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"Off the bat, it’s an old hotel. The lobby gives it away even if the exterior doesn’t. There’s definitely an air of the Shining in the lobby, But they are remodeling. You can tell when you enter the room. I love the color they chose for the bathroom! I love butter yellow! And they use real tiles, not fiberglass stuff. The shower gave strong sprays so showers in the morning was a treat. I chose the lowest rate room so the room was in the smaller side, but the sheets were super crisp and the mattress was better than any I’ve slept on. The pillows are fluffy and firm. Housekeeping gave me new towels everyday and they remade my bed so I come back to crisp made bed. The lobby staffs were helpful too! The hotel is centrally located to restaurants and shops. I really enjoyed my stay here!"

"Quite clean "

"So enjoyed the staff. The facility and food superior."

"There was no breakfast but other than that it was a good stay."

"There is no local number to call the hotel directly, so this review is less about interaction with actual hotel staff and more about Wyndham staff. You can only connect with Wyndham staff for any questions about this hotel. I called twice and twice was told there was no shuttle from the ferry terminal or the airport for this hotel. After engaging an Uber from the ferry terminal, we pulled up to the hotel at the same time as the hotel's shuttle from the ferry. There are some maintenance issues with this hotel, the toilet in my room was not secured to the floor properly and wobbled quite a bit. A wrapped soap had been dropped in the toilet and left there. The towel/soap wrap left on the tub was damp, which made me wonder if it had been used for something or just put down too quickly before the tub was dry. The staff are trying, but it doesn't look like Wyndham is giving them much help."

"This is a very clean hotel and the staff is friendly. I stayed on the top floor and it was quiet and safe. It is also walkable to multiple shops and restaurants. "

"We love this historic hotel. It is always clean and tidy and the staff members are always so friendly and helpful. It's a great place to stay to be close to the harbor and downtown Sitka."

"If you are looking for “historical” this is your spot! Stairs are ridiculously steep. Carpet in rooms. No air. Staff is very friendly and accommodating. "

"This property is our go to location when visiting family in Juneau. The rooms are clean and conveniently located to Fred Meyer and Safeway and the airport. Just a short drive to downtown in one direction and to the Valley and Auke Bay in the other direction. We’ve never been concerned with safety and there is sufficient parking close to the entrance. "