Stratford-upon-Avon Swan Theatre Hotels

"Great location. Friendly staff. Currently undergoing some renovations. Would stay again. Bedroom had a white noise click that was a bit annoying! Breakfast was average but quick service."

"Great location handy for attractions very clean hotel. Delicious food and good choice of beers ,reception and bar staff very friendly, good breakfast."

"The location is great - next to the river, canal and shops/eateries in the centre. We didn't eat at the hotel we stayed at and only used the bar one day of our three night stay. That day, we moved on as the beer cooler temporarily broke but planned to finish the night there, getting back about 2240 for a last drink. A male member of staff brusquely told us they were closed. I said we were staying and asked what time they were closing the following night so we could plan. They then told me they had closed early as it was not busy which I would understand for a pub in the middle of nowhere but not in the middle of Stratford where there are people moving from place to place. They sold us a drink to take to our room in the end but there were four of us (70th birthday - Mom, Dad, son and daughter in law across 2 rooms) and it would have been nice to know there is a variable closing time beforehand. Last negative was the housekeeping. The coffee etc top ups were bizarrely inconsistent but more importantly the area rhat housed them was dirty. There was a good amount of dried on old sugar welded to the holder and the spoons were properly rank with what looked like dried on powdered milk stuck to them from the off. Rank is definitely the word! Overall we had a nice stay though. The beds were comfy and blackout curtains a nice touch. Some of the staff were friendly and it is decent as a base bearing in mind there are lots of good places nearby to eat and drink."

"Lovely hotel with welcoming staff. Convenient location."

"Great one-night stay at the Queens Head Hotel. Excellent location and convenient parking behind the accommodation (£15 overnight). Staff were friendly and helpful, and the room was spacious—old but quaint"

"On arrival checking in was easy reception staff very helpful.We had a first floor room which was clean,shower over bath was not brilliant.The room had a fusty smell as though it had been smoked in or damp???? Dinner was very good really delicious and piping hot.Breakfast would have been brilliant if it had been piping hot but it was just warm! "

"The staff were extremely helpful and pleasant at all times. Our room was very spacious and clean. The first night we ate in the restaurant and were very surprised that a few items on the menu were not available. The food was however very good and fairly reasonably priced. However we decided to eat in the restaurant on the second night of our stay and the items not available on the first night had doubled. In particular on both nights there was no cheese. As we were a reasonable sized group it was extremely disappointing. The staff were very apologetic.The hotel needs to get their food purchasing sorted. The food available was on the whole good particularly on our first night. Breakfast was very good with plenty of choice.You had to pay for overnight parking but there were plenty of parking spaces. After driving 100 miles you don’t want to find you cannot find a parking space. Lots of hotels in Stratford seem to suffer with limited parking. The hotel is well situated and only a 10 minute walk at most from the centre of town"

"Had a lovely stay for one night at the Townhouse. No complaints at all, would definately stay again."

"The breakfasts were fine, not exceptional but aboce average. The staff were all really good and went out of their way to be helpful. The bar was well stocked and one barman in particular was very good. The room was well equipped and spotless, the bed was comfortable. "