Heidesee Strand2 Hotels

"I loved the refillable water, especially the tap for sparkling water The breakfast is a bit overpriced for what it is but the staff kindly let me get some milk for my toddler and an Uber Eats delivery of a Subway meal cost less The room is lovely, neutral view with a little bit of the train station visible which the toddler loved Wifi is great, fast and available Shower was also great The receptionists are lovely too, with just 1 exception"

"good airport hotel"

"Clean room staff helpful centre of Berlin !"

"The best part about the hotel is the convenience of the location (and the great view). As a solo traveler, the size of the room was fine, and I didn’t mind that only a curtain separated the shower from the rest of the room. However, what I did mind was the size of the pillows - half the width of a regular pillow and so soft they essentially collapsed as soon as your head touched hit them. The water pressure is also awful - the tap in my bathroom produced only boiling water and the temperature for the shower was either scalding or freezing. The worst part about the hotel is the fact that guests can do seemingly whatever they like, with no repercussions. I stayed here for 3 nights and every night was kept awake for hours on end by doors slamming, people shouting in the corridors, and rave-like music being blasted from my neighbours above. I don’t think I slept more than 4 hours. Only on one occasion did security come to tell people to be quiet (and that was at 6am - far too late to make a difference). I’m extremely disappointed and will not be returning. This hotel looks good, but unfortunately looks can be very deceiving."

"I stayed for two weeks and overall had a very positive experience. The staff is extremely friendly, check in and check out were smooth, and the pricing is reasonable. The location is convenient, close to bus lines, with taxis always available and Uber typically just two to three minutes away. The buffet breakfast is excellent, with a wide variety of meats, vegetables, fruits, cereals, and juices. There is also a convenient self service store on site where you can buy snacks, beverages, and essentials such as phone chargers. It is simple and efficient, just scan, pay, and go. The only downside was the WiFi. Be aware that your room location will directly affect your connectivity. During my 13 day stay, I was only able to connect to the hotel WiFi from my room about 2 percent of the time. The remaining 98 percent of the time I had to rely on my phone’s cellular data. In contrast, the connection in the lobby was stable and fast. I mentioned it to the staff and hope management improves coverage with proper signal extenders. If you rely on internet for work, having a backup option such as an eSIM is strongly recommended, as it was essential for me during my stay."

"Clean room, nice bed. Welcoming reception. They had some problems with the computer system on our arrival day, and the bar staff who were temporary staff were absolutely useless, but once the normal staff had taken over it was great."

"Amenities many closed without notice. Appreciate the small print says they can but significantly dents your experience if the food choice is limited. The lack of shop opening was painful "

"Comfortable, friendly, excellent location "

"Exceptional room, immaculate, clean, great facilities. Near a Kaufland which is always a bonus in Deutschland 11/10 and I’m a tight complaining Yorkshireman. "