Jaipur District Surya Mandir Hotels

"Our stay at Taj Devi Ratn was spectacular. The room was very spacious and the staff very incredibly courteous and efficient. The available dining options were great and authentic. The only downside to the hotel is the distance from the Jaipur city center, but the area was very peaceful as a result."

"There were several major issues during our stay at this hotel. Food hygiene: Throughout our three-day stay, the breakfast area was overrun with flies. They were landing on food en mass and staying there, especially on the uncovered breads and pastries. After observing for nearly an hour, one staff member told another to “zap” the flies. No effort was made to replace or cover the contaminated food. This was extremely unhygienic and unappetizing. Food quality: We had dinner at the hotel on our first night. Compared to other places like the Taj and Oberoi, the food here was mediocre, especially considering the comparable price. I would strongly recommend exploring other dining options. Lack of flexibility and poor customer service: When our flights were cancelled due to the war, every other hotel we had booked in India — including Taj and Oberoi — offered refunds without issue. This hotel did not. They ignored our initial requests, then dragged out the process, wasting hours of our time. It became clear that they prioritized money over basic fairness or guest care. Because of this, we had to scramble to rebook flights so we wouldn’t lose the money spent on this reservation. I had assumed a smaller boutique hotel might be more understanding in difficult circumstances, but that was not the case here. Facilities: The swimming pool is extremely shallow — too shallow for our six-year-old to enjoy. Additionally, the pool area was full of mosquitos. Overall, I would stay away."

"I had a wonderful experience at Brij Castle. The staff was extremely nice, humble, and offered the best hospitality I have ever experienced. They made sure everything was comfortable and went above and beyond to make our stay pleasant. Special thanks to team who arranged the birthday surprise for us 💗 The hotel itself was very nice and well-maintained. The rooms and common areas were clean, neat, and hygienic, which added to the overall comfort. Highly recommended for anyone looking for a peaceful and welcoming stay!"

"Room was spacious and comfortable, staff was courteous and also gave us an early check in. Location was also near hawa Mahal and easily reachable."

"Property itself is gorgeous and unique. It's a quiet place within a chaotic city. "

"Food was very good. Great rooftop pool. Great staff. Hotel a bit dated. "

"The guests have not stayed at the property. When the guests reach over there, they realize the condition of property is pathetic. It was completely different from the pictures what you have on your website. So we did not check in the property. And we message you for the refund. So we want refund about that booking."

"Good "

"Unhygienic "