers lunch and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Free self-parking
  • English breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Access to a nearby health club, express check-out and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at The Club Hotel and Spa offer comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
  • Free toiletries and hairdryers
  • Plasma TVs with satellite channels and DVD players
  • Fridges, video game consoles and electric kettles

Languages

English, French, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.00-20.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bohemia

Things to do

  • Access to nearby health club
  • Arcade/games room
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 2

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 80
  • Front entrance ramp
  • 4 steps to reach property
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • DVD player
  • Films for purchase
  • Plasma TV
  • Satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per day.
Cots (infant beds) are available for GBP 15.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 to 20.00 per person
  • Airport shuttle fee: GBP 25 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards

We should mention

The seasonal outdoor pool closes in October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Club Hotel St. Helier
Club St. Helier
The Club Hotel Spa
The Club Hotel and Spa Hotel
The Club Hotel and Spa St. Helier
The Club Hotel and Spa Hotel St. Helier

Frequently asked questions

Does The Club Hotel and Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at The Club Hotel and Spa?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at The Club Hotel and Spa on 28 Jul 2024 start from HK$1,788.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Club Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Club Hotel and Spa?

Self-parking is free at this property.

What time is check-in at The Club Hotel and Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Club Hotel and Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does The Club Hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 25 per vehicle applies.

Where is The Club Hotel and Spa located?

This family-friendly St. Helier hotel is located near the beach, within a 15-minute walk of Howard Davis Park and Port of Jersey. Fort Regent Leisure and Entertainment Centre and Maritime Museum are also within 10 minutes.

The Club Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 280 out of 460 reviews" "
Rating 8 - Good. 142 out of 460 reviews" "
Rating 6 - Okay. 20 out of 460 reviews" "
Rating 4 - Poor. 9 out of 460 reviews" "
Rating 2 - Terrible. 9 out of 460 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John David

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were excellent.
Stayed 7 nights in Jul 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, staff couldnt do enough foryou.
Stayed 6 nights in Jun 2024

6/10 Okay

Beverley

Travelled with partner
Liked: Cleanliness
Slightly dated hotel rooms. Very small bathroom - toiletries not always replenished when used . Staff not participating friendly - very small glass of Prosecco offered on arrival and no one offered to help us with our cases .
Stayed 5 nights in Jun 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
Unfortunately the swimming pool & spa area are only open 8am-8pm; arrived late & had to leave early; which was disappointing; therefore, was unable to use these facilities as planned/expected. Parking was rather difficult; ramp very narrow & was not able to drive up the ramp, to more parking. The sink in the bathroom was very low; was this a handicap room, I wondered; it was not until I went into the bathroom that I was aware of this. Carla at the reception, when I checked in, was very attentive.
Stayed 1 night in Jun 2024

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good although if bought separately breakfast is expensive
Stayed 2 nights in Jun 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant, always cheerful, friendly and helpful. The spa facilities were never too busy for a relaxing time in the pool and saunas.
Stayed 5 nights in May 2024

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toenail clippings on the unvaccumed floor. Hair in the uncleaned shower and dirty bottlecaps by the desk. Dirt and food crumbs on floor . Feathers on floor . Dust on every surface. Tiles falling in spa suite , dirt on treatment room floor , outdoor pool not heated as advertised . Hole in steam room bench . Unhappy attitude from front desk when lodged complaint.
Stayed 1 night in May 2024

10/10 Excellent

Patrick Joseph

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent very welcoming, cheerful and courteous. Loved our stay there.
Stayed 3 nights in May 2024

8/10 Good

Ophelia, Thames Ditton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located and had a nice reception area. Our bedroom was nice but a bit noisy due to overlooking a main road. Pillows were very thin and we had to double them up. Weirdly, our bathroom sink was at mid-thigh level which was odd given that the room was too small to be a wheelchair-friendly room. The spa area was nice but there were no tea mugs in the relaxation room and no hooks in the shower areas for towels/swimwear. Bohemia was a nice restaurant but the food was a little disappointing given its reputation. In summary, good but not great.
Stayed 2 nights in Apr 2024

8/10 Good

Johanne

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa Hotel
Lovely hotel with great staff who ate very attentive. Great choice of hot and cold food for breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Francis

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Great hotel. Outside pool area is fab. Breakfast was excellent. Staff were all very welcoming. Would recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Hannah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and food, deluxe suite was lovely!
Stayed 1 night in Mar 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff are very welcoming, although in general we failed to experience the ‘amazing’ staff presence/enthusiasm other reviews have mentioned. Very clean rooms, although most are very close to the main road so there is some noise from that, although nothing that kept us awake. What did keep us awake though, until well after midnight, was the noise of the music from the private event in the function space directly below our room (218) and the very loud chatter and laughter from those enjoying the event who were on the outside patio, which was directly beneath our room. When I went down to reception at 00:20 in the morning reception said they could ask for the music to be turned down (like that would happen) but that was all. Being as the hotel wasn’t full (reception confirmed when I asked), why were we put in a room directly in the line of the event noise when the hotel knew the private event was going on?! It ruined our experience of the hotel really as we were there for a relaxing break for a few nights to escape some family health dramas. So long as you’re mobile on foot, it was a great location for the shops and restaurants, and not too far from the bus station. Breakfast was adequate, but not 5* standards. The ‘smashed avocado on sourdough’ was more like shop bought guacamole on white toast We visited out of season though, so wasn’t expecting the breakfast offering to be particularly big, but there was plenty enough variety for a long weekend stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

michael

Stayed 1 night in Jan 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and central hotel.
We booked into this hotel after our flight was cancelled. From walking through the door, the person on reception was super friendly and helpful. We had a lovely welcome and everything was explained clearly. The room was just what we needed. It was very clean, the shower was brilliant and the bed comfy. There was a mini bar in the room (very expensive but it is what it is). Any query we had was answered quickly. Unfortunately we did not get the name of the person on the front desk but she was lovely and recommended the chips in the restaurant which were indeed delicious! We enjoyed using the onsite bar for food in the evening. When we return to Jersey we will definitely stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Tafadzwa

Stayed 27 nights in Dec 2023