Nagano Shiroyama Zoo Hotels

"Well located just across the road from the station. Helpful staff, nice rooftop Onsen was very welcome after a long day travelling. Loved the free soba noodle dinner and ice creams after the onsen!"

"The hotel is older. However, the location is amazing! A 3-5min walk from train station and they also have bikes"

"Rooms are spaced, we requested linens to be changed every 3 rd day but they changed only once for 8 days, Some days they haven’t changed garbage bags, they don’t supply coffee to the rooms.Onsen was clean but sometimes overcrowded .Food was tasty but menu was always the same. My wife had foods poisoning from the mushrooms and couldn’t come for the breakfast the staff member was screaming and yelling when I asked her just for a slice of toast to take in our room. Only one staff on the reception was able to communicate on English language, and she brought a slice of bread, they didn’t have a scale to check the weight of the luggage…Overall not impressive experience…."

"Furnishings are a little worn, but clean. We ended up in a smoking room but they provide a VERY effective and inoffensive deodorizer. Great value and very convenient and quiet. "

"Centrally located and easy walk to The station and many restaurants"

"Disappointing to say the least, bathrooms were dirty, lack of amenities, no kitchen to cook at all??. Stayed in many hostels and this would be one of the worst I’ve stayed in. Location is the only good thing."

"Amenity choices are wide. The frontdesk staff is super polite and efficient. The location and parking area is closed to main train station which is very convenient. The parking fee is ¥800 which is even lower than some smaller city. Good deal!"

"Great hotel in great location . Staff very helpful. Room was bigger that expected."

"good location "