Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time at our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 超赞
Katherine
团体旅客
2024年05月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was very nice. Things were clean. The property felt safe and there were nice amenities. the staff was helpful. But one bartender did put a tip on our check and then let us tip in cash. That was a little shady but that was the only issue we had.
Katherine
2024 年 3 月入住 3 晚
Grand Hyatt Tampa Bay 于 2024年05月18日 的回复
Greetings,I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Gina,Lyndhurst
2024年05月13日
满意:清洁度、员工和服务、住宿条件和设施
Gina
2024 年 5 月入住 3 晚
Grand Hyatt Tampa Bay 于 2024年05月18日 的回复
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time at our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 超赞
Keyshonda
2024年05月13日
满意:清洁度、员工和服务、住宿条件和设施
Keyshonda
2024 年 5 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年05月18日 的回复
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Julia Elena
2024年05月10日
满意:清洁度、员工和服务、住宿条件和设施
great location near the airport and wonderful gulf views
Julia Elena
2024 年 5 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年05月12日 的回复
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Mark
与家人出行
2024年05月9日
满意:服务设施,清洁度
So clean great views great hospitality. Sam Phillips is a great bartender by pool !!
Mark
2024 年 5 月入住 4 晚
Grand Hyatt Tampa Bay 于 2024年05月12日 的回复
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
4/10 很差
Jason
与配偶出行
2024年05月5日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really hard to find especially at night. The parking was a giant pain in the ass because I had to figure out office and guest parking differences at night. Some of the signage was missing. The valet was staring at his phone at his podium. I would've used that had I known there was a podium. There was one concierge and she allowed the person to consume all of her time. She allowed some guy who walked up to interrupt and waste more of my time waiting.
Find a better place to stay. Trust me. This place is expensive and not worth it.
Jason
2024 年 5 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年05月12日 的回复
Greetings, I wanted to thank you for staying at the Grand Hyatt Tampa Bay, and for providing details of your experience. I sincerely apologize for the experience you had while staying with us and want you to know we appreciate the feedback so we can continue to enhance our operations. Please know that this is not the standard that we hold ourselves to, and that we truly missed the mark. I can assure you that your comments will be shared with our various management teams so this does not happen again. Thank you again for providing such valuable feedback and for your loyalty.
10/10 超赞
Elizabeth
2024年05月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms and facilities are beautiful
Be careful with pricing. I was charged for a room with a “view” that was extra and was never asked or made aware of this extra charge.
Elizabeth
2024 年 5 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年05月12日 的回复
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
8/10 还可以
Jennifer
2024年05月5日
满意:员工和服务,清洁度
Jennifer
2024 年 5 月入住 2 晚
Grand Hyatt 于 2024年05月12日 的回复
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time at our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 超赞
Courtney
2024年05月3日
满意:清洁度、员工和服务、住宿条件和设施
Courtney
2024 年 4 月入住 3 晚
Grand Hyatt Tampa Bay 于 2024年05月11日 的回复
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 超赞
Megan
2024年05月3日
满意:清洁度、员工和服务、住宿条件和设施
Clean, well appointed rooms. Staff were friendly and professional.
Megan
2024 年 4 月入住 1 晚
10/10 超赞
Adam
与配偶出行
2024年04月30日
满意:服务设施
Oo
Adam
2024 年 4 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年05月11日 的回复
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 超赞
Danny
与家人出行
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
it was so beautiful and relaxing
Danny
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年04月30日 的回复
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
8/10 还可以
Diana
2024年04月29日
Diana
2024 年 4 月入住 1 晚
10/10 超赞
Terrence
与配偶出行
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
it was an amazing stay the hotel was clean and quiet
Terrence
2024 年 4 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年04月30日 的回复
Greetings, VI want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Jim
与配偶出行
2024年04月28日
满意:住宿条件和设施,员工和服务
Affordable food options in the hotel
Jim
2024 年 4 月入住 3 晚
Grand Hyatt Tampa Bay 于 2024年04月30日 的回复
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
KENEESHIA
与家人出行, 与配偶出行
2024年04月27日
满意:服务设施,清洁度
Excellent I love holly see you guys again soon
KENEESHIA
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年04月30日 的回复
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
4/10 很差
Colleen
2024年04月26日
不满意:清洁度
Colleen
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年04月30日 的回复
Greetings, I wanted to thank you for staying at the Grand Hyatt Tampa Bay, and for providing details of your experience. I sincerely apologize for the experience you had while staying with us and want you to know we appreciate the feedback so we can continue to enhance our operations. Please know that this is not the standard that we hold ourselves to, and that we truly missed the mark. I can assure you that your comments will be shared with our various management teams, so this does not happen again. Thank you again for providing such valuable feedback and for your loyalty.
10/10 超赞
LISSETTE,MIAMI
与家人出行
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff
LISSETTE
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年04月21日 的回复
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Joseph
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was very very nice I recommend your hotel to anybody thank you your stay was wonderful
Joseph
2024 年 4 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年04月21日 的回复
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Elier
2024年04月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
X
Elier
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年04月20日 的回复
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 超赞
HAMENDRA
与家人出行
2024年04月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very courteous, professional, and customer oriented. Since this hotel is in close proximity to the airport, there are not much options for dining near the hotel.
HAMENDRA
2024 年 4 月入住 5 晚
Grand Hyatt Tampa Bay 于 2024年04月17日 的回复
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Angilaus
2024年04月15日
满意:清洁度、员工和服务、住宿条件和设施
Angilaus
2024 年 4 月入住 3 晚
Grand Hyatt Tampa Bay 于 2024年04月17日 的回复
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 超赞
Trisha
2024年04月15日
Trisha
2024 年 4 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年05月11日 的回复
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time at our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
8/10 还可以
David
与配偶出行
2024年04月14日
满意:清洁度、员工和服务、住宿条件和设施
The Only problem with this hotel is the main pool. It would be fine for a motel 6, but for this property, it’s an embarrassment.
David
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年04月17日 的回复
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 超赞
MARSHALL
与配偶出行
2024年04月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautifull place
Great staff
Doors to pool area could work better
Overall I will be back
MARSHALL
2024 年 4 月入住 4 晚
Grand Hyatt Tampa Bay 于 2024年04月17日 的回复
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Nekayla
2024年04月14日
满意:清洁度、员工和服务、住宿条件和设施
Nekayla
2024 年 4 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年04月17日 的回复
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Richard
商务旅客
2024年04月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really comfortable rooms, great service, and a relaxing environment.
Richard
2024 年 4 月入住 3 晚
Grand Hyatt Tampa Bay 于 2024年04月14日 的回复
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
William,Bloomington
与配偶出行
2024年04月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super nice hotel.
William
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年04月14日 的回复
Greetings,I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Mariana
2024年04月13日
Mariana
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年05月12日 的回复
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time at our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
8/10 还可以
Philip
2024年04月12日
满意:员工和服务,清洁度
There was no hot water for showers
Philip
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年04月14日 的回复
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 超赞
Shana
2024年04月12日
满意:清洁度、员工和服务、住宿条件和设施
Shana
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bayt\ 于 2024年04月14日 的回复
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Annemarie
2024年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed everything about this stay. The staff was so incredibly helpful and sweet!
Annemarie
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年04月10日 的回复
Greetings,I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Jesus,KISSIMMEE
2024年04月8日
Jesus
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年04月30日 的回复
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
2/10 糟糕
shaileshkumar
团体旅客, 商务旅客
2024年04月8日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Book for bay view and got corner one
shaileshkumar
2024 年 4 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年04月10日 的回复
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 超赞
Melissa
2024年04月7日
Melissa
2024 年 4 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年04月30日 的回复
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact, all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Justin
与配偶出行
2024年04月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A great overall experience! Our room had a beautiful view of the bay. The hotel was so quiet and peaceful. It was a nice escape.
Justin
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年04月10日 的回复
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
aleksandr,Battle ground
与家人出行
2024年04月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, great views. Very clean
aleksandr
2024 年 4 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年04月10日 的回复
Greetings,I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
6/10 一般
KAZUYA
与配偶出行, 商务旅客
2024年04月6日
部屋は最高だった。
KAZUYA
2024 年 4 月入住 3 晚
Grand Hyatt Tampa Bay 于 2024年04月10日 的回复
Greetings!! Thank you for taking the time to leave us you're rating and honest feedback. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 超赞
CARLOS A
与家人出行
2024年04月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was clean and the staff friendly
CARLOS A
2024 年 3 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年04月10日 的回复
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
Natasha
与配偶出行
2024年04月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service and rooms.
Natasha
2024 年 3 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年04月10日 的回复
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
4/10 很差
Denis,BONNEY LAKE
2024年04月4日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Denis
2024 年 4 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年04月10日 的回复
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
8/10 还可以
Billie Jo
2024年04月3日
满意:员工和服务,清洁度
Billie Jo
2024 年 3 月入住 3 晚
Grand Hyatt Tampa Bay 于 2024年04月10日 的回复
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 超赞
Debra
2024年03月31日
满意:住宿条件和设施,清洁度
Debra
2024 年 3 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年04月10日 的回复
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
2/10 糟糕
Clint
与家人出行
2024年03月31日
be prepared to have your room given away!
I had booked a double room and they gave it away. they said that they can overbook by 10 percent. And basically there was nothing they could
Do for me but give me a cot. the cot they gave me is gross. old and gross. Very disappointed. I wasn’t even offered compensation until I said what are you going to do to compensate this. which they did say they would take $75 Off the price. I would rather of just had my room that I booked. I was very disappointed when I got to the hotel because of this and it really ruined my night, it took me a while to get over it. Will not be coming back
Clint
2024 年 3 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年04月10日 的回复
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 超赞
Austin
2024年03月29日
满意:清洁度、员工和服务、住宿条件和设施
Great place overall, relaxing environment!
Austin
2024 年 3 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年03月30日 的回复
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 超赞
EUGENE
2024年03月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful older hotel well kept. Staff were great!
EUGENE
2024 年 3 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年03月30日 的回复
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
6/10 一般
Danielle
2024年03月28日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Danielle
2024 年 3 月入住 1 晚
Grand Hyatt Tampa Bay 于 2024年03月30日 的回复
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 超赞
Adam
2024年03月28日
Adam
2024 年 3 月入住 2 晚
Grand Hyatt Tampa Bay 于 2024年04月20日 的回复
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
8/10 还可以
Jaccqueline
与家人出行
2024年03月27日
满意:员工和服务、服务设施、住宿条件和设施
This property was comfortable, quiet, had nice amenities and was in a great location with regard to our ability to get to where we wanted to go.
Jaccqueline
2024 年 3 月入住 3 晚
Grand Hyatt Tampa Bay 于 2024年03月30日 的回复
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!