Buchanan Smith Park Hotels

"Beautiful place and great service! Very relaxing getaway. "

"Great day I didn’t get there till kinda late, but the people in the bar seemed like they were enjoying their self. I was too tired to stop and have a drink."

"Very comfortable home in excellent location. Very well furnished and maintained."

"Everything about our stay at The Loft was Wonderful!"

"Our booking experience was wonderful from start to finish. Lacey was very responsive and made our stay one of the very best of many anniversary celebrations. The home is beautifully decorated and every detail brought a smile to my face. Hubby approved as well! The flowers, wine and chocolates were also a heaetfelt touch.Everything we needed we had at our disposal, bed was comfy and the fireplace was the most cozy addition to our winter getaway. Highly recommend staying at this charming, river house!"

"We were a group of 23 (mix of adults/kids) driving from Chicago for a small group retreat. Upon arrival at 9pm, the driveway was snowed in with 3 inches of snow where 2 cars were stuck at the bottom of the driveway. When I called Sage (guest services) for assistance, she stated that "we would have sent someone tonight, but it cannot be helped until the next morning." When I reached out again, stating that this is a safety issue as we have nowhere to park our cars until tomorrow (we had about 7 cars in our group), and asked again for someone to come tonight, I received the same answer. They eventually sent someone after I persisted over 30 minutes. Once the snow removal arrived, it took another hour for the job to be completed - so several of us had to wait on the street until it was done, preventing us from entering and settling into the home until 11pm. Walkway and stairs were not shoveled or salted - we had to do this on our own.Keurig was not usable - the water case appeared to not have been changed for a very long time, as there was mold in the water.Utensils/dishes were not clean. We had to rewash it by hand before using it because the dishwasher would leave a strange white residue on it. The smoke alarm had a low battery that required changing. This disturbed some of us while sleeping and posed a safety concern as we had to remove the whole alarm.Overall house was clean, but lots of little things that disrupted our stay. "

"Great location to enjoy the ice sculpting festival. The host was very accommodating. "

"Stayed at this property several times. Great location if you don’t want a busy neighborhood, beautiful scenery, and plenty of space"

"The place was perfect for what we needed. A weekend getaway for the Notre Dame vs. Navy footbal game. 18-21 minutes to South Bend."