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"We had an exceptional stay at Kannawaen and would highly recommend it to anyone looking for a memorable ryokan experience. The highlight of our stay was the in-room open-air bath, which was both relaxing and beautifully designed. It was perfect for unwinding at any time of day. The public baths were equally impressive, with both indoor and outdoor options that were clean, serene, and thoughtfully maintained and the view from the outdoor public bath was awesome. One of the most unique experiences was the full body steam boxes which we hadn’t encountered anywhere else and thoroughly enjoyed. Dining was outstanding. One evening we had a kaiseki dinner featuring lobster and shabu shabu, and the next night we experienced a teppanyaki dinner with perfectly prepared steak and abalone. Both meals were delicious, high-quality, and beautifully presented. We also treated ourselves to head and body massages for an additional fee, and they were absolutely worth it. It was a professional, relaxing, and perfect complement to the overall onsen experience. The staff were attentive, friendly, and always ready to help, making the entire stay feel seamless and welcoming. The location is very convenient for visiting the Hells of Beppu, which are just a short distance away, and having free self-parking made it especially easy to explore the area by car. Overall, Kannawaen delivered a perfect blend of relaxation, unique experiences, and exceptional service. We would absolutely stay here again."

"Amanek INN is located next to the more upscale Amanek Yula-Re. Yula-Re is where the pool and onsen are located (shared with Amanek Inn.) Overall the facilities are nice and clean. Only downside was having to walk between buildings to access the onsen."

"Great rooftop pool and lovely onsen. Spacious family room with great amenities. "

"A super busy hotel with many tourists. Many with families. These families can be quite loud. Some groups have no manners. The staff does a great job, dispite having to work with rude tourists. The room was nice old school Japanese. Everything is pretty low in the room. Beds are firm, yet comfortable. The onsen area on the 13th floor is next level! Huge sauna, many baths and free treats when you are done. Steps from the JR station. I highly recommend this hotel. Just be prepared for it to be somewhat crowded. Also, no shoes allowed in entire hotel. You put them in lockers when you enter. I would definitely stay here again. "

"Breakfast - a choice of western buffet (with some local offerings) or a set meal at the restaurant within the hotel. Advice is to try the western breakfast once and just enjoy the set meal breakfast. It is simply fantastic, made from their own local produce and catch. Hotel's own indoor onsen can rival those of the public commercial ones (that has massage and recreation rooms). But the indoor onsen is free for hotel guests. Manga selection is of the model popular titles (even if in Japanese languages only). Of course, massage chairs require coin payments, not unlike the public commercial ones. These amenities are something to be enjoyed every evening after a long day of tour or activities (the indoor onsen closes at midnight! Awesome!). "

"It's a beautiful resort and the offer of public and private onsen was excellent. It's great for value. We had two meals and we were too full to finish everything. The staff are friendly and helpful. "

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"The room was very modern (toilets seat that opens and closes automatically) very clean. Location is far from downtown but the free shuttle to the station helps a lot Overall my stay was excellent "

"Room good great breakfast and great spa"