"The staff upgraded our room at our arrival, it was newly renovated without bathtub but shower only, the bath mixer control handle dropped out during bathing, the staff cannot fix the problem and change to an old worn room 3 levels below. The room was hot and noisy air conditioner, they want to change ..."
"The hotel was located in a remote, non touristy location and we were pleasantly surprised by the condition and facilities available in the hotel. The buffet breakfast had a good selection of dishes. We were not happy with the requirement of having to check in first before parking the car although ..."
"First room that was given to me had no tv, no hair dryer and no safe box, plus the room was small. After 2 hours of waiting, I was transferred to another room which was bigger and had all the missing amenities. External noise is easily heard within the room especially if you have a noisy neighbour, ..."
"I stayed 4 nights this time. For the first night, the air conditioning is malfunction so that the room temperature is cold (20.5 degree C) for the whole night even I set it to 26.0 degree C on the air conditioning control panel. The panel can show the setting value of 26.0 degree C but the setting ..."