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金馬侖高原德拉菲兒斯酒店的評價

3.5 out of 5
金馬侖高原德拉菲兒斯酒店
Batu 39 Jalan Besar, Tanah Rata, Pahang

評價

7.8

不錯

10 分評分，優異；461 則評價中有 104 則" "
8 分評分，不錯；461 則評價中有 204 則" "
6 分評分，一般；461 則評價中有 121 則" "
4 分評分，欠佳；461 則評價中有 24 則" "
2 分評分，很差；461 則評價中有 8 則" "

7.8/10 

整潔度

7.6/10 

職員與服務

8.0/10 

設施服務

7.4/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Winnie

讚好：整潔度、職員與服務和住宿狀況
早餐選擇少。酒店不近市中心。
早餐選擇少。酒店不近市中心，吃飯要揸車去。房間大, 浴室也大, 水壓大, 水也夠熱. 大床總是偏向一面, 睡不好。
於 2019 年 10 月住了 1 晚
Fazlin 於 2020年1月13日的回應
Dear Winnie, Thank you for your recent stay with us. We're sorry for you to encountered this problem. We have taken look at the issue mentioned, and we will try our best to improve it next time.

8/10 不錯

winnie

讚好：整潔度、職員與服務和住宿狀況
沒有冷氣，沒蚊沙，令兒子半夜被蚊釘醒。但清潔方面可以

6/10 一般

SIEW BEE (kuala lumpur)

讚好：整潔度和客房舒適度
早餐价格偏高
整体都不错。

8/10 不錯

sze yee (Malaysia，selangor)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店设施不错
地点清静，停车方便，房间够宽大

6/10 一般

Kwong Yuen

10/10 優異

Hsiu-feng (台灣高雄)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒的飯店
房間很漂亮舒適。沒有空調但溫度很適宜，因為不在鎮中心，所以更寧靜放鬆。去丹那拉搭跟碧蘭璋都不會太遠，房間很乾淨，可以不用穿拖鞋。

10/10 優異

Yu sheng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
乾淨舒適，C/P值高！
雖然飯店離市區還有一段路，但是旁邊就有日常用品店，以及西餐、火鍋店。適合有交通工具的人住宿！但以它的整體品質價格比，還是值得一住！

8/10 不錯

真實旅客

Recommended
Convenient location, and clean room, but staff not so sure about details of the excursions, got us on the wrong tour.

8/10 不錯

黃信學

讚好：住宿狀況和客房舒適度
不滿：職員與服務

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
Spacious rooms, but facilities are rather old

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
不滿：整潔度
热情的服务，宜人的风景，令人惋惜的清洁
地点在两个镇中间，都有五、六分钟车程，吃饭不方便。房间大，景色不错。早餐不丰盛且餐具杯具非常不洁净。但所有服务都很热情。

8/10 不錯

真實旅客

位置極佳

8/10 不錯

Marco (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good service attitude
Good service attitude by staff at reception and restaurant. Location is a bit far away from the town if you have no car. In fact, it should be a pro if you prefer a more quiet environment.

8/10 不錯

simon (hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay
and sleep with fresh and cool air throughout the night. My wife suggest booking a room not facing the road will be better.

10/10 優異

benjamin

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A quiet, clean hotel away from much of the bustle of tana rata.
於 2024 年 3 月住了 2 晚

10/10 優異

Yoshitaka

讚好：整潔度和職員與服務
於 2023 年 10 月住了 2 晚

8/10 不錯

Siti Zawiah

讚好：職員與服務
於 2023 年 6 月住了 1 晚

10/10 優異

Muhammad

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Very good
於 2023 年 5 月住了 1 晚

8/10 不錯

TAKANO

讚好：整潔度、設施服務和住宿狀況
夜、お酒が飲めるバーがあればもっとよかった。
於 2023 年 4 月住了 2 晚
ida 於 2023年4月29日的回應
Dear Mr Takano,Thank you for your review, sorry to informed you our restaurant is Halal Restaurant we unable to server alcohol and unable to open bar , next time if you come again you can go to Casa de la rosa hotel our sister hotel can bring alcohol and enjoy your holiday :)

10/10 優異

Asyraaf

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 11 月住了 1 晚

6/10 一般

Zhao Zhen

於 2022 年 10 月住了 1 晚

8/10 不錯

Erik

家人同遊
讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
於 2022 年 8 月住了 2 晚

8/10 不錯

Ada

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Room service done with do not disturb sign hanged
I asked front desk not to do the room service and requested a do not disturb tag. The front desk said yes and told me to call for anything I need. After a day trip back, my room still serviced and everything is touched which make me not comfortable
於 2022 年 8 月住了 1 晚

8/10 不錯

JACLYN CHUN YIN

家人同遊
讚好：整潔度和職員與服務
Affordable price with breakfast included. Family with 3 and 4 highly recommended
於 2022 年 7 月住了 1 晚

10/10 優異

Ella (Waterloo)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was easy to find, parking was excellent. The breakfast was great! There was lots of choices and all was well prepared. I like having hot milk to put into my hot coffee! The staff were friendly and efficient.
於 2022 年 6 月住了 2 晚

8/10 不錯

Aminuddin

於 2022 年 6 月住了 1 晚

8/10 不錯

Sandra

親子同遊
讚好：職員與服務、設施服務和住宿狀況
Ok hotel. Nothing special negative, nothing special positive. Breafast choice could be better.
於 2022 年 5 月住了 3 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice and Quiet environement.
Good location. Cosy and tidy environment.
於 2022 年 2 月住了 1 晚

10/10 優異

Muhd Nasrin Mohd

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pleasant stay
於 2022 年 1 月住了 1 晚

10/10 優異

Yin Shen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall great stay, minus other smoking guests
Located not far from attractions and food, but still managed to be peaceful and quiet. Hot water pressure was great, breakfast was alright, no complaints, bed linens were comfortable, both firm and soft pillows were offered in room as well. Only issue I had was cigarette smoke coming from another guest’s window from a floor below. Room windows are not fully sealed, hence was breathing secondhand smoke.
於 2021 年 12 月住了 2 晚

8/10 不錯

LEE LENG

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel with great stay
The room is spacious and clean, staff was friendly and attentive only the downside is our room near to the roadside a bit noisy if motorists pass by, breakfast not much choices parking limited
於 2021 年 12 月住了 1 晚

8/10 不錯

yin hoong

於 2021 年 12 月住了 1 晚

10/10 優異

khor

於 2021 年 11 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚

6/10 一般

VR (Penang)

親子同遊
讚好：職員與服務
不滿：整潔度
Rooms were large, suitable for family. However, its old hotel, requires a refurbishment. Breakfast was below standard.
於 2020 年 7 月住了 1 晚

10/10 優異

Norhidayah

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Hotel yang menarik untuk bermalam.. cuma perlu tingkatkan kualiti servis bilik.. lambat dapat seterika..
於 2020 年 6 月住了 1 晚

10/10 優異

Adila

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 6 月住了 1 晚

8/10 不錯

Mohd

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚

8/10 不錯

Abdul (Kuala Lumpur)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Just breakfast not so wow.. Just normal breakfast only... The rest ok...
於 2020 年 3 月住了 1 晚
Manager 於 2020年3月12日的回應
Dear Abdullah We thank you for your recent stay and review.

10/10 優異

Darren

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable base for Cameron Highlands
Location - Out of the centre of Tanah Rata, so it's quiet. Tourist sites are spread far and wide, so you need transport anyway. Service - efficient and friendly Accommodation - very comfortable, large bed, table and chair, small balcony. The music playing in the corridors is weird... we could hear it from inside our room. Eating - Breakfast, large selection of hot and cold. Tea and coffee in room Wi-fi - poor reception, timed out regularly, reverted to using phone as hotspot. Summary - recommended as a base in Cameron Highlands
於 2020 年 2 月住了 2 晚
Manager 於 2020年3月9日的回應
Dear Darren We thank you for your recent stay and review. As for the corridor music or pipped in, it starts from 08:30 am to 10:00 pm, we are sorry if it was uncomfortable. We are really looking into the WiFi issues and hope to solve it as soon as our vendor has identified the replacements.

4/10 欠佳

James

不滿：住宿狀況和客房舒適度
Very tired and drab
very shabby hotel. Musty smell in the rooms, unwelcoming reception, poor breakfast, and no air conditioning (use the window, it’s natural). Checked out after a day
於 2020 年 2 月住了 1 晚
Hotel Manager 於 2020年3月2日的回應
Dear James We thank you for your recent stay and review. We are really saddened by the treatment given to you. Nevertheless, we are getting to the bottom of things and will speak to all our Associates on the value of Guest Experiences.

6/10 一般

Mark

讚好：整潔度和職員與服務
Functional
Friendly staff and clean & functional hotel. OK for a one night stop over Butkus if town and parts in need upgrading
於 2020 年 2 月住了 1 晚
Manager 於 2020年2月18日的回應
Dear Mark We thank you for your review

6/10 一般

Lesley Meng Choo

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2020 年 2 月住了 2 晚
Manager 於 2020年2月18日的回應
Dear Lesley We thank you for your review

8/10 不錯

Nerina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Better than expected. Food is delicious !
於 2019 年 12 月住了 2 晚
Fazlin 於 2020年1月13日的回應
Dear Nerina, Thank your for your positive feedback. Please come and stay with us again. Best Regards

8/10 不錯

Ane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff. Bad internet connection.
於 2019 年 12 月住了 2 晚
Fazlin 於 2020年1月3日的回應
Dear Ane, Thank you for your recent stay with us. We are extremely sad that you had encountered this issue. We have taken look at the issue mentioned and we will try our best to improve it next time Best Regards Reservation Departments

10/10 優異

Caisha Nivenia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
於 2019 年 12 月住了 1 晚
Fazlin 於 2020年1月3日的回應
Dear Caisha Nivenia, Thanks for your positive feedback about our hotel. Please come and stay with us again! :) Best Regards, Reservation Department.

8/10 不錯

Lee

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice environment, away from town. Nice for relaxing. Large parking area. Helpful staff.
於 2019 年 12 月住了 1 晚
Fazlin 於 2020年1月3日的回應
Dear Lee, Thanks for your positive feedback about our hotel. Please come and stay with us again! :) Best Regards, Reservation Department.

10/10 優異

Chin Long

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Fazlin 於 2020年1月3日的回應
Dear Chin Long, Thanks for your positive feedback about our hotel. Please come and stay with us again! :) Best Regards, Reservation Department.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Soft boil egg and omlete station is main key to breakfast buffet.. hope to see those station in future..
於 2019 年 11 月住了 1 晚
Fazlin 於 2020年1月3日的回應
Dear Guest, Thank you for your recent stay with us. We will try our best to make varieties of breakfast and enjoyable for you to come visit in our hotel next time. Best Regards Reservation Departments