"We stayed one night in the deluxe suite. The suite was lovely, very spacious but I noticed some things that let it down which I wouldn’t have expected from the Celtic Manor brand such as, stain on the sofa in the living room, marks on the paint work, two lamps were not working in the living room. The bed was nice but it wasn’t a super king, it was two beds together so there was an uncomfortable ridge down the middle. There was no complimentary water in the room, only chargeable! Also, no blinds in the suite which meant as the windows were floor length, anyone outside can see straight in!
The facilities were ok, the gym had the heating on in 30 degree heat which was ridiculous! The pool was very small with dirty grouting and the windows looked as though they hadn’t been cleaned in ages!
The breakfast selection was ok, but the sausages, bacon, potatoes were so dry I couldn’t eat them.
Overall, I think the property is slightly tired and needs some tlc… and I must say, I was astounded that were were charged for parking when it was in their property… all in all 6/10."
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