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关于坦帕 - 国际机场/西岸希尔顿欢朋酒店的点评

2.5 out of 5
坦帕 - 国际机场/西岸希尔顿欢朋酒店
4817 W Laurel St, Tampa, FL

点评

8.4

很好

10 分 - 超赞。521 条好评，共有 1000 条点评" "
8 分 - 还可以。256 条好评，共有 1000 条点评" "
6 分 - 一般。111 条好评，共有 1000 条点评" "
4 分 - 很差。60 条好评，共有 1000 条点评" "
2 分 - 糟糕。52 条好评，共有 1000 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place for rest.
2021 年 8 月入住 1 晚

10/10 超赞

Janet

满意：服务设施，清洁度
Friendly staff
2024 年 5 月入住 1 晚

4/10 很差

Shelly，Olympia

不满意：清洁度、服务设施、住宿条件和设施
Staff was nice and room was clean. Apparently, one floor flooded that morning and guests arriving should have been notified and offered other facility to stay. Huge fans and wites all around. Inside.
2024 年 2 月入住 1 晚

8/10 还可以

David，Boca Raton

满意：清洁度、员工和服务、住宿条件和设施
none
2024 年 4 月入住 1 晚

6/10 一般

JODI J

与配偶出行
满意：员工和服务
Under construction
2024 年 4 月入住 1 晚

8/10 还可以

Mark

满意：员工和服务
2024 年 4 月入住 1 晚

8/10 还可以

Karen

满意：员工和服务，清洁度
No information in the room to even identify this property. No info on area or places to eat.
2024 年 4 月入住 1 晚

8/10 还可以

Heather

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Debbie，New Bern

满意：清洁度、员工和服务、住宿条件和设施
The staff was very helpful. Steve was the shuttle driver and he helped us alot
2024 年 4 月入住 1 晚

10/10 超赞

Michael

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Guest of the day!
2024 年 4 月入住 1 晚

10/10 超赞

Tammy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to airport whwn flight is 1st out.
2024 年 2 月入住 1 晚

4/10 很差

terasa

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
As others have reviewed, the property had some sort of water damage issue before we arrived. There was dehumidifiers, cardboard (flooring), and flotsam from the incident everywhere. We couldn't get the elevator to work at first; apparently, we weren't hitting the button hard enough. The bed was as hard as a rock, the bathtub was chipping paint off the bottom, and the room was dingy. The hotel should have closed down, they shouldn't have stayed open. We weren't offered a refund or reduction in our room stay, and the front desk staff were not welcoming or friendly.

6/10 一般

Karen

与家人出行, 与配偶出行
满意：员工和服务，清洁度
Property is under construction. While i give credit to the work crews who were always professional and polite, it is not a relaxing environment. Every floor had heavy wires up and down the corridors. Even though they were taped down, they were a trip hazard for seniors. The room was nice, coffee in lobby was good, eggs, sausage and potatoes were average.
2024 年 2 月入住 2 晚

4/10 很差

Martijn

Bij aankomst bleek een groot deel van het hotel niet in gebruik vanwege een grote lekkage welke twee weken heeft plaatsgevonden. We kregen derhalve de mededeling dat we naar een ander hotel moesten uitwijken. Uiteraard overmacht maar aangezien het reeds twee weken gelden is gebeurd had een mededeling vooraf wel netjes geweest. Alternatief was prima.
2024 年 2 月入住 1 晚

2/10 糟糕

Lisa

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

Kaitlynn

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Recommend
2024 年 1 月入住 1 晚

8/10 还可以

Kurt

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

2/10 糟糕

Christina

与配偶出行
不满意：住宿条件和设施，服务设施
Hot water pipe had busted and no one contacted us prior to our arrival to possibly make new arrangements. The hot water was finally turned back on in the evening, but nothing was done about the inconvenience of 100 loud fans running overnight down the hallway and all over the hotel. The fans were so loud that people walking in the hall were shouting just to hear each other. The floor in my room was not vacuumed and there were drywall pieces all over the carpet. I had to move the nightstands and chairs back as they were in the middle of the room and the room was not ready for guests. After an extremely long flight I didn’t have the energy to find another hotel and this was a mistake on my part as I didn’t get any sleep anyway from the noise.
2024 年 2 月入住 1 晚

10/10 超赞

Robert

2024 年 2 月入住 1 晚

8/10 还可以

Kurt

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
Concern as to why all of the reconstruction with wet floor signs as if dealing with a possible water catastrophe. Multiple equipment lines for equipment throughout the entire floor and in front of the entrance to room
2024 年 2 月入住 1 晚

8/10 还可以

dorothy

2024 年 2 月入住 1 晚

4/10 很差

Melanie

与家人出行
Horrible!
When we arrived there was no hot water. We did not have / beds like requested and could not get a the correct room due to it being booked and rooms out of order. The first room had blood on the sofa mattress. The second room the sheets also looked like they had blood on them. I would never stay again.
2024 年 2 月入住 1 晚

2/10 糟糕

Melissa

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
A pipe burst and we couldn’t stay at the hotel. Our reservation was canceled and we had to find another hotel that day.
2024 年 2 月入住 1 晚

6/10 一般

Eric

与配偶出行
满意：清洁度
不满意：住宿条件和设施
The room was not worth the price we paid! There was a water leak on our fifth floor and we weren’t notified. They knocked on doors at 4 am which woke us up but they never spoke with us about it! They shut the elevator down and we had to carry all our luggage down 5 flights of stairs. Not very happy with the way this was handled.
2024 年 2 月入住 1 晚

6/10 一般

June Edith

The elevators didn’t work so we had to carry 3 suitcases and hand luggage down by stairs from 4th floor. The airport shuttle was half an hour late. Not a good day
2024 年 2 月入住 1 晚

4/10 很差

Stephanie

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Front desk staff were great, extremely helpful. The free breakfast was good & staff were attentive. The property is old, rooms small & dinghy. The rooms are overpriced.
2024 年 2 月入住 1 晚

8/10 还可以

Naoto

满意：员工和服务，清洁度
夜の到着だったので、場所がわかりづらかった
2024 年 2 月入住 1 晚

10/10 超赞

Sandy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Place!
Staff was absolutely amazing! Great area, very clean. Would stay there again!
2024 年 2 月入住 1 晚

10/10 超赞

Terry

与家人出行
满意：客房舒适度，住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

John S

2024 年 2 月入住 1 晚

8/10 还可以

Patricia

满意：清洁度、员工和服务、客房舒适度
2024 年 2 月入住 1 晚

2/10 糟糕

MariadelCarmen

与配偶出行
不满意：住宿条件和设施，服务设施
This room looks super low class, the sliding bathroom door is unacceptable
2024 年 2 月入住 1 晚

10/10 超赞

Joanne

满意：住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Darren，Indooroopilly

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Brenda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff. Good area and walkable to 2 shopping malls. Room was very nice. But does need a fridge
2024 年 1 月入住 1 晚

10/10 超赞

Cynthia

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Stephen

与家人出行
Nice
2024 年 1 月入住 1 晚

8/10 还可以

Graydon

2024 年 1 月入住 1 晚

6/10 一般

Serafim

满意：清洁度
不满意：客房舒适度，住宿条件和设施
Hotel stay review
The hallways and room were dated, with dark colors and furniture. I believe the room rate is expensive for what is offered.
2024 年 1 月入住 1 晚

2/10 糟糕

Fizza

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I will never book with expedia or give Hilton my bussiness again. Expedia did not send me a confirmation so i had no idea my booking went through. I checked my emails several times. I booked a separate booking at another Hampton hotel and thats where i stayed at. Expedia and the hotel refused to cancel to refund the booking even as a courtesy although. They show zero flexibility for their customers
2024 年 1 月入住 2 晚

6/10 一般

Anita

与家人出行
满意：住宿条件和设施，清洁度
不满意：客房舒适度
Not quite as expected for a Hampton
Hotel was clean, but our room was crowded for three people (site promised it would sleep 4). I skinned my shins several times moving around the pullout couch which was right infront of the bathroom door. Personnel we met were awesome - from shuttle driver (Mark) to front desk staff were helpful and got us where we needed to go, despite some other unruly travellers who did a lot of panicing and complaining. Thank you to the people!
2024 年 1 月入住 1 晚

8/10 还可以

Yasuhiro，Philadelphia

满意：清洁度、员工和服务、住宿条件和设施
shuttle was convenient for airport and the surrounding malls
2024 年 1 月入住 2 晚

4/10 很差

Lorena

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is definitely the worst Hampton Inn I have ever stayed at. The employees were not friendly, the bed was extremely hard—-woke up with back hurting. The hotel seemed dirty/old. When I came into room initially it was like someone had just been in there—the tv on, the soap in bathroom already opened and lights were on. If I could have switched to another hotel I would have. The only somewhat bright spot was the transportation- free transportation within 3 mile radius. Mark who transported us was extremely nice, BUT it took over a hour to pick us up only 5 minutes away. Given this fact I only used it once as I didn’t want to wait forever when Uber could pick me up in a minute or two. Also, this hotel is in a bad location not convenient to anything except the airport. I will NEVER stay at this hotel again
2024 年 1 月入住 1 晚

6/10 一般

Cíntia

不满意：客房舒适度，员工和服务
2024 年 1 月入住 1 晚

10/10 超赞

Jerry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Short stay before cruise
Stayed couple days before start of cruise. Location was good, convenient to downtown, airport and port. Staff very friendly and the airport and local shuttle were terrific. Room was clean and quiet. Would stay again
2024 年 1 月入住 3 晚

10/10 超赞

Paula

团体旅客
满意：服务设施
2024 年 1 月入住 1 晚

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

4/10 很差

ALESSANDRO

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

June Edith

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
God frokost
2024 年 1 月入住 1 晚

10/10 超赞

Lily

与家人出行
满意：员工和服务，清洁度
Checkin desk was amazingly friendly and fast. Room was clean, airport noise evident when planes taking off. Bed very hard and pillows need replacing. Otherwise a good place to stand need to be near airport.
2024 年 1 月入住 1 晚