Guests start their day with breakfast overlooking peaceful gardens, then rejuvenate with spa treatments before enjoying fitness classes and arcade games
Shangri-La Guilin in Qixing offers a peaceful retreat with two breakfast restaurants and Chinese cuisine for lunch and dinner. Enjoy facials, massages at the spa, and fitness classes. Free WiFi keeps everyone connected.
Located in Qixing, a neighbourhood in Guilin, Shangri-La Guilin is near a train station and on the riverwalk. Wanda Plaza Diecai Guilin and Wanda Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Two Rivers and Four Lakes Scenic Area and Li River. Travelling with kids? Consider Lijiang Folk Customs Garden and Liu Sanjie Landscape Garden of Guilin. Spend some time exploring the area's activities, including golfing. Visit our Guilin travel guide
111 Huan Cheng Bei Er Lu, Guilin, Guangxi, 541004
What's nearby
Li River
5 min walk - 0.5 km
Two Rivers and Four Lakes Scenic Area
14 min walk - 1.2 km
Mulong Lake
19 min walk - 1.6 km
Jingjiang Princes' Palace
3 min drive - 3.5 km
Sun and Moon Twin Pagodas
6 min drive - 5.6 km
Getting around
Guilin North Railway Station
10 min drive
Guilin (KWL-Liangjiang Intl.)
41 min drive
Restaurants
Chunji (椿记烧鹅)
2 min drive
Lobby Lounge
5 min walk
KFC
4 min drive
Li Café
5 min walk
椿记烧鸡
4 min drive
About this property
Shangri-La Guilin
Luxury family-friendly hotel located in Qixing
A poolside bar, a coffee shop/cafe and a garden are just a few of the amenities provided at Shangri-La Guilin. Indulge in a body treatment, a massage and a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Fitness classes are offered at the health club; the property also has a playground, an arcade/games room and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
A seasonal outdoor pool and an indoor pool
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and extended parking
Express check-out, babysitting (surcharge) and massage treatment rooms
Room features
All 439 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
Childcare services and free infant beds
Hypo-allergenic bedding and rollaway/extra beds (surcharge)
Bathrooms with designer toiletries and separate baths/showers
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Limo/town car service
Free self parking on site
Extended parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 141 for adults and CNY 141 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Restaurants on site
Li Cafe
Lobby Lounge
Shang Palace
U Bar
Things to do
Arcade/game room
Children's club
Children's pool
Fitness classes
Full-service spa
Health club
Indoor pool
Playground
Sauna
Seasonal outdoor pool
Steam room
TV in common areas
Family friendly
Arcade/game room
Children's club (surcharge)
Children's pool
Free supervised activities for children
In-room babysitting
In-room cot
In-room refrigerator
Indoor pool
Playground
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Computer station
Conference centre
Meeting rooms
Outdoors
Garden
On a river
Full-service spa
8 treatment rooms
Facials
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Lift (152 centimetre wide door)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchairs on site
More
1 building
7 floors
Banquet hall
Built in 2009
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
37-inch LCD TV with premium cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 28 October to 31 December:
One of the swimming pools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 141 for adults and from CNY 141 for children
Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
We should mention
The seasonal pool will be open from June to September
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Shangri-La Hotel Guilin
Shangri-La Guilin
Shangri-La Guilin Hotel
Shangri La Hotel Guilin
Shangri-La Guilin Guilin
Shangri-La Guilin Hotel Guilin
Frequently asked questions
Does Shangri-La Guilin have a pool?
Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. One of the swimming pools is closed seasonally each year from October 28 until December 31.
Is Shangri-La Guilin pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Guilin?
Self-parking is free at this property.
What time is check-in at Shangri-La Guilin?
Check-in start time: 2 PM; check-in end time: anytime.
What time is check-out at Shangri-La Guilin?
Checkout is at noon.
Where is Shangri-La Guilin located?
This family-friendly Guilin hotel is located on the riverwalk, within a 15-minute walk of Li River and Two Rivers and Four Lakes Scenic Area. Lijiang Folk Customs Garden and Wanda Plaza Diecai Guilin are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Shangri-La Guilin Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
7.6
Location
9.2
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 198 out of 306 reviews
10 - Excellent
198
Rating 8 - Good. 73 out of 306 reviews
8 - Good
73
Rating 6 - Okay. 24 out of 306 reviews
6 - Okay
24
Rating 4 - Poor. 9 out of 306 reviews
4 - Poor
9
Rating 2 - Terrible. 2 out of 306 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Beverly
20 Jun 2025
Excellent breakfast, lovely property location. Had a comfortable stay.
The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!
Geisy
8/10 Good
Stephen
3 May 2025
Liked: Cleanliness, staff & service, room comfort
Great staff in a tired facility
We love the Shangri-La brand but were disappointed with several aspects of our visit to Guilin. 1) The pool was closed for maintenance. If we had known ahead of time, we wouldn’t have booked. 2) No bathroom scales. 3) very few outlets and ancient tech support. 4) The facility is showing its age. TV old and small. Staff, however, was superb!
Stephen
Stayed 1 night in Apr 2025
10/10 Excellent
Yuet wan
12 Nov 2025
Liked: Cleanliness, staff & service, amenities
The hotel is indeed not new but it is well maintained.
The room is indeed quiet, most top floor at 7th floor. Abit of cigarette smell of course.
Nevertheless, I could sleep so well as the bed is very comfortable and soundproof is very good. Highly recommended.
Yuet wan
Stayed 1 night in Nov 2025
4/10 Poor
Longsheng
12 Oct 2025
Disliked: Cleanliness
The room was generally nice, but unfortunately, I found hair on the bed sheets when I checked in. It made me feel that the cleanliness could be improved. I hope the hotel pays more attention to room hygiene, as the rest of the environment and service were quite good.
We stayed four nights in Oct 24. In short, the hotel is rather outdated and needs urgent refurbishment. Whilst the lobby is spacious and impressive, rooms are small, cramped and all the equipment is seriously worn out. It has also been the first time I have seen a facility claiming to be a 5 star hotel to offer basic amenities (soap, hair conditioner, body lotion) in dispensers mounted to the walls. Interestingly, there were no dispensers available nearby the tub. Additionally, the air con was smelly and too loud when operating, making us not to use it during the stay,
Overall quite a humble standard compared with other 5 star facilities in China.