Birmingham Sutton Park Hotels

"Warm and friendly staff. Great rooms and a dog friendly delightful breakfast. "

"The room was freshly renovated. The beds were huge. I unfortunately had a sick relative in the hospital nearby. This was a very convenient location to stay. The staff doing late check in were great and they were and have been super compassionate and helpful during and after my stay. I would highly recommend for location and customer service. I would in particular mention the manager Paoula who was outstanding in the level of customer service she delivered when I had a difficult query."

"Very friendly staff , great breakfast , really enjoyable stay"

"Brilliant facilities "

"Room was very clean, Breakfast fresh and hot. Parking with a Night porter Will go again. "

"Clean room, helpful staff, perfect for one night "

"Busy hotel due to the golf on site but the staff were still attentive and polite. "

"Room was dirty and smelly. Front desk staff was okay but not very attentive. Water was super cold. I also got stuck outside in the middle of the night and could not get into the hotel. Was out in the cold and had to jump a fence at the back to get in. "

"Nice warm rooms rooms and free parking "

"Fast check inn and polite and helpful staff "

"We enjoyed the breakfast buffet and the spa amenities."

"Noisy as close to Station but staff friendly . Cheap rooms comfortable stay "

"Great breakfast included in the price"

"Secure parking, incredible friendly and welcoming staff, basic clean room, fantastic stay if needing to go to Birmingham centre"

"Great base for exploring Birmingham, convenient for public transport (although the bus does stop at midnight on Saturday!) Comfortable, if basic - the one recommendation I'd make to the owners is to get a curtain for the back door, as you do get woken up by the sun in the morning"

"Staff were borderline rude and didn’t make us feel welcome, considering we spent £750 for the night. It’s a nice hotel though. "

"Excellent "

"Everything at the place was awesome (although the swim up pool could have been a little warmer) . Butler service was first class as was the selection of free alcoholic drinks available in the room mini bar."

"Food was spot on .excellent. the rooms need decorating .beds are horific the matress was shocking caused back pain "