Philadelphia Smith Memorial Arch Hotels

"An enjoyable stay with old school charm. Club Quarters features a truly comfortable lounge/lobby that invites social activity and reflection, enhanced with a guest cappuccino/coffee/tea brewery machine. My room on the third floor had high ceilings, a nespresso.machine, a nicely appointed bathroom and shower that had.strong water pressure and immediate hot water. The bed was very comfortable. The one minor challenge I encountered is that that two built in outlets on the desk were worn out - I was able to find a wall outlet that worked but if I had traveled with several devices I might've have had to rotate plugging them in. Also a minor concern - there are paid snacks available in the room - while all five jars had snacks only three had seals so hard to know whether that was by design or if an earlier guest had removed two seals. I did let Mateo - an outstanding host and communicator, manning the desk - know. Based upon the beautiful sitting area, the comfort of the room, and the top shelf staff I would not hesitate to return to this gem of hospitality and accommodation."

"I stay at this hotel every time I am in town, which is at least a few times a year for several years now. Always had great experiences until this time. Several things were missing from the room and there were no blankets on the beds. I requested blankets twice and finally was brought an extra sheet for each bed. There were no signs in the room for no housekeeping request. The staff was not as friendly as usual. It was just not the same as my normal experience. I may look for a new go to property in the area for my next stay. "

"Upon arrival my girlfriend and I, were met by Valet. We were a bit confused as there was no signage that they will park your car for you, again not a big deal just wish there was a sign saying that, anyways the Valet guys were great (MAKE SURE YOU GET YOUR PARKING TICKET STAMPED AT THE CHECK IN DESK!!) The Check-in Lobby I believe is under construction (3/13-3/15), but not that big of deal to me, We were checked in by Madyson and she was great even gave us a list of her favorite local places to eat. the room was fantastic, VERY spacious almost felt like an apartment, we booked the Studio Suite King with Balcony . (Unfortunately I took NO pictures) but my only complaint about the room was the heat was hardly working, we set it at 70 and it wouldn’t get over 67 throughout our whole stay, and the tv was pretty slow. the bathroom walls are very thin i could hear the people above me almost word for word but other than that our stay was great!!"

"Very convenient to get to the Drexel campus. "

"The apartment itself was very nicely decorated, clean, and a beautiful space overall. However, we did run into an issue with the hot water. The shower knobs take a little time to figure out, and we later learned from the host that the unit has a small water heater, which can run out quickly. When this happens, it can take up to 45 minutes for the water to heat back up. Since the space has two double beds and can accommodate multiple guests, this could be inconvenient if several people need to shower back-to-back. Otherwise, the apartment was lovely. "

"The surrounding road condition were challenging. The entire experience was average, due to season I didn't get opportunity to utilize the rooftop. "

"I truly advise spending a bit more money and staying elsewhere. This is beyond a ‘you get what you pay for’ type of experience. The worst issue with this entire experience is that the cleaning crew was not made aware of my late checkout that was verified and came into the room without knocking as I was undressed.. Before my arrival I asked about an early check in and was not given a clear answer so I was waiting outside the property for a response as there is no type of front desk which is fine but inconvenient. Upon following instructions and getting to my room, I was given a room that had not been cleaned. Towels on the floor and trash everywhere but luckily I was able to be moved to a different room. The gentleman over the phone was nice and the hotel is in a pretty good area but it was a horrible first impression and I am still awaiting a partial refund or resolution for the situation. The rooms can be a little confusing so I had multiple people try to get into my room with an incorrect code which does not help my anxiety as a solo female traveler. The toilet was running for quite some time after every flush and overall I would avoid this micro hotel and stay somewhere more established. Considering I was in an ‘upgraded’ room because of the initial dirty room, it’s just not worth it when you take everything into account. As I am checking out today my experience is now much worse with poor communication from staff. Please stay elsewhere, a motel 6 would be 10x better than "

"Complicated check in . Over 15 bags of trash on the porch that stayed there my entire stay. FILTHY BEDDING . FILTHY CURTAINS. NEVER AGAIN . And there was a room in the building full of teenage kids “hanging out” "

"Very welcoming, kinda annoyed that we had picked the location for the free parking and terrace, trying to be respectful of the smoking policy and both needed to be shoveled out. We were understanding as we got a lot of snow, but that was a week prior, however if you're charging people for these amenities itd be beneficial for it to be accessible year round"