「Unfortunately, this hotel was **nothing like the pictures or what we expected when booking**.
One of the main reasons we chose this hotel was specifically for the **hot tub**, only to arrive and find that it was out of order. That was extremely disappointing and something we would have liked to know before booking.
The room itself also left a lot to be desired. There were **patched areas on the walls that hadn't even been painted**, the blankets were extremely thin, the shower was dirty, and...
「Door locks didn't fully engage, TV remote didn't work. Hair and hairbrush from previous guest? found on floor. Sticky bug catcher under head of bed (seen when looking for an outlet).
Kind, respectful staff. Continental breakfast was well-stocked.」
「Staff was very friendly and helpful. The bathroom needed maintenance in the shower but not terrible. The desk staff was very polite and tried to help helpful. There was a family staying above us with lots of jumping going on at 10 pm. I complained twice to the front desk and they attempted to take care of the situation but it took until 11 and it caused a very short night for our traveling day.」