海灘酒吧

馬哈巴皇家賽勒姆酒店的評價

4 out of 5
馬哈巴皇家賽勒姆酒店
Boulevard 14 Janvier, Sousse

評價

8.0

很好

10 分評分,優異;285 則評價中有 113 則" "
8 分評分,不錯;285 則評價中有 105 則" "
6 分評分,一般;285 則評價中有 26 則" "
4 分評分,欠佳;285 則評價中有 19 則" "
2 分評分,很差;285 則評價中有 22 則" "

8.2/10 

整潔度

7.8/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Zhigang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
环境感觉还行,舒适度不错。离市区非常的近。
环境感觉还行,舒适度不错。离市区非常的近。

8/10 不錯

Abdellatif

Good
於 2024 年 4 月住了 3 晚
Public Relations Officer 於 2024年5月9日的回應
Dear Abdellatif,Thank you for your feedback! We're glad you had a good experience with us. If there's anything specific you think we could improve upon, please let us know. We're always looking for ways to make our guests' experiences even better.Best regards,

8/10 不錯

Rumana

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I travelled to Sousse with kids and stayed here as our first stop in Tunisia. Its a huge hotel with multiple building. Plentiful parking and it is very nice. Mist likely i booked the cheapest room so we were stuck in the building aaaallllll the way back. It was fine but positive its not as nice as the front building. Rooms and facility clean. Breakfast options were a lot. Staff were amazinh and so helpful. They helped us find local spots, which is what I look for. Overall, good. Pools were okay but nothing amazing. Beach is walking distance so very nice.
於 2024 年 3 月住了 3 晚
Public Relations Officer 於 2024年4月8日的回應
Dear Rumana,Thank you for sharing your experience! We're glad to hear that you found our hotel pleasant and our staff helpful. We appreciate your feedback regarding the room location and will take it into consideration for future improvements. We hope you enjoyed your time in Sousse and look forward to welcoming you back in the future!Best regards,

10/10 優異

Lei

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good experience overall
The more you stay the more you like it.
於 2023 年 12 月住了 5 晚
Public Relations Officer 於 2023年12月29日的回應
Dear Lei,We're delighted to hear that your experience with us keeps getting better! Thank you for your loyalty, and we look forward to making each stay even more enjoyable.Warm regards,

10/10 優異

Amine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Recommandé pour les familles !
Satisfait de l'accueil, un grand merci a Yacine et med Amine de la reception. Hôtel calme propore , chambre spacieuses et personnels souriants.
於 2023 年 11 月住了 3 晚
Public Relations Officer 於 2023年11月17日的回應
Cher Amine,Un grand merci pour vos aimables mots ! Nous sommes ravis que vous ayez apprécié notre accueil, et nous transmettrons vos remerciements à Yacine et Med Amine de la réception. C'est un plaisir de savoir que notre hôtel calme, propre, avec des chambres spacieuses et un personnel souriant, a contribué à rendre votre séjour agréable. Nous espérons vous accueillir à nouveau très bientôt !Meilleures salutations,

6/10 一般

Aysar

親子同遊
讚好:整潔度和職員與服務
Alles war schön. Meer, Pool, Essen, Service, Umgebung. Einziges Manko war das WC ohne Sitz und ohne funktionierende Lüftung. Ich hatte zwar ein günstiges Zimmer, trotzdem ist so etwas nicht zumutbar.
於 2023 年 6 月住了 3 晚
The Management Team 於 2023年7月6日的回應
Dear Aysar,Thank you for sharing your feedback regarding your recent stay at our hotel. We're delighted to hear that you found everything, including the sea, pool, food, service, and environment, to be beautiful. We greatly appreciate your kind words.We apologize for the inconvenience you experienced. Please be assured that we take your comments seriously, and we will address these issues promptly to ensure that such occurrences are avoided in the future.We value your patronage and thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,

10/10 優異

Vincent

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
The Management Team 於 2023年6月5日的回應
Cher Vincent,Nous vous remercions pour le feedback.Nous somme sravis d'apprendre que vous ayez passé un merveilleux séjour et nous espérons vous accueillir de nouveau prochainement!Meilleures salutations,

10/10 優異

Hope

Excellent stay as well. We will be retuning! Large room and pool and grounds are beautiful. Staff is always warm and accommodating.
於 2023 年 5 月住了 2 晚
The Management Team 於 2023年6月2日的回應
Dear Hope,Thank you so much for your feedback!We are extremely glad to read that your stay with us was amazing :) Your appreciation for our staff is priceless and they will be thrilled to receive your praises.We look forward to welcoming you again soon.Warmest regards,

10/10 優異

Kylie

於 2023 年 5 月住了 2 晚
The Management Team 於 2023年6月23日的回應
Dear Kylie,Thank you very much for sharing your feedback. We are thrilled to know that you enjoyed a perfect stay with us and we can't wait to welcome you again very soon :)Warmest regards,

10/10 優異

Soulef

家人同遊
J'ai adoré
於 2023 年 4 月住了 2 晚
Public Relations Officer 於 2023年5月1日的回應
Chère Soulef,Nous vous remercions pour le feedback.Nous sommes ravis que vous ayez adoré votre séjour et nous espérons vous revoir dans un futur très proche!Meilleures salutations,

10/10 優異

AKANE

於 2023 年 4 月住了 2 晚
Public Relations Officer 於 2023年5月1日的回應
Dear Akane,Thank you for the feedback.We are excited to know that you enjoyed so much your stay with us :)We look forward to welcoming you again very soon.Warmest regards,

10/10 優異

BRUNO

於 2023 年 4 月住了 14 晚
Public Relations Officer 於 2023年5月1日的回應
Dear Bruno,Thank you for the feedback.We are thrilled to know that your stay with us was as exciting as hoped :)We look forward to welcoming you again soon.Warmest regards,

4/10 欠佳

Tarek

家人同遊
不滿:住宿狀況
Elevator was on n off all the time no responsibility about people to get to their room
Public Relations Officer 於 2023年4月29日的回應
Dear Tarek,Thank you for the feedback.We are so sorry to know that the technical issue with the elevator let you down. We hope that you still enjoyed other aspects of your stay with us and we look forward to welcoming you again soon for a much better holiday.Warmest regards,

2/10 很差

M

於 2023 年 4 月住了 1 晚
Public Relations Officer 於 2023年4月26日的回應
Dear Guest,Thank you for the feedback.We are truly sorry to know that you didn't enjoy your recent experience at our resort. We would have loved to receive more details about what went wrong so that we could further improve our services.We look forward to welcoming you again soon for a much better stay.Warmest regards,

10/10 優異

Violet

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service. Lovely staff 😍😎
於 2023 年 3 月住了 1 晚
Public Relations Officer 於 2023年4月3日的回應
Dear Violet,Thank you for the feedback.We are thrilled to know that you enjoyed a lovely vacation :)We look forward to seeing you again soon.Warmest regards,

8/10 不錯

Majed

於 2023 年 3 月住了 2 晚
Public Relations Officer 於 2023年4月3日的回應
Dear Majed,Thank you for the feedback.We are excited to know that you had a wonderful stay in our resort and we look forward to welcoming you again soon.Warmest regards,

10/10 優異

Hope

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great as always !! Always enjoy the stay!! Food is hit or miss better on the weekend. Overall, good
於 2023 年 3 月住了 2 晚
Public Relations Officer 於 2023年3月20日的回應
Dear Hope,Thank you so much for the feedback.We are absolutely thrilled for your lovely stay, once again :)We look forward to welcoming you again soon.Warmest regards,

8/10 不錯

harriche

於 2023 年 3 月住了 2 晚
Public Relations Officer 於 2023年3月20日的回應
Dear Guest,Thank you for the feedback.We are glad to know that you enjoyed your overall stay with us.We look forward to welcoming you again soon.Warmest regards,

10/10 優異

Hedi

於 2023 年 3 月住了 1 晚
Public Relations Officer 於 2023年4月3日的回應
Dear Hedi,Thank you for the feedback.We are very happy to know that you enjoyed a perfect stay with us and we look forward to welcoming you again soon.Warmest regards,

10/10 優異

Rachel

於 2023 年 3 月住了 2 晚
Public Relations Officer 於 2023年3月13日的回應
Dear Rachel,Thank you for the feedback.We are so happy to know that your stay with us was absolutely lovely.We look forward to welcoming you again soon.Warmest regards,

10/10 優異

Marie-Pascale

於 2023 年 3 月住了 1 晚
Public Relations Officer 於 2023年3月13日的回應
Chère Marie-pascale,Nous vous remercions pour le feedback.Nous sommes trop contents que vous ayez passé un merveilleux séjour!Au plaisir de vous accueillir très vite.Meilleures salutations,

10/10 優異

Amine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Satisfait , je recommande et je reviendrai !
Séjours au calme avec ma femme. La chambre était vraiment spacieuse. Satisfait du service , l'accueil .. tous était nickel. Merite bien les 4 étoiles
於 2023 年 3 月住了 3 晚
Public Relations Officer 於 2023年3月13日的回應
Cher Amine,Nous vous remercions pour le feedback.Nous sommes ravis que vous ayez passé un merveilleux séjour en amoureux et nous espérons vous accueillir de nouveau prochainement!Meilleures salutations,

8/10 不錯

Micheal

於 2023 年 2 月住了 4 晚
Public Relations Officer 於 2023年3月7日的回應
Dear Micheal,Thank you for the feedback.We hope you had a magical stay with us and we look forward to welcoming you again very soon.Warmest regards,

10/10 優異

Hope

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent check in and amenities are great! Everyone overall was great and will return on my next visit.
於 2023 年 2 月住了 2 晚
Public Relations Officer 於 2023年3月7日的回應
Dear Hope,Thank you for the feedback.We are really happy for your lovely stay with us and we can't wait to welcome you again soon.Warmest regards,

10/10 優異

Hope

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall the check in was great and as we have stayed at this property was excellent. The evening staff was very good and I will be honest that I forgot the name of the desk staff. This man personally recognized my husband was from this area and was very pleasant with us and professional. In the evening, the staff changes and there were extremely unprofessional and rude front desk male staff that was so rude that we tried to avoid him. They only gave one room key for 3 guests and inconvenience to to guests. The food wasn’t great a lot of seafood and not a lot for other options. The entertainment was good and amenities were a good value for the price. Overall, I would return again but not do all inclusive as the coffee machine was always broken and enough options for non alcoholic
於 2023 年 2 月住了 5 晚
Public Relations Officer 於 2023年3月7日的回應
Dear Hope,Thank you for the feedback.We are glad to know that you enjoyed the overall stay with us and you had some great times to remember.We apologize if a member of our staff didn't meet your expectations.We look forward to welcoming you again soon.Warmest regards,

10/10 優異

Amna

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2023 年 2 月住了 1 晚
Public Relations Officer 於 2023年2月27日的回應
Chère Amna,Nous vous remercions pour le feedback.Nous sommes ravis que vous ayez apprécié votre séjour dans notre hôtel et nous espérons vous accueillir de nouveau prochainement.Meilleures salutations,

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Public Relations Officer 於 2023年2月20日的回應
Dear Guest,Thank you for the feedback.We are thrilled to receive your rating, proof of a wonderful stay with us.We look forward to welcoming you again very soon.Warmest regards,

8/10 不錯

harriche

於 2023 年 1 月住了 2 晚
Public Relations Officer 於 2023年1月31日的回應
Cher Client, Nous vous remercions pour le feedback.Nous sommes ravis que vous ayez profité d'un très agréable séjour.Nous espérons vous revoir dans un futur très proche.Meilleures salutations,

8/10 不錯

harriche

於 2023 年 1 月住了 2 晚
Public Relations Officer 於 2023年1月31日的回應
Cher Client,Nous vous remercions pour le feedback.Nous sommes contents que vous ayez passé un très agréable séjour dans notre hôtel.Nous espérons vous accueillir de nouveau dans un futur proche.Meilleures salutations,

10/10 優異

mourad

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
c'était unebonne expérience , excellent hotel.
於 2022 年 12 月住了 1 晚
Public Relations Officer 於 2023年1月3日的回應
Cher Mourad,Nous vous remercions pour le feedback.Nous sommes trop contents d'apprendre que vous ayez passé un très beau séjour et nous espérons vous revoir prochainement.Meilleures salutations,

8/10 不錯

harriche

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
فندق رائع لكن بعض عماله وضيعون وغير محترفين
فندق رائع كل شيء جميل ما عدا سلوك بعض عمال المطعم الذين يقدمون خدمات تفضيلية للأوروبيين عكس العرب ونفس الشيء مع عمال البار الذين يبالغون في تفضيل الاوروبيين على التوانسة والجزاىريين يرج من القائمين على الفندق اتخاذ الاجراءات الردعية اللازمة لتاديب هؤلاء العمال وتعليمهم معنى الاحترافية في تقديم الخدمات للزبون بعيدا عن عرقه أو لونه او جنسه الشكر كل الشكر لعون الاستقبال في القمة ونفس الشيء لنادلة المطعم مريم
於 2022 年 12 月住了 3 晚
Public Relations Officer 於 2022年12月28日的回應
Dear Guest,Thank you for the feedback.First of all we are very happy to know that you enjoyed the overall stay with us :) As per the remark regarding certain members of our staff, we apologize and we assure you that our policy and philosophy are oriented toward the guest satisfaction regardless its origins. We are so sorry if you had the impression of a different treatment between our guests.We look forward to welcoming you again in the near future.Warmest regards,

10/10 優異

paul

於 2022 年 12 月住了 7 晚
Public Relations Officer 於 2022年12月16日的回應
Dear Paul,Thank you for the feedback.We are thrilled to know that you enjoyed a perfect stay with us and we look forward to welcoming you again very soon !Warmest regards,

8/10 不錯

Diana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sehr sauberes Hotel und sehr freundliches Personal!!
Public Relations Officer 於 2022年12月6日的回應
Dear Diana,Thank you very much for the feedback.We are thrilled to know that you had a brilliant stay with us :)We hope to welcome you again very soon.Warmest regards,

10/10 優異

younes

於 2022 年 11 月住了 2 晚
Public Relations Officer 於 2023年11月17日的回應
Cher Younes,Merci infiniment pour votre note parfaite de 10/10 ! Nous sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous accueillir à nouveau pour une expérience tout aussi exceptionnelle.Meilleures salutations,

10/10 優異

Kamel

於 2022 年 11 月住了 3 晚

10/10 優異

Davoud

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Public Relations Officer 於 2022年12月6日的回應
Dear Davoud,Thank you very much for reviewing us.We are so happy that you had a 5 star experience and we look forward to welcoming you again soon.Warmest regards,

10/10 優異

HASSEN

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 1 晚

8/10 不錯

nibel

於 2022 年 9 月住了 1 晚
Public Relations Officer 於 2022年10月17日的回應
Dear Nibel,Thank you for the feedback.We are glad you enjoyed your vacation in our resort and we hope you had lots of wonderful moments.We look forward to welcoming you again soon.Warmest regards,

8/10 不錯

Mourad

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All is good especially the meals. i just didnt like the AC but its passable
於 2022 年 9 月住了 9 晚
Public Relations Officer 於 2022年9月28日的回應
Dear Mourad,Thank you for the feedback.We are really glad to read that you enjoyed a lovely stay with us !We look forward to welcoming you again soon.Warmest regards,

2/10 很差

Lamia (Wolfsburg)

讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
於 2022 年 7 月住了 4 晚

8/10 不錯

gayla

讚好:整潔度、職員與服務、設施服務和住宿狀況
The room had lots of drawers and spotlessly clean. This hotel may not be highest quality but it is very clean and in an area that has access to transportation and lots of shops. Even the medina is walking distance. The grounds are extensive.
於 2022 年 5 月住了 2 晚
Public Relations Officer 於 2022年7月12日的回應
Dear Gayla, Thank you for the feedback. We are glad you enjoyed a lovely holiday with us ! We look forward to welcoming you again soon. Warmest regards,

10/10 優異

Abdelhamid

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚
Public Relations Officer 於 2022年7月12日的回應
Dear Abdelhamid, Thank you for the feedback. We are so happy to note that you fully enjoyed your stay in our resort ! We look forward to welcoming you again soon. Warmest regards,

10/10 優異

gayla

讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms were spotlessly clean. Lots of storage drawers and large closets
於 2022 年 5 月住了 1 晚
Public Relations Officer 於 2022年7月12日的回應
Dear Gayla, Thank you for the feedback. We are extremely glad to know that you had a wonderful holiday and you enjoyed our rooms :) We hope you will visit us again soon. Warmest regards,

10/10 優異

Akrem

於 2022 年 5 月住了 1 晚
Public Relations Officer 於 2022年5月9日的回應
Dear Akrem, Thank you for the feedback. We are so glad to know that you fully enjoyed your stay with us ! We look forward to welcoming you again soon. Warmest regards,

8/10 不錯

Bawan

家人同遊
讚好:整潔度、設施服務和住宿狀況
The beach was nice, Play area was OK, Animation was great. Food was OK , BUT The waitress were Tired . They put bread on most tables,with out anybody sitting on it. That means you can not sit on it. I was walking around with kids to find somewhere to sit in the restaurant. The Chefs were very nice and friendly.
於 2022 年 4 月住了 4 晚
Public Relations Officer 於 2022年5月3日的回應
Dear Bawan, Thank you for the feedback. We are glad you enjoyed so many things during your stay with us and you had a lovely time with your kids. There is always a table to sit and it is enough to ask the restaurant manager in case if you feel like there is no place :) We look forward to welcoming you again soon. Warmest regards,

8/10 不錯

Patrizia

於 2022 年 4 月住了 3 晚
Public Relations Officer 於 2022年5月3日的回應
Dear Patrizia, Thank you for the feedback. We are glad you enjoyed your time with us and we are confident that you will return in the near future. Warmest regards,

10/10 優異

Imran

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay all round.
Fantastic hotel, great activities for the kids and superb leisure facilities. The staff is lovely and the food is good.
於 2022 年 4 月住了 6 晚
Public Relations Officer 於 2022年5月3日的回應
Dear Imran, Thank you so much for the feedback. There is no greater pleasure than the positive testimonial of a happy guest :) We are very happy to know that you had a great time with us and we look forward to welcoming you again soon. Warmest regards,

2/10 很差

Bassem

於 2022 年 4 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務和客房舒適度
Great value, would stay again
Clean, friendly staff, great facilities. Slightly dated, and breakfast options limited, but very good value.
於 2022 年 4 月住了 1 晚
Public Relations Officer 於 2022年4月11日的回應
Dear Guest, Thank you so much for this great feedback. We are so happy to read that you enjoyed your stay with us and we can't wait to welcome you again soon ! Warmest regards,

10/10 優異

Mounir

讚好:職員與服務、設施服務和住宿狀況
Werde immer wieder hingehen
於 2022 年 3 月住了 3 晚
Public Relations Officer 於 2022年4月5日的回應
Dear Mounir, Thank you so much for the feedback. We are so happy that you had a wonderful stay in our resort and we look forward to welcoming you again and again :) Warmest regards,