Hilton Hotels Star hotels

"The walls are quit thin. One can hear people talk in the next room and people walk upstairs"

"The heater did not work and it got cold. When I turned the heater on the AC came on. The bed was so hard that I had a backache and cramps all night. When I went to get in the shower the bottom of it was so disgusting. I couldn't even get in. I had to clean it. The toilet did not flush but maybe once and the faucet in the bathroom sink sprayed everywhere and leaked all over the place. It was terrible and I feel like I shouldn't have to pay for it"

"The property shows signs of severe wear, hou could tell at.one time it was at.least a four.star hotel but due to lack of care it has severely declined, hallway carpets.are bubbled and taped in most areas, they evidently have a wash cloth shortage so advised to bring your own, the night manager went to a closed room and got.one for me,the A/C doesn't work was told there was a boiler issue, my room was clean, the cleaning staff does an excellent job and I gelt.the beds were very comfortable for me, I went and bought a small fan because I stayed a full week as I am an out of town worker, price would be fair if booked.through expedia if.the A/C worked, breakfast was hit or miss they say it.starts at 6:00am I went a couple times and they weren't open, last.time I went the sausage patties weren't cooked good thing they had bagels and cream cheese"

"Great staff the restaurant is terrific. "

"This place is awesome and I would stay there every time I’m in Boise!"

"Changed rooms due to a/c broken. Went smoothly. Neither room had comfortable beds/pillows. Very surprised. Stayed at Hampton Inn for years and that was always the decision factor. Mattresses seemed "broken down" and not at all comfortable. Son staying in another room felt the same way. Very disappointed in that. Front desk staff ok. Maintenance person(a/c) excellent..even offered to move my stuff. Breakfast ok. Will be re- thinking future stays."

"Clean room, nicely provisioned and equipped with furnishings and layout. The shower was very nice also. I like that the hotel is pet friendly and the staff were kind and personable. I received a very good restaurant recommendation from JP. "

"Staff was very helpful and the property and room were gorgeous! Best hotel in Boise!"

"Very nice room and staff"