达克茂度假短租

“The overall experience was quite good, and the location is excellent. The staff were very friendly and welcoming. However, there is one area that needs improvement: cleanliness and attention to detail. In the room, I found footprints on the floor, hair stuck to the bathroom wall, and stains at the bottom of the toilet bowl. There were also tea stains on the cups and trays. Similarly, in the restaurant, the tea cups, trays, and spoons were not perfectly clean. I hope you can pay more attention……

“To begin, it took over an hour to check in. Granted, we came about 30 minutes before check-in so we understandably waited, but was confused when it was well after the stated check in time. However, we waited. We figured they were cleaning up the room. We were informed the front door was actually broken and it’d take about 15 more minutes to be checked-in. The lobby looks fantastic so we had high hopes the room that looked really nice on the pictures would match the aesthetic. It did not. The……

“Clean and nice”

“The room was not ready when we opened the door, had to call down to get it cleaned, the hallways and corridors are filthy, the one-bedroom suite is well set up, the cooktop was an induction cooktop but no induction cookware at all. Staff was good, BUT the day before we left at 10 a,m one of the staff members walked into our room without knocking, apparently he was in the wrong room, luckily for us, my wife and I were not being naked and intimate on the sofa again at that time. The pools were……

“太好了”