「As a foreigner with very little understanding of Japanese, I was pleasantly surprised by how helpful the staff were in communicating with us. The counter staff used voice to text translators to translate their Japanese to English. As we arrived directly from the airport, we were too early to check-in, but Tamura-san was very helpful in telling us about their day bath and buffet lunch package for us to spend the time. The onsen was very clean, and the accommodations were comfortable. Higu-san was...
"The Okura Hotel is conveniently located just a 3–4 minute walk from Bayside Station. The room is spacious enough to accommodate two adults and two children, and provides a very comfortable stay."