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The Grosvenor Hotel

4.0 star property
Stratford-upon-Avon's city centre gem welcomes travelers with daily manager's receptions and historic charm in the heart of Shakespeare country

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The Grosvenor Hotel, in Stratford-upon-Avon City Centre, offers daily manager's receptions and multilingual staff. Guests enjoy in-room WiFi, a bar, restaurant, and wedding services. Travelers consistently highlight its prime location.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Economy Double Room

Desk, free WiFi, bed sheets

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, free WiFi, bed sheets

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Double Room

Desk, free WiFi, bed sheets

Premium Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Desk, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Desk, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Desk, free WiFi, bed sheets

Junior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Desk, free WiFi, bed sheets

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Desk, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Desk, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Stratford-upon-Avon City Centre, a neighbourhood in Stratford-upon-Avon, is home to The Grosvenor Hotel. Newbold Comyn Country Park and Burton Dassett Country Park reflect the area's natural beauty and area attractions include Stratford-upon-Avon Leisure Centre and Bancroft Gardens. Avon Bank Gardens and Stratford Butterfly Farm are also worth visiting. Visit our Stratford-upon-Avon travel guide
Map
12-14 Warwick Rd, Stratford-upon-Avon, England, CV37 6YT

What's nearby

  • Birmingham featuring a small town or village
    Shakespeare's Birthplace
    4 min walk - 0.4 km
  • Birmingham showing a park and flowers
    Royal Shakespeare Theatre
    8 min walk - 0.7 km
  • Marco butterfly
    Stratford Butterfly Farm
    9 min walk - 0.8 km
  • Shakespeare Houses
    2 min walk - 0.2 km
  • Swan Theatre
    8 min walk - 0.7 km

Getting around

  • Stratford-Upon-Avon Station
    14 min walk
  • Coventry (CVT)
    24 min drive

Restaurants

  • Carluccio's
    4 min walk
  • McDonald's
    4 min walk
  • Boston Tea Party
    8 min walk
  • Barge & Quarterdeck
    4 min walk
  • The One Elm
    7 min walk

About this property

The Grosvenor Hotel

Upscale hotel located in Stratford-upon-Avon City Centre
At The Grosvenor Hotel, you can look forward to a free daily manager's reception, a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), wedding services and luggage storage
  • Multilingual staff, smoke-free property and a 24-hour front desk
  • Coffee/tea in reception
Room features
All 76 rooms include comforts such as free WiFi and desk chairs.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths or showers and hairdryers
  • 32-inch flat-screen TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 9 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 30 August 2022 to 31 August 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Self-parking fee: GBP 9.00 per night
  • Pet fee: GBP 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Villare Hotel
The Grosvenor Hotel Hotel
The Grosvenor Hotel Stratford-upon-Avon
The Grosvenor Hotel Hotel Stratford-upon-Avon

Frequently asked questions

Is The Grosvenor Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of GBP 25.00 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Grosvenor Hotel?

Self-parking is available for GBP 9.00 per night. Limited spots are available.

What time is check-in at The Grosvenor Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Grosvenor Hotel?

Checkout is at 11:00 AM.

Where is The Grosvenor Hotel located?

Located in Stratford-upon-Avon City Centre, this hotel is steps away from Parish Church of St. Gregory the Great and Shakespeare Houses. Bancroft Gardens and Stratford-upon-Avon Leisure Centre are also within 5 minutes. Stratford-Upon-Avon Station is 14 minutes by foot.

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Reviews

The Grosvenor Hotel Reviews

7.6

Good

8.4

Cleanliness

5.6

Amenities

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 17 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 6 out of 50 reviews

Reviews

Verified

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, extremely comfortable, tasty breakfast and helpful reception staff ,especially Tasha
Stayed 1 night in Jun 2022
Verified

8/10 Good

Millena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was excellent

Very good hotel, room was excellent. Great location.
Stayed 1 night in Jun 2022
Verified

8/10 Good

ANNA

Liked: Cleanliness, property conditions & facilities, room comfort

Very good trip

Overall it was a lovely experience . Staff was ok and bar service was really good . Beautiful place very family friendly . Only issue is the parking which I had to pay for extra while on their website it is not highlighted there.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night solo trip

Room & bathroom clean. Check in took about 10 minutes, apart fron that service was good. Ideal location for walking in to centre.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Value of money

Very walkable to the town center, but is in a relatively quite location. Room was large for solo traveler, room was clean but there was moulds on the bedsheet which was very disappointing. Breakfast was ok
Stayed 1 night in Jul 2022
Verified

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did make a mistake in putting our 2 kids on the booking of a family room, but man on reception was very accommodating to us and solved our issue v quickly, which we hugely appreciated
Stayed 1 night in Jun 2022
Verified

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities, room comfort

Good for a city centre stay at a reasonable price

Very quick stay at this hotel as we were visiting the theatre. Beds big and comfy, up to date tv kettle and mugs and shower gell /soap included Rooms nicely decorated and spacious for the money. Its an older hotel so has a few knocks and scratches. The ground floor recently renovated with smart decor chairs tables etc. We didn't eat so can't comment on food but believe that it was continental only. Great location for the town and reasonable prices.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable hotel

The Grosvenor is very clean and comfortable with a very friendly staff. The property seems to have been updated recently so the carpet, furniture, wallpaper and decor were all clean, bright and attractive. The only problem during our stay was that England was going through an unprecedented heat wave that day and the hotel was not really equipped for that so we had a very hot night in our room. Otherwise, the staff was overall very friendly and the accommodations were great!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glamorous Grosvenor with a Tash

The Grosvenor Hotel now is back to where they used to be whence the were Best Western. It has been tastefully refurbished with some nice touches. Natasha has returned to reception after a period of years and the Happy Hour is ,IMHO, set at a sensible time. Great location and even a six & a half hour wait for a 999 ambulance has not deterred me.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Nothing special about the hotel. The building is dated, strugfled to close windows. Biggest challenge is nonrampa for push chairs especially if you have room in the lower wing, you need to go up a flight of stairs and come down another flight to a different part of the building. The breakfast was nice.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
This is far from a four star hotel. More like an old care home. Corridors smell musty. Rooms need updating. Old thin towels are like sandpaper.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Rob

Liked: Cleanliness, property conditions & facilities, room comfort

Heat wave break

Onsite parking £9 cash! Weird. Rooms were very clean and comfortable. A fan was provided to assist with this heat wave and it worked ok, could have used a bigger one though. Happy hour was 9-11pm but there was never any bar staff to serve. True throughout the day too. Great location! Right on the edge of town and different from the usual cookie cutter hotel. This hotel had class and stood out. Good time overall and great breakfast!
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Bruce

Liked: Staff & service

Could be better, could be worse….

The hotel was ok, no more or no less than that. The pictures on the website were all of the newer bit of the hotel by the looks of it. Our room even said “old” on the invoice I signed. Bed ok, room had good furniture but too much of it so barely room to move. Window to a fire exit that kept banging in the wind. Shower screen might as well have been wire mesh as water leaked everywhere and flooded the bathroom which looked to have been happening for a while looking at the water staining / state of the silicone. It cost £70 for the night (excl parking), if I’d have paid much more I wouldn’t be happy. Reception staff friendly and welcoming.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

William

Liked: Cleanliness
Disliked: Staff & service, room comfort

Massive regret.

Rammed full limited car park spaces. Had to wait for a space. Unaware of £9 parking fee. Reception simply replied “well, it’s not our car park anymore”. Brilliant. Room was booked as “superior double” and was not remotely superior (not even a headboard LOL just pillows against the wall see pic) and was a twin. The room was boiling. The phone in room didn’t work so I walked back to reception to ask for a fan, “certainly, 10 mins it will be in your room”. I went out. The sole reason people stay here I’m guessing is location, but there’s a premier inn even closer with a pub and paid parking facing it. Gutted. 2 hours later I returned to pick up a jacket. No fan, “we haven’t got any”. The room must have been 35c without exaggeration, no aircon and one small window. I will never return. It’s basically a naff old b&b. For around 20 quid more I could have been down the road in a proper hotel.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Ellie

Disliked: Cleanliness, amenities, property conditions & facilities
Where do I start?! There is absolutely no way that this hotel is a 4 star, if it was up to me it would be a 2.. if that. The car park is tiny, when I arrived there was no spaces so had to park at another one near by. When I checked into my room it not only absolutely stank of sick but it looked NOTHING like that photos. I booked a premium double room and the bed didn’t even have a headboard. The bathroom was so dated (all photos show new modern bathrooms) the carpets and walls were stained as well. I couldn’t stay in the room for more than 5 minutes because of the smell of sick. I complained and got changed to another room which is supposed to be a “upgrade” the only difference was the fact that the bed had a headboard and the bathroom was more updated. That evening we went to find their restaurant which we found that they don’t have!! Even though on their amenities on Expedia it says they do. When I got to my room that night was the hottest room I have ever slept in. It had a tiny window that did nothing, I was sweating buckets all night had about 1 hours sleep. Called reception 5 times to ask for a fan and no one picked up. I stay in different hotels 5 nights a week and this is by far one of the worst experiences I’ve ever had. Will never be staying here again!! DO NOT RECOMMEND
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. They held our bags for us after we checked out. Breakfast was thorough and excellent. Bed was comfortable with plenty of pillows. Will stay again.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

Stratford central hotel

Bit disappointed with the condition of the hotel needs a bit of TLC ,shower wouldn’t work, noisy room on main road, cobwebs in window, loose fitting tap in bathroom, £9.00 per day car parking. No evening meal, breakfast OK.
Stayed 1 night in May 2022
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Room ok, not the rest.

Not too happy about having to pay for onsite parking, that was the start of it. The room was good but very very warm. Tried to turn the radiator off but that didn't work as rad was still hot. We travelled with a 1 year old child so didn't really want to trudge out in the rain for an evening meal but the hotel restaurant was closed so didn't have any choice. Came back for a drink but it was so expensive that we only had one and went back to the room.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Verified traveller

Comfortable bed very warm rooms and windows would not open very far. Had to turn off all radiators still very warm. Would have been nice to have hot breakfast available.
Stayed 2 nights in Jan 2022
Verified

2/10 Terrible

Zainab

.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Staff were friendly and helpful, room was clean, comfortable, plenty of tea and coffee. Would be happy to stay again.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Great location, just two minutes walk from the centre of town and all the bars, restaurants and shops that Stratford has to offer. Fast, efficient check-in, easy and plentiful parking, pleasant staff who provided great breakfast reccommendations (the hotel is continental only at present), clean comfy rooms, decent shower...all at a competitive price. The bar is open late too. It's staffed by the front desk but minimal wait time for service. If returning, would try this place again first. Thoroughly good value for money
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We had a lovely get together with friends. Staff were friendly and rooms were clean. Perfect!
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice size, modern and clean room. Hotel is well presented and well located as just a short walk to town centre. Radiator wasn't working in room so was given a plug in heater to use. Parking spots were all taken but parked in nearby leisure centre car park.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for Theatre trip

We received a friendly welcome. Onsite parking for 6.00. Short walk into town. Very close to the RSC. Comfortable bed
Stayed 1 night in Nov 2021