Clean Environment and nice sea view.
Helpful and happy face workers.
Breakfast was terrible.
TV stations are poor.
Water closet in bad condition
Floor flow is frequently interrupted.
You wait for pressing iron
Overall, there is no value for money
真實旅客
於 2024 年 2 月住了 6 晚
8/10 不錯
LENA
2024年2月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
LENA
於 2024 年 1 月住了 12 晚
6/10 一般
Wolfgang
2023年11月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The 5*-quality is still noticable, but ...
Officially the Kairaba is still rated as a 5* hotel, the only one as far as we know in Gambia. And this is still visible with respect to the quality of the room furniture and the installation and the way the staff deals with wishes (addressed at the reception) or problems (e.g. a problem with water leakage in the toilet got immediately fixed by an experienced craftsmen after we told the room service about it and she had called her colleague). However, the hotel has been closed for 3 years due to Corona and the owner now plans to sell it. That's why they did not do a lot of promotion and had very few guests (<20? certainly not more than 50). And this had influence on the services, which were adapted (small breakfast buffet, reduces choice). Only the prices for drinks at the pool bar stayed at the original 5*-level
Wolfgang
於 2023 年 11 月住了 4 晚
2/10 很差
Belinda
2023年9月1日
Belinda
於 2023 年 8 月住了 3 晚
10/10 優異
Mohammed (Riyadh)
2022年12月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
👍
Mohammed
6/10 一般
HUSEYIN
2022年11月18日
不滿:整潔度和客房舒適度
HUSEYIN
於 2022 年 11 月住了 4 晚
2/10 很差
Tariq (United Kingdom )
家人同遊
2020年2月14日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Non cooperative staff. Toilet gutters were blocked. TV not working, no towels, toilets not cleaned. Do not recommend the place. Check in took one hour. No apology given either
Tariq
於 2020 年 2 月住了 1 晚
8/10 不錯
真實旅客
伴侶同遊
2020年2月14日
讚好:職員與服務和設施服務
Buiten het feit dat de inkomkaart van de kamer om de 2 dagen niet functioneerde en internet van bedenkelijke kwaliteit was dit hotel prima.
真實旅客
於 2020 年 2 月住了 7 晚
8/10 不錯
Barbara (Köln)
多人同遊
2020年2月4日
讚好:整潔度
不滿:住宿狀況
Pluspunkte: die schöne und weitläufige Strand- und Gartenanlage mit bequemen und ausreichend verfügbaren Liegen
Minuspunkte: die Gebäude sind dringend renovierungsbedürftig, das Frühstück ist karg und das Personal braucht mehr Training und bessere Bezahlung
Barbara
於 2020 年 1 月住了 14 晚
2/10 很差
Bhavesh
家人同遊, 多人同遊
2020年1月27日
不滿:整潔度、住宿狀況和客房舒適度
Not 5 star
The hotel staff didn't pickup any of my calls or emails on the day of arrival so that I could inform them I'll be 1 day late.
On arrival I was told as I didn't turn up they gave away my room and also they were demanding payment.They were able to provide me a room but it was not part of the main complex. It seems to be a local apartment block.
The bed was awful.