“Questo albergo è veramente una perla.
Prezzo molto economico per una stanza matrimoniale (con possibilità di un terzo letto) ad Agosto per 5 notti con colazione inclusa.
Siamo stati piacevolmente sorpresi da tutto: camera sufficientemente spaziosa con arredi nuovi, originali e molto moderni; bagno con una grande doccia e molto pulito; aria condizionata ed insonorizzazione della camera efficientissima; letto molto comodo con la possibilità di scegliere dei cuscini di diversa fattura.
Ma……
“It’s great that we got free upgrades for 2 nights. The service is also good. The only thing which might need improvements is the daily room cleaning.”
“Smooth check-in, free bottled water, capsule coffee, tea and snacks. Great location, close to restaurants and supermarket.
Sound insulation is not good but acceptable.”
“We have a very late arrival flight so self check-in was a great option.
The room is spacious and clean, the beds are comfortable and the bathroom is very convenient. Great location!
The only drawback - we arrived at 1 a.m. in the winter and the heating in the room was not switched on, so it took some time to warm up the room. We managed to turn the heater by ourselves, however it would be better if there are some (printed) instructions about this for other late guests or the management turn on……
“W O W. Nybyggt, fräscht, fantastisk utsikt från rummet (mitt var på 21a våningen) och helt okej läge. Frukosten kanske lite fattig på kolhydrater men annars allt bra.”
“This is my first time to Bulgaria. I choose this hotel after finished my job for business trip. It was an excellent choice. Beautiful hotel situated at main attractions shopping street with variety of restaurant. Good hotel staff service. Simple Breakfast with good coffee and orange juices. I can do and buy everything here convinient as a tourist. ”
“Every single member of staff were so nice and helpful. Thank you all
Rooms large and very clean
A 20 minute walk to the centre but plenty to see on route
And a special thanks to the smoking turtle xxxx”
"I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff, housekeeping and concierge great hospitality but not front desk."