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"Clean room, friendly staff. "

"Yes"

"Very nice staff and service "

"Stayed six nights in a Twin Star Suite and got a corner room with a fantastic view of the river and city. The staff were extremely helpful and friendly. Breakfast was excellent, with a wide range of options—from fresh pastries to a build-your-own congee station. We also received two complimentary laundry items per day, which was very convenient. Overall, it was a great stay, and I would highly recommend it to both first-time visitors and seasoned travelers."

"We had an amazing one night stay at The Ritz Carlton, they pulled out all the stops for us, a heart shaped mousse cake to celebrate our honeymoon, rose petals in the room, they opened up a separate room at breakfast so we could have a window view and they even etched our room cards with special messages as a keepsake. Amazing service and very friendly."

"What can I add - it's the fabled Cathay Hotel (2.0), celebrating a bygone age with amazing staff, design, and service. Yes, it's pricey, but this is among the world's most interesting hotels and just staying there is an experience. It's beautiful and bold: more than a hotel, it's a worked example of everything travel should be. And because it's a recreation rather than the 1930s original, it's also modern and spotless, with old-school service like turn-down that just feels ... special. Hotels are usually just somewhere to sleep for me, but this one is far more. A wonderful place I'll always return to."

"Room could be cleaner"

"Room is spacious. Housekeepinh service is good. No complaints"

"Beautiful hotel in the Heart of the Shopping District "