Moosic Spike Hotels

"Shower wouldnt turn off, called front desk multiple times, multiple hangups by the staff, and was told a maintence man would be up. No one showed. After an hour of waiting they told us to come to the front desk. We packed up our stuff, drove to the front desk, where they didn't even apologize just took our key and reprogrammed it and said 212 (our new room, which ended up being right next to our old room - after packing up thr car to unpack it next door). To make things worse, they decided to fix the shower at 6:30am the following morning. Over 12 hours later (and the water was still running). Horrible experience. Plus we booked a smoking room with a scenic overlool of the city. There was no smoking room or a scenic city view!"

"Very clean and spacious room with an extremely comfortable bed and pillows, which made for a great night’s sleep. The staff were friendly and helpful, adding to the overall positive experience. The location is also very convenient, with many food options just a short 2-minute drive away. I also appreciated the free parking available inside the hotel. The only areas that could use some improvement are the room carpet, which seemed a bit old, and the shower area, which could benefit from some maintenance. The elevator also appeared dated, although it worked perfectly fine. Overall, it was still a comfortable and pleasant stay."

"Everything to the staff and people were amazing "

"Water pressure in shower was very weak. Room was dusty, alarm clock not changed to new time, could not get temperature below 73, toilet handle barely hanging on (very loose)."

"Dissapointed. Room was fine but needs some maintanance. Water for tea was brown. Ice had dirt in it. Breakfast area very small. Selection breakfast very poor. Won’t stay here again. "

"Pool was small and chilly, most adults got in and quickly out. The kids got used to it and stayed in. Our room was long and narrow with little space between the bed and wall (2 people couldn't pass). And the bathroom door was a slider with no lock on it. Poor privacy. But the closet was large, the kids could hang out in it. Quite odd room. "

"The pool was great along with the hot tub and sauna. The warm cookies at check-in were chocolate chip walnut oatmeal. The breakfast was delicious and I believe only $23 for two adults and our child had free buffet... Overall I paid a bit more for this hotel and it was more than worth it. Also has a great view of Wilkes-Barre on top of a hill, balcony room is a nice upgrade"

"The hotel is very clean and the rooms were in great condition. Staff was friendly and helpful."

"Great staff! Clean room!"