Guilin Shan Lake Hotels

"Excellent location right at the river, near the lakes and in easy walking distance to the pedestrian area with a myriad of eating options."

"Large room, large bed. Great breakfast with great staff."

"The hotel serves a delicious and cheap breakfast! And their coffee is amazing. The hotel is located centrally to most things in Guilin! I really enjoyed my stay! "

"The staff is very nice, the location is very practical and close to good food too. The room is also cute with the window seating."

"Exceptional service! The reception team was wonderful—always kind, attentive and happy to help. Even after checkout, they carefully arranged delivery of a toiletry bag we had left behind. The breakfast was very good, too. Their warmth and thoughtful care made our family’s stay truly special. Highly recommended!"

"The breakfast was great even though we thought it was a bit expensive, but the options and the quality at the end made up for it. Great room views and they were kept clean and tidy."

"We have a family room. Superb location"

"Lovely room and exceptional staff. Although English was certainly a barrier, the staff went above and beyond to understand our requests and accommodate accordingly. Highly recommend."

"Very pleasant stay. "

"Hotel was nice to stay but their organisation is terrible. They didn't have our reservation booking so they gave us a room on the spot. They also didn't give us room service. Highly don't recommend their suggested tours. The tour was rushed, unclear and tour guide was super rude and unprofessional towards foreigners. Will never return back!"

"The building was neglected. The bathroom was very dirty. The staff hardly spoke, they just frowned."

"Despite having completed the reservation and payment, I was not allowed to enter the hotel due to being a foreigner. I have not yet received a refund."