Generally speaking, this property serves the function of having a place to stay within walking distance of the beach fine. It's dated in decor, but the location is great for food, beach access, and staying out of the crowds. When I arrived at the complex, there was no parking pass ready for me. This caused confusion at check-in which lasted well over half an hour because Mike did not answer when we attempted to contact him to verify that I was indeed supposed to be there. Not a huge deal and I chalk this up to my last-minute booking.
However, the much bigger issue is that the condo was not clean upon my arrival- there were handprints all over the glass table and door, cup rings left on the bar in the kitchen, wet towels in the dryer, and hair/ dirt on the bathroom sinks and in the shower. I was up until 2:30am cleaning the bottom floor of the condo unit. Clearly the cleaning crew was not on their game that day & Mike did express his displeasure that they had not done their job as expected. The next issue arose because Mike also did not communicate effectively between his maintenance person and I for a time when some routine maintenance could happen, therefore the maintenance man came in unscheduled. I had a dog with me and expensive computer equipment so this scenario was unacceptable as I had asked Mike in advance to tell me a time frame when the worker would be stopping by in order for me to make arrangements for my dog, etc. Additionally, I did not have enough toilet paper, paper towels, etc. to last the week I was there. I have never booked a place to stay for just a week where I didn't have enough of those types of items to last through my stay.
It has been 14 days since I left the condo and Mike has failed to compensate/ reimburse me anything for my troubles. We have spoken several times about the issues and upon our final conversation he hung up on me without agreeing to a resolution of any sort. I do feel as though I stayed during a "perfect storm" of issues, however several of them could have been prevented by Mike verifying information in advance. The property management of this condo is subpar and Mike does not understand where his responsibilities lie to those who stay at his place. This stay was much too expensive for me to have encountered the issues I did and to not have been reimbursed anything at all for the troubles.
