外观

关于丽笙佛罗里达州圣彼德斯堡清水市乡村套房酒店的点评

3 out of 5

点评

7.4

还可以

10 分 - 超赞。344 条好评,共有 1000 条点评" "
8 分 - 还可以。287 条好评,共有 1000 条点评" "
6 分 - 一般。149 条好评,共有 1000 条点评" "
4 分 - 很差。92 条好评,共有 1000 条点评" "
2 分 - 糟糕。128 条好评,共有 1000 条点评" "

7.6/10

清洁度

7.8/10

员工和服务

7.0/10

服务设施

7.4/10

住宿条件和设施

7.4/10

环保

点评

6/10 一般

laura

与配偶出行
满意:员工和服务
The breakfast was very poor. Bacon was so burned it was unrecognizable, gravy watered down with no taste. Milk tasted like it was powered milk. Hotel is in poor location, no dining within walking distance.
2024 年 4 月入住 4 晚
Kunj P 于 2024年05月21日 的回复
We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance if you are in the area again.

10/10 超赞

Merri Lyn Sachico

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Keep up the good work!
2024 年 5 月入住 1 晚
Kunj P 于 2024年05月14日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 超赞

Marisol

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the location and cleaning of the hotel. I didnt like that room smell humid at arrival.
2024 年 5 月入住 2 晚
Kunj P 于 2024年05月8日 的回复
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Radisson standards.

4/10 很差

Oscar

与家人及幼儿出行
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Everything was fine till my second night when I was ready to sleep and I found a cockroach under my pillow, they changed my room but I couldn’t sleep because I was afraid to find another one.
2024 年 5 月入住 2 晚
Kunj P 于 2024年05月7日 的回复
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Radisson standards

8/10 还可以

PETE,Coral Springs

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Paint in room peeling, due to mildew.. needs immediate attention.
2024 年 5 月入住 1 晚
Kunj P 于 2024年05月7日 的回复
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Radisson standards.

10/10 超赞

Anita

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Kunj P 于 2024年05月7日 的回复
Thank you for your feedback and for taking the time to write about your experience.

2/10 糟糕

Donald

与配偶出行
满意:清洁度
不满意:住宿条件和设施,员工和服务
We rented a room with the jetted tub and the jets didn't work. The weekend was supposed to be a romantic get away for us and it was disappointing. We went and spoke with front desk and he offered no help and wasn't even apologetic that we spent money expecting what we paid for. We own 3 businesses and I would have never expected a customer to be out money due to our oversight. I get it that it happens but it certainly wasn't our fault. So be Leary when you go to rent the jetted tub room and only a few are left and you are arriving late evening.
2024 年 5 月入住 1 晚
Kunj P 于 2024年05月7日 的回复
Thank you for taking the time to write your review. The Country Inn & Suites St. Petersburg - Clearwater, FL and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

6/10 一般

Adam Troy

满意:员工和服务,清洁度
Staff was super friendly and nice. I rented the jetted tub room and that was one of my main reasons for choosing this property. However the jets were weak. And the bed was really hard. I would give a higher rating if the beds were at least bearable.
Kunj P 于 2024年05月7日 的回复
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Radisson standards.

2/10 糟糕

Thomas

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was only cleaned twice during our 12 day stay...even after we notified Abergn at the desk about this problem...also, the room was very dated, old, and tired, with insufficient amenities. For example, there was no mirror and surface where makeup and hair could be done...the fridge had a broken freezer with no door and 2 inches of frost all over it...the alarm clock always rang at 6 a.m. no matter what time we set it for. Our room had a connecting door to the room next door and we could hear their television through the door. The bed pillows were decrepit...as were the duvets ...not sure if or when they were ever washed...the bathroom was right out of the 1950's...no counter space for toiletries...we ran out of soap, clean towels, kleenex, and toilet paper and had to request these items since there was no cleaning schedule that was followed...even when the 2 room cleanings occurred it seemed as if the sheets weren't changed...they just made the bed...the pool was clean, but most of the only 8 chairs around it were broken...the one table was covered with cigarette burns...the breakfast was passable, although the staff told us that it used to be much better...actually Burger King serves better food...the carpeting in the room was probably the original, judging by the feel of it, and most likely not cleaned very often, if ever...not sure why we were put in a handicapped accessible room...we're not handicapped and didn't request this.
2024 年 4 月入住 12 晚
Kunj P 于 2024年05月7日 的回复
Thank you for taking the time to write your review. The Country Inn & Suites St. Petersburg - Clearwater, FL and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

6/10 一般

Jamie

2024 年 4 月入住 1 晚
Kunj P 于 2024年05月20日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 超赞

Mayra E

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay
2024 年 4 月入住 1 晚
Kunj P 于 2024年05月7日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

2/10 糟糕

Jonathan,hartsdale

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
BED BUGS! Our room had beg bugs that bit my family and caused sores that became infected for which we had to seek medical treatment including antibiotics and procedures to treat the infections. The staff transferred us to another room and when we asked for a refund they have been giving us the run around saying a manager has to do but the manager is always unavailable. Contacted Expedia for assistance and so far they have not been willing to provide a refund either. Do not stay at this hotel that had bed bugs when we were there and thinks that it is ok to give you the run around after when you are asking for compensation.
2024 年 3 月入住 7 晚
Kunj P 于 2024年05月7日 的回复
Thank you for taking the time to write your review. The Country Inn & Suites St. Petersburg - Clearwater, FL and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

8/10 还可以

Robin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Location
2024 年 4 月入住 2 晚
Kunj P 于 2024年04月25日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

6/10 一般

Leticia,Greensboro

2024 年 3 月入住 2 晚
Kunj P 于 2024年04月25日 的回复
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay.

4/10 很差

Samantha

2024 年 4 月入住 1 晚
Kunj P 于 2024年04月25日 的回复
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay.

8/10 还可以

Wendy

2024 年 4 月入住 1 晚
Kunj P 于 2024年05月14日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

6/10 一般

NATHAN

满意:员工和服务
不满意:住宿条件和设施
Okay
2024 年 4 月入住 1 晚
Kunj P 于 2024年04月16日 的回复
Thank you for your feedback !!

10/10 超赞

eric

2024 年 4 月入住 2 晚
Kunj P 于 2024年05月7日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

8/10 还可以

William

满意:住宿条件和设施,员工和服务
Elevator!
2024 年 4 月入住 1 晚
Kunj P 于 2024年04月16日 的回复
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

4/10 很差

katherine

与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
we left a note not to be disturbed. someone was evidently in our room when we returned as toilet had been used and was very dirty. I talked to front desk and manager was unavailable.
2024 年 3 月入住 4 晚
Kunj P 于 2024年04月16日 的回复
Thank you for taking the time to write your review. The Country Inn & Suites St. Petersburg - Clearwater, FL and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

8/10 还可以

Terris

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My kids loved it and the options that were close! Only issue we had was our room door worked when it wanted to.
2024 年 3 月入住 2 晚
Kunj P 于 2024年03月28日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

8/10 还可以

Darek

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast buffet should be better. For the price we paying hotel should supply a bottle of water every day.
2024 年 3 月入住 4 晚
Kunj P 于 2024年03月28日 的回复
We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance if you are in the area again.

8/10 还可以

Sonia

满意:员工和服务,清洁度
2024 年 3 月入住 2 晚
Kunj P 于 2024年03月28日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 超赞

Jack

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The whole place was clean, staff was very friendly, the complimentary breakfast was delicious. Room was the perfect size for the family. Our daughter enjoyed the pool. We'll definitely stay here again!
2024 年 3 月入住 3 晚
Kunj P 于 2024年03月25日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

2/10 糟糕

Morgan

2024 年 3 月入住 1 晚
Kunj P 于 2024年04月16日 的回复
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

2/10 糟糕

Katy

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dirty unsafe and unresponsive
Kunj P 于 2024年03月22日 的回复
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Radisson standards.

2/10 糟糕

Brian

不满意:清洁度、员工和服务、住宿条件和设施
Terrible
2024 年 3 月入住 1 晚
Kunj P 于 2024年03月19日 的回复
Thank you for taking the time to write your review. The Country Inn & Suites St. Petersburg - Clearwater, FL and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

6/10 一般

Mary Ellen

I was a bit disappointed with the musty smell in my room.
2024 年 3 月入住 1 晚
Kunj P 于 2024年03月18日 的回复
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Radisson standards.

10/10 超赞

Madison

2024 年 3 月入住 5 晚
Kunj P 于 2024年04月16日 的回复
Thank you for rating us five out of five !!

10/10 超赞

Gloria

与家人出行
满意:员工和服务,清洁度
Service is great, hotel is a little outdated so I believe is kind of pricey. It seems to me that for an average hotel $331 per night is too much.
2024 年 3 月入住 2 晚
Kunj P 于 2024年03月12日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

6/10 一般

Lisa

与配偶出行
满意:服务设施,清洁度
不满意:住宿条件和设施
Air conditioning did not work well. Washer did not work, had to restart our load in another machine.
2024 年 3 月入住 3 晚
Kunj P 于 2024年03月6日 的回复
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Radisson standards.

6/10 一般

Barbie

满意:清洁度
2024 年 2 月入住 1 晚
Kunj P 于 2024年03月6日 的回复
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay.

2/10 糟糕

Dana

商务旅客
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The reviews are too kind for this property. I checked in but the hotel smelled extremely smoky as soon as you walked in and the rooms smelled horribly of mildew. I felt sick within 30 minutes of being there. Rich was kind and helped with my request to change rooms, however the additional room he had also smelled and the bathtub faucet was leaking. His solution to my problem was that he could spray “smoke out” in my room. You can tell this was a run down hotel that got a “facelift” with a fresh coat of paint and updated bathrooms. It was not very clean and was extremely stinky. He could not offer me a refund and it was so bad that I left anyway. I only stayed for about 30-45 mins. I stopped at a gas station to grab a water on the way to find another hotel and when I got back in the car it smelled terribly of smoke and mildew from just that short amount of time. I had to shower and put my clothes in plastic bag to get rid of smell. I picked this hotel as it was close to my conference and was just for one night. I do not recommend. Find another place!
2024 年 3 月入住 1 晚
Kunj P 于 2024年03月4日 的回复
Thank you for taking the time to write your review. The Country Inn & Suites St. Petersburg - Clearwater, FL and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

10/10 超赞

Thomas,Blanchard

2024 年 2 月入住 1 晚
Kunj P 于 2024年03月21日 的回复
We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 超赞

Joe

与配偶出行
Large clean room. Very quiet.
2024 年 2 月入住 2 晚
Kunj P 于 2024年02月27日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

8/10 还可以

Jason

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Kunj P 于 2024年02月27日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

8/10 还可以

Carla

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was convenient for visiting Tropicana Field. Friendly staff. Quick check-in and check-out process. Rooms could use some updating. Due to the carpet in the rooms there is a musty smell. Otherwise clean. Close to plenty of chain dining options, movie theater, and shopping.
2024 年 2 月入住 1 晚
Kunj P 于 2024年02月26日 的回复
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

6/10 一般

Yohaira

商务旅客
满意:服务设施,员工和服务
De la habitación se escuchaba la lavadora en la noche del área de limpieza. Escuchaba todo tipo de ruido según caminaban movían muebles entre otras cosas en la madrugada. La puerta tenía que activar la llave cada rato porque no habría. El aire hace mucho ruido
Kunj P 于 2024年02月26日 的回复
Thank you for taking the time to write your review. The Country Inn & Suites St. Petersburg - Clearwater, FL and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

10/10 超赞

Elise

满意:清洁度、员工和服务、住宿条件和设施
Jj
2024 年 2 月入住 1 晚
Kunj P 于 2024年02月26日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay 2/18 to 2/21 from MN
Good service @front desk. Clean room and our room got clean daily. Definitely would love to come again 😊
2024 年 2 月入住 3 晚
Kunj P 于 2024年02月22日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 超赞

Kevin

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Kunj P 于 2024年02月20日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

8/10 还可以

Tom

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 3 晚
Kunj P 于 2024年02月19日 的回复
Thank you for rating us eight out of ten !!

10/10 超赞

Janice

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 3 晚
Kunj P 于 2024年02月14日 的回复
Thank you for rating us ten out of ten !!

10/10 超赞

Jon

2024 年 2 月入住 1 晚
Kunj P 于 2024年03月21日 的回复
We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 超赞

Mandy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our check in was smooth and quick and the room was clean and great for our need.
2024 年 2 月入住 1 晚
Kunj P 于 2024年02月12日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 超赞

Aurea

满意:清洁度、员工和服务、住宿条件和设施
The staff was very nice and very helpful
2024 年 2 月入住 1 晚
Kunj P 于 2024年02月12日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 超赞

Arnita

与配偶出行
满意:住宿条件和设施
I came for rest and relaxation….
2024 年 2 月入住 1 晚
Kunj P 于 2024年02月12日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

8/10 还可以

Alexandre

与家人出行
满意:员工和服务
Quarto razoável, café da manhã simples e com poucas opções e ótimo atendimento na recepção.
2024 年 1 月入住 5 晚
Kunj P 于 2024年02月12日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

4/10 很差

Clint

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Never Again
The1st room that I was assigned was dirty with hair all over the floor and shower so after being on hold for 20 minutes with the front desk they asked me to come get the key for a different room. The 2nd room that I was sent to was actually already booked to someone else so I had to go back to the front desk to get a 3rd room key. The lady at the front desk made zero effort to apologize or offer any compensation. After about 15 more minutes of standing in the lobby with ALL my stuff, I was given a 3rd room key to "TRY'. It finally worked... The morning of check out, I went to the elevator to leave and it was "OUT OF ORDER"... As several elderly people were leaving at the same time, I felt it necessary to help them with their luggage being that it had to be carried down 3 flights of stairs... OVERALL---- I will NEVER book with this location again!
2024 年 2 月入住 1 晚
Kunj P 于 2024年02月8日 的回复
Thank you for taking the time to write your review. The Country Inn & Suites St. Petersburg - Clearwater, FL and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

10/10 超赞

Pauline

满意:清洁度、员工和服务、服务设施、住宿条件和设施
My spouse and I celebrated our 14th wedding anniversary and it was Awesome. The breakfast was good. Thank you to all. It was a great experience. Continued success.
2024 年 1 月入住 1 晚
Kunj P 于 2024年02月5日 的回复
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.