住宿正面

关于沃特利厅酒店的点评

3 out of 5
沃特利厅酒店
Wortley Hall, Sheffield, England

点评

8.0

很好

10 分 - 超赞。229 条好评,共有 576 条点评" "
8 分 - 还可以。195 条好评,共有 576 条点评" "
6 分 - 一般。84 条好评,共有 576 条点评" "
4 分 - 很差。54 条好评,共有 576 条点评" "
2 分 - 糟糕。14 条好评,共有 576 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

7.6/10

服务设施

7.2/10

住宿条件和设施

7.4/10

环保

点评

8/10 还可以

真实旅客

满意:住宿条件和设施,员工和服务
2018 年 1 月入住 1 晚
Kristy 于 2018年02月10日 的回复
Thank you for your review.

10/10 超赞

Sze Teck

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Neil

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overnight stop loved it
Throughly enjoyed our overnight stay, fascinating manor we love history and this doesn't disappoint. Room 51 nice and quiet plenty of hot water and excellent breakfast. Easy parking lots of available walks in beautiful scenery
2023 年 12 月入住 1 晚

10/10 超赞

lynn

满意:清洁度、员工和服务、住宿条件和设施

10/10 超赞

miss denise jayne

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I and the other 4 visitors all loved the place. It had a very comfortable atmosphere. The staff were so accommodating welcoming and friendly, they even looked as if they enjoyed their jobs. Will definitely book on next visit to Sheffield. The breakfast was quality as well. Thanks everyone involved.
2023 年 11 月入住 1 晚

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚

6/10 一般

Anne

与配偶出行
满意:员工和服务
不满意:住宿条件和设施
Grand old Hall, lovely gardens and walks. Our bedroom had an updated bathroom and new carpet. However the property has seen better days, it is tired and needs a refubishment.
2023 年 10 月入住 2 晚

10/10 超赞

D

2023 年 10 月入住 1 晚

8/10 还可以

Jean

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely hotel.
We were there for a wedding. Beautiful grounds. Staff very helpful but some were obviously inexperienced. They were lovely tbough.
2023 年 10 月入住 1 晚

8/10 还可以

Nick

满意:清洁度、员工和服务、服务设施
Fabulous architecture and the bedroom was very comfortable with a great view. The bathroom was recently renovated. Good breakfast in the morning. Some areas inside the building are looking in need of some work, but otherwise a very nice stay.
2023 年 10 月入住 1 晚

4/10 很差

Joanne

2023 年 10 月入住 1 晚

10/10 超赞

William David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Happy Customers
2023 年 10 月入住 2 晚

10/10 超赞

Sharron

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service, staff are very Helpful. Rroom are luxurious and clean and comfortable. Food is absolutely amazing 👏 compliments to chef, the steak was cooked to perfection. Wifi was intermittent, my mobile date was sufficient. Would highly recommend 👌.
2023 年 10 月入住 2 晚

10/10 超赞

Steven

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A very old Stately Home. Not like a Hotel. A home that has been lived in so do not expect perfect Hotel rooms. I like it as it is not plastic and gives you a feeling that the house is breathing and is part of our History. A pleasurable experience for me. Would go again
2023 年 10 月入住 1 晚

8/10 还可以

Kenneth

商务旅客
满意:员工和服务,清洁度
Great to stay in these fantastic buildings.
Great to stay in these fantastic buildings. Really friendly staff. Expect a little drabness here and there in such an old building, but the service was great and the bathroom modern. Not for someone who likes a corporate hotel, but for a great night's sleep, good value and lovely breakfast, go to Wortley Hall.
2023 年 10 月入住 1 晚

2/10 糟糕

Martyn

2023 年 10 月入住 1 晚

10/10 超赞

Tracy

与配偶出行
满意:清洁度、员工和服务、服务设施
The staff were lovely, friendly and helpful. We understand that some parts of the hotel need upgrading but we had a beautiful suite that we could not fault- it felt cosy and luxurious, and was spotlessly clean. As it was up more than one flight of stairs we had an offer of help with our bags. Breakfast was nice, again with friendly staff there to help if needed. We would definitely stay again if in the area.
2023 年 10 月入住 1 晚

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Michael

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great find.and good value
2023 年 9 月入住 1 晚

10/10 超赞

Kate

满意:客房舒适度,员工和服务
2023 年 10 月入住 1 晚

10/10 超赞

Jesse

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful
Lovely hotel and lovely staff. we spent the afternoon there after our stay and it was lovely.
2023 年 9 月入住 1 晚
johnathan 于 2023年10月8日 的回复
Dear JesseThank you for your 10 out of 10, you are so very kind :-) the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend.Thank you again for your review, see you very soon.Johnathan da RosaGeneral Manager

4/10 很差

MISS

满意:员工和服务
不满意:客房舒适度
2023 年 9 月入住 1 晚
johnathan 于 2023年10月8日 的回复
Dear ReviewerI am sorry we did not meet your expectations, we do our very best to provide great service, value for money in this Grade II listed building, we are not for profit and all we make goes into the upkeep of the building.Once again I am very sorry you were not satisfied with your stay.Johnathan da RosaGeneral Manager

10/10 超赞

Jonathan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely old property, a bit tired in places but lots of character.
2023 年 9 月入住 1 晚
Johnathan 于 2023年10月8日 的回复
Dear JonathanThank you for your 5 out of 5, I was wondering if you were talking about me or the building :-) , the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend.Thank you again for your review Johnathan da RosaGeneral Manager

6/10 一般

Sue

满意:员工和服务
不满意:客房舒适度,住宿条件和设施
2023 年 9 月入住 1 晚
johnathan 于 2023年09月26日 的回复
Dear ReviewerThank you Johnathan da RosaGeneral Manager

8/10 还可以

Colin

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful old period building with well kept grounds and gardens. Comfortable beds and clean rooms. Lots of history here all made for a pleasant stay
2023 年 9 月入住 1 晚
Melissa Truelove 于 2023年09月24日 的回复
Thank you for your 4 out of 5 star review and for your feedback. We do many events through out the year, you can see these via our website.

8/10 还可以

jeremy

2023 年 9 月入住 1 晚
Melissa Truelove 于 2023年09月24日 的回复
Thank you for your 8 out of 10 star rating! We hope you visit us again soon.

10/10 超赞

Caroline

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay
For the same price as a Premier Inn we got to stay in a stately home with a fabulous history and beautiful grounds. Staff were lovely, breakfast was included, room was a good size.
2023 年 9 月入住 1 晚
Melissa Truelove 于 2023年09月24日 的回复
Thank you for your 10 out of 10 stars and for your positive feedback, i will be sure to pass this along to the team! We do many events through out the year that may be of interest, be sure to check them out on our website.

8/10 还可以

Andrew

商务旅客
满意:清洁度、员工和服务、客房舒适度
Fantastic building
Amazing old building with fantastic grounds. However, very poor phone signal and terrible Wi-Fi connection made getting online almost impossible, and this was part of a business trip so not ideal. They had a wedding going on but this did not cause any issues, and looked like a great venue for events like that.
2023 年 8 月入住 1 晚
Melissa Truelove 于 2023年09月24日 的回复
Thank you for taking the time to write a review, 8 out of 10 stars is fantastic. Apologies for the poor Wifi service provided, we assure you that we are working on it and hope this will be resolved soon.

10/10 超赞

Sajid

与配偶出行
满意:员工和服务,清洁度
Great former stately home, naturally retains charm and history but nudged into modern era. Overall great experience staying, though be aware it is a wedding venue and if there were an evening wedding event it could be noisy. Lucky for us, the wedding during our stay was day time and it was very peaceful at night.
2023 年 9 月入住 1 晚
Melissa Truelove 于 2023年09月24日 的回复
Thank you for 5 out of 5 star review! I am delighted you had a pleasant stay with us. We do many other events here at the hall which you may enjoy including Gin nights and themed nights!

8/10 还可以

S maguire

2023 年 9 月入住 1 晚
Melissa Truelove 于 2023年09月24日 的回复
Thank you for 8 out of 10, we hope you visit us again soon!

8/10 还可以

Andrew

与配偶出行
满意:员工和服务,清洁度
不满意:服务设施
Was pleasant, room a bit dated, no fridge
2023 年 9 月入住 1 晚
johnathan 于 2023年09月4日 的回复
Dear AndrewThank you for your 4 out of 5, sorry about the fridge, we don't have them for any of the rooms only in our self catering cottages, if you do need to store something we can accommodate in our butlers fridge, hope to see you back again.Thank you again for your review Johnathan da RosaGeneral Manager

6/10 一般

Lee

与配偶出行
Breakfast was terrible
2023 年 9 月入住 1 晚
johnathan 于 2023年09月4日 的回复
Dear LeeThank you for your 3 out of 5, I am very sorry you did not enjoy breakfast usually guests rave about or selection as its a buffet with everything you can think of. Hopefully it is just a glitch.Thank you again for your review Johnathan da RosaGeneral Manager

10/10 超赞

MISS

2023 年 9 月入住 1 晚
Johnathan 于 2023年09月4日 的回复
Dear MissThank you for your big TEN you are so very kind, come back soon.Thank you again for your review Johnathan da RosaGeneral Manager

10/10 超赞

Dale

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Incredible building, room was a very nice, staff were all very friendly, warm and welcoming
2023 年 9 月入住 1 晚
Johnathan 于 2023年09月4日 的回复
Dear DaleThank you for your 5 out of 5, you are so very kind, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend. See you soon.Thank you again for your review Johnathan da RosaGeneral Manager

10/10 超赞

Jamie

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
johnathan 于 2023年08月30日 的回复
Dear JamieThank you for your 10 out of 10, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend.Thank you again for your review Johnathan da RosaGeneral Manager

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wortley Hall Weekend
This was our first visit to the hotel, it was located in beautiful scenery and soroundings, the hotel was beautiful inside, and the staff we're helpful and very polite. The only downside is that they didn’t accommodate for guest who weren't attending a wedding function etc, and we're told if they wanted a drink they would have to share the same Bar as the wedding function, and all they could offer was a boardroom with uncomfortable chairs to sit on, but on the brightside of things they had a wonderful waitress who looked after us while sitting in the boardroom and getting us drinks when we needed them.The only thing i can suggest is that the other Bar should be used for guest not attending a wedding function etc. Apart from that it was a wonderful weekend in a beautiful hotel with loads of history.
2023 年 8 月入住 1 晚
johnathan 于 2023年08月30日 的回复
Dear ReviewerThank you for your 10 out of 10, the team work very hard on making Wortley Hall a great place to visit, we do our best to cater for non wedding guests, the bar where the wedding is, is split into two with two separate rooms although a door connects them. Normally we have the NAW Garden Room for residents to use which is far from the wedding, with great views of the grounds, unfortunately it was not available that day.I will speak to the team as we can set lounge furniture in the Board Room.Thank you again for your review Johnathan da RosaGeneral Manager

10/10 超赞

David

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely country hotel with lots of character, staff very friendly. Had breakfast before leaving which was well presented and the staff in the dining room were very pleasant.
2023 年 8 月入住 1 晚
Johnathan 于 2023年08月31日 的回复
Dear ReviewerThank you for your 5 out of 5, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend.Thank you again for your review and your top score and kind words.Johnathan da RosaGeneral Manager

6/10 一般

Anne marie

团体旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I didnt like that there was no mirror in the room only a tiny one in the bathroom.
2023 年 8 月入住 1 晚
Johnathan 于 2023年08月31日 的回复
Dear ReviewerThank you for your 3 out of 5, the team work very hard on making Wortley Hall a great place to visit, all rooms should have a full length mirror, I will investigate and get one ordered.Thank you again for your review Johnathan da RosaGeneral Manager

4/10 很差

Jill

满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Don’t take a reduced rate room, it’s not worth it
Oh dear. If you pay a reduced price it is still £71 and they put you in the rooms that are not done up and boy do you wish you weren’t in them. I was in room 47 which ought to be a store room.first it smelled.bad smell. Fusty damp aroma all over actually but particularly bad in room as window wouldn’t open and it’s so small and hot. The toilet hadn’t been cleaned and I couldn’t fit through the gap in the shower cubicle to get in it. The staff are great and did get things put right as much as they can and I know they’re not for profit and it’s such an old building it’s going to cost an awful lot to put these rooms right. In the meantime I’m not sure I would put guests in them at all,they are not fit in my opinion. Next to public toilet, noisy until 3am and then the cleaners started rattling around in their cupboard opposite at 6am so no I didnot enjoy my stay. My friend was in a similar room next floor up and was quiet but in same bad way smell wise.
2023 年 8 月入住 1 晚
Johnathan 于 2023年09月4日 的回复
Dear JillThank you for taking time to write a review, sorry we did not meet your expectations, I will pass your comments onto the team. If you take off VAT at 20%, we get 56.80 including breakfast is good value for money.All windows open but they are the original, being about 150 years old they can be a little temperamental, I have checked our handover book and none of the issues raised are there. If you are back here and at any other hotel please phone through to reception and they will get the manager to deal with any issues.Johnathan da RosaGeneral Manager

10/10 超赞

Pamela

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely property, clean spacious room.
2023 年 7 月入住 1 晚
Johnathan 于 2023年08月31日 的回复
Dear ReviewerThank you for your 5 out of 5,you are so very kind, it does mean a lot, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend.Thank you again for your review Johnathan da RosaGeneral Manager

4/10 很差

Laura

2023 年 8 月入住 1 晚
Johnathan 于 2023年09月4日 的回复
Dear LauraThank you for taking time to write a review, sorry we did not meet your expectations, We will try much harder to make to get a better score should you be back again.Thank youJohnathan da RosaGeneral Manager

8/10 还可以

Jane

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
johnathan 于 2023年08月30日 的回复
Dear JaneThank you for your 8 out of 10, the team work very hard on making Wortley Hall a great place to visit, we will be working hard on getting the other two points, hope to see you soon.Thank you again for your review Johnathan da RosaGeneral Manager

8/10 还可以

Mark

与家人出行
满意:清洁度、员工和服务、客房舒适度
Lovely grounds and views.
Grounds and staff were lovely and helpful. Building inside is in need of decorating. The wedding areas are the best areas.
2023 年 8 月入住 2 晚
johnathan 于 2023年08月30日 的回复
Dear ReviewerThank you for your 8 out of 10, the team work very hard on making Wortley Hall a great place to visit, we do have decorators booked for about three months every year plus our own team of four to keep the building looking good, but there is only so much you can do with an old building, about 150 years old, grade II listed.Thank you again for your review Johnathan da RosaGeneral Manager

10/10 超赞

Sonia

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Absolutely lovely hidden gem. True it is a little bit tired in places but it was a wonderful place to stay and incredible value for money. It was a last minute booking. The room was fine, the bed was comfortable, the bathroom was small but modern. The hairdryer brilliant. Everything necessary was available. The staff were friendly and helpful. The pictures, books and history of the place were interesting. The setting and grounds were beautiful. The breakfast was amazing. Would thoroughly recommend. The only criticism was that the wifi was weak and intermittent.
johnathan 于 2023年08月30日 的回复
Dear ReviewerThank you for your 5 out of 5, you are so kind, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend. Hope to see you back soon, will look into the wifi as we have just had it all upgraded!Thank you again for your review Johnathan da RosaGeneral Manager

6/10 一般

Rebecca

2023 年 7 月入住 1 晚
johnathan 于 2023年08月1日 的回复
Dear RebeccaThank you for your review, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events plus the South Yorkshire Festival which are well worth a visit if you are in the area.Thank you again for your review Johnathan da RosaGeneral Manager

6/10 一般

James

与家人出行
满意:员工和服务
不满意:住宿条件和设施
Lovely setting for a wedding etc, unfortunately the building is in need of a little TLC….
2023 年 7 月入住 1 晚
johnathan 于 2023年08月1日 的回复
Dear JamesThank you for your review, and I am very sorry you did not like the décor of the Hall, we are grade two listed and the building being some 250 years old is a little jaded but adds to the character. We are not for profit and are spending over 200,000 this year on the building including the refit of 10 bedrooms which is what we try to spend every year. All our rooms are different, some are newly decorated some are a bit older our attic rooms are in my opinion are five star and equal any in the area.As we are not for profit getting funds is very difficult, to give you an idea the Board room refurbishment was over 100,000 for one room, one light fitting in the main hall is valued at over 40,000 and cost almost 5000 to make repairs.We are working hard on upgrading the last remaining areas and most of our rooms are refurbished but when we get full which has been most of the time we have to use some of the older rooms but at 125 ish full rate depending on rooms, can be 80 for two B&B or less on many week days we think that is good value including the breakfast and VAT.Thank you for your review Johnathan da RosaGeneral Manager

2/10 糟糕

Mathew,Huddersfield

不满意:清洁度、员工和服务、住宿条件和设施
Nothing positive to say here at all I’m afraid. Paid £124.29 which was shown as a discounted price for a “Premier Double Room”. Initially was given a twin room which was anything other than “premier”, went back to reception who agreed was not in the correct room and changed to a double. This room was not much better and advised none of the “premier” rooms have been updated. This room had clearly not been updated in 30 years. Very dated and grimy wallpaper, peeling off the walls, and dated and dirty carpets. No plugs anywhere near the bed. Constant rain heard dripping outside the room from leaking gutters. Bathroom flooring coming away from the wall. Dripping broken tap. Dirty marks all over the room on lamps, wallpaper and floors. Dust everywhere. This hotel absolutely does not warrant the price. You can get a better room in a Blackpool B&B for almost a third of the price. The rest of the building, although in well kept grounds, is very dated and run down. Just avoid this place.
2023 年 7 月入住 1 晚
johnathan 于 2023年07月27日 的回复
Dear ReviewerThank you for your review, and I am very sorry you did not like the décor of the Hall, we are grade two listed and the building being some 250 years old is a little jaded but adds to the character. We are not for profit and are spending over 200,000 this year on the building including the refit of 10 bedrooms which is what we try to spend every year. All our rooms are different, some are newly decorated some are a bit older our attic rooms are in my opinion are five star and equal any in the area.As we are not for profit getting funds is very difficult, to give you an idea the Board room refurbishment was over 100,000 for one room, one light fitting in the main hall is valued at over 40,000 and cost almost 5000 to make repairs.We are working hard on upgrading the last remaining areas and most of our rooms are refurbished but when we get full which has been most of the time we have to use some of the older rooms but at 125 ish full rate depending on rooms, currently 80 on many week days we think that is good value including the breakfast and VAT.Thank you for your review Johnathan da RosaGeneral Manager

10/10 超赞

Abimbola

2023 年 7 月入住 1 晚
johnathan 于 2023年07月27日 的回复
Dear ReviewerThank you for your 10 out of 10, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events plus the South Yorkshire Festival which are well worth a visit if you are in the area.Thank you again for your review, you are so very kind, see you soon.Johnathan da RosaGeneral Manager

6/10 一般

Howard

2023 年 7 月入住 1 晚
johnathan 于 2023年08月30日 的回复
Dear ReviewerThank you for your 3 out of 5, the team work very hard on making Wortley Hall a great place to visit, we will work on getting the other two pointsJohnathan da RosaGeneral Manager