路易斯维尔斯通菲尔德广场购物中心附近酒店

“I want to start this off by saying the hotel was very nice, breakfast was great and the staff were very kind. We picked this hotel because it looked to be in a nice area with a lot of things to do and it looked safe. Our vehicle and multiple others were broken into while staying and the hotel does not have surveillance cameras on the parking lot. What happened to our car was not the hotel’s fault and they were very helpful, but the lack of security was concerning. ”

“The room was clean, neat and quiet. ”

“This hotel has excellent hardware facilities and a good overall stay experience, but one of the male front desk staff members had a very poor attitude, even telling guests to shut up!”

“There were dark hairs in the shower and on the bed spread- which was gross. The 3rd floor stunk like BO. We’ve stayed there before. Seems they need to do a hair check on bedding and showers. ”

“Clean ”

“Insufficient bath towels and wash cloths”

“舒適”

“rooms were clean and nicely set up. The staff was friendly and helpful”

“It was great! ”

“Only complaint was that the bed is hard...”

“Staff was very courteous, specifically the GM Abraham. There was a mix up with our assigned room so he upgraded us straight to the presidential suite!”

“Scheduled a 4-day stay, had a family emergency the first night and they wouldn't refund me for 3 nights! Not even one refund. Terrible customer service. Couldn't get the manager on the phone for 3 days. Showers are terrible. ”

“pool wasnt very warm, hotel smelled of smoke and perfume to cover it up, room was not clean when checked in. pull out couch mattress was flat as a pancake.”

“For the most part, the room is decent. It's like a small studio apartment with a full fridge, microwave and stove top. The only thing that annoyed me was the noise coming from the room next to mine and especially the room above me. I don't know if they have kids running around or what, but I constantly been hearing thumbing noises above my room most of the time. ”

“good”