2/10 糟糕
Gloria
与家人及幼儿出行
2025 年 10 月 27 日
不满意：清洁度、服务设施、住宿条件和设施
I was informed to park in space 508 when I arrived to the parking lot, the space was taken because it was rented out
during the seafood event. I could not reach anyone to inform me where I could park without parking in someone else’s parking spot or getting towed. The after hours number given went to voicemail which I did leave a message and not one person called back. The Customer service support is unavailable, unresponsive and offered no assistance.
Your advertisement of the unit is misleading. The bathroom shower doesn’t not work properly with little to no hot water to bathe properly. The kitchen lighting fixtures are broken or missing. The ceiling fan is dirty with dust, the vents are also dirty and dusty. The unit when you enter smells very musty upon entering
The living room dinning table chairs are all dirty the seating cushion lining is worn you could feel the springs in the seat when seated. The couch is also the same. Pillows are stained and dirty
Bedroom furniture is full of dust on the bottom of the dressers. The bedroom furniture is full of dust on the back of the headboard when you move the pillows. I found a dirty blue rag under the sham pillow when moved. The bed mattress is also worn, you could feel the springs and it is sunken in on the left side.
The beach view is on the side of the building not the back. Access to the beach gate was challenging terrible experience
Gloria
2025 年 10 月入住 2 晚