「Transportation is a real problem given the hotel is pretty far away from the downtown. Check in was very inefficient and I had to wait for over 30 mins without being right instructed, staff just gave me a wrist band then asked me to sit and wait that’s it. And there’s unpleasant smelling from the water pipe of toilet. Overall the experience is not great.」
「There is no doubt that this is one of the better hotels in Sousse. However, having stayed in many hotels, I felt it fell short of what I would expect from a five star property, particularly one carrying the Marriott name.
The room service and overall customer service were disappointingly slow. On several occasions I had to ask multiple times before simple requests were completed, which took away from the overall experience.
The breakfast was average at best. It was convenient, but I would not...
「Very good location just near the busy area but it’a quite at night. They have a huge rooftop you can hang out there. The staff are friendly. Everything was good but the bath tub is a bit small. 」
「An all inclusive resort that provided breakfast/lunch/dinner and evening entertainment. It was right on the beach and the staff was very professional and attentive. A 20 minute walk to the Medina or about a 10-dinar taxi ride.」
「So much noise in most areas of the hotel such as heavy broken service doors used frequently by staff causing loud noise every minute, construction works and unscheduled maintenance using heavy machines that causing huge level of noise too.
The room phones are NOT working too so you can’t call the reception to report any noises or any emergency.
Moreover, the security staff at main road entrance and hotel gate are very rude and don’t treat residents with respect at all. Plus not allowing many...