"Sadly property was nothing like previous reviews at all. Still waiting for promised refund from Expedia who make excuses. Dead flies on windowsills, tv broken, bedsheets stained. Roor run down. Management were nice and understanding. I guess covid but missleading rating and price on Expedia."
"Really nicely renovated home, combining traditional Khmer house with modern conveniences. Walking distance to market, modern supermarkets, coffee shops and pub street. We were a party of 6 and my snoring keeps my wife up, so each could have their own room. Mr. No Lai picked us up at the airport and ..."
"Charmant petit hôtel, dans un quartier tranquille. La piscine est un vrai avantage après une journée de visite des temples. Nous étions une famille de trois personnes, dans la plus grande des chambres. Très grande, lits confortables. Grande salle-de-bain. Le Propriétaire et ses deux filles sont adorables. ..."
"Very good. Extremely friendly, excellent staff.
From the moment the (hotel-arranged) transport picked me up from the airport to when the (hotel-arranged) transport dropped me off at the airport, all the staff were excellent - very friendly, very helpful, very courteous.
The room itself was spacious and well-furnished, great for a solo traveller or a couple. Had a cabana room that opened out onto the pool, which was nice. The hotel is not big, so the pool, restaurant and gym are all easily accessible. There is a small business center as well, and a water fountain that the hotel encourages us to use to not overuse plastic bottles.
While the hotel is very good on the whole, it is starting to show signs of wear and tear. Warping of the room door and the wardrobe doors mean they don't seal completely, and the stopper in the bathtub leaked water, making the bath almost unuseable. Once these get fixed, Saem Siem Reap will be an excellent place to stay.
Cannot finish on a negative note, so will say again that the staff are really wonderful in their service."