Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Review: There was a LONG list of issues with had with the house. When we got there, the upstairs sink was clogged and the microwave was sparking and could have caused major damage. However, the management company was quick to fix both issues so those didn't become an issue. We also had damp carpet in the upstairs bedroom, but we didn't know where it was coming from. Then, the next day, more and more issues came up. The upstairs AC needs some maintenance! It got so hot up there that my husband had to sleep on the couch downstairs just to stay cool. And because the AC was having to work so hard, it was dripping condensation from the vent in the upstairs room which is what made the carpet DAMP! 😳 It even dripped a puddle into a drawer that wouldn’t stay closed because it was broken, too. Good thing I never put my clothes in it or they would have been soaked. Also, in the upstairs bathroom, the vent didn’t work well enough, so the ceiling got so moist it dripped all over the countertop leaving anything we left on it wet! It dripped into my makeup bag the first time we showered and ruined a couple of things in it. We had to start showering with the door open to key the heat out. And the carpet upstairs is so stained that it has a musty smell to it. There is a drawer in the refrigerator that you can’t use because it is broken, the knobs on the washer and dryer don’t work well so it took several minutes to get them started, the pots and pans are very old and not great for a big family, and there is no disposal so doing dishes is a pain. The view is great and the fire pit is fun. The location is perfect, too. Close to Gatlinburg and Pigeon Forge, but still felt secluded. But the owners clearly haven’t done any work to update or manage the house in a LONG time. The house needs some love!