搜索Sierra Helada自然公园的乡间别墅

“The hotel and staff were great definitely coming back next year.”

“My daughter and I had a lovely stay here in June 2026. Although reception isn't manned 24 hours, the staff were extremely helpful and kept us updated via WhatsApp when we needed to check in or to order taxis etc. The hotel was in a good location in the old town of Altea, close to the beach and restaurants. It was very clean and well maintained and I wouldn't hesitate to recommend it. The only thing the hotel lacked was a restaurant to serve breakfast however there are numerous bakery/cafes 2……

“3rd trip to the Serawa. Excellent small hotel with amazing staff. Joanna on reception is an asset to any business and is very very helpful. And Vania and Carmen made every breakfast fun and friendly. All of the guys in the kitchen help make what I can only say is my favourite breakfast. The gardeners are also very friendly and have done a fantastic job. The pool area does need some attention. New sunloungers and a bit of money spent on the poolside itself”

“Ideal para desconectar”

“What a fabulous hotel. Don’t be put off by its location in a commercial area. We stayed there for three nights to attend a wedding at the nearby Casa Sontanja. It was the perfect base. Just a short drive down the coast on our spare day. Whatever your reason for being in the area, I can’t recommend this hotel highly enough.”

“Een mooi, goed en net hotel met uitstekende service! Het is een relatief klein hotel, dit en het personeel zorgt er voor dat je de beste ervaring kan krijgen die er is. Het eten (ontbijt, lunch en diner) is lekker, luxe en ook nog een betaalbaar. Bovenal hebben mijn vriendin en ik een top week achter de rug in dit hotel!”

“Breakfast menu excellent, location excellent. Should have booked a full beech view instead of partial but did not spoil the stay. ”

“The staff is great, and the location is very well-chosen.”

“旅行了很多国家，第一次碰到如此恶劣的酒店。入住时，由于我们事前没有填写带小朋友的信息，拒绝我们入住，我们表示愿意支付加床房费、或更换成其他房型都可以，前台态度特别恶劣，还指责我们是我们的错，跟酒店无关，后来我们一直据理力争，至少我们可以入住两人，然后再去其他酒店另外订个房间，前台这才停止无理取闹，然后改口说有个客人刚刚退了个三人间，可以帮我们调，但需要增加27欧，我们也不想再折腾，也就同意了，但整个心情完全被破坏了。更奇葩的是，我们希望借个开酒器开酒，居然要7欧元，我们反复解释是借不是买，前台说只要是开自己的酒就是这个价，去酒店酒吧买酒就OK了。我们最后去了酒店对门的超市，一个开瓶器也就3.5欧，一瓶酒也是4-5欧，这个酒店只认钱，没有一点服务精神。太奇葩了。走了十多个国家了，这是唯一的一个，没有之一。”