「Room was clean. Staff very helpful and friendly. Bar facility was lacking in drink selection for ladies. A cocktail menu would have been great. The decor is outdated, it would have been a fantastic place in its heyday. Dinner meals were a little average but the dessert was delicious. Overall we had a comfortable nights stay.」
「The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular...