Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Real Escapes Properties receives high marks from me as the staff is very friendly, responds quickly to issues and business is conducted professionally. And I am always grateful to people who are willing to rent their property to pet owners. Previous reviewers of Discreet Retreat have given it great reviews. My comments are made after staying for 3 months and are not so rosy. But before I go there, let me say that I loved the large glass windows and deck facing the pond with birds, turtles, fish and yes, even an alligator! The morning sun streaming into the living room was always a welcome sight. The appliances are quite new and function well. The flatware supply was low for a unit suitable for 8, but a call to Real Escapes resulted in a the prompt delivery of a new set. The king bed in the upstairs master was very comfortable and linens were plentiful. I was happy to find the neighborhood very quiet with lots of friendly folk. The kitchen is small, but comfortable for one cook. The HVAC was serviced twice before the air conditioning worked. I changed the filter once a month as instructed. And I fixed the toilet flush lever in the downstairs bathroom. There are other things I would add to the maintenance list. The kitchen cabinet doors on one of the Lazy Susans need adjusting. The pest control needs renewal (I found one cockroach a week). Some ceilings are water stained. The skylights in one of the upstairs bedrooms are leaking resulting in sheetrock damage. The roof needs to be replaced. The gutters need to be cleaned/replaced. After rain, water pools on the floor in the living room. The deck furniture included six, high stools with mildewed cushions and a counter-height narrow bar. A nice, comfortable chair or two would be nice. I'm leaving the one I bought with a matching table. The swimming pool across the parking lot is not available without a Club membership. I would drop the words "newly renovated" when listing the unit.