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金馬侖高原煙屋酒店的評價

3 out of 5
金馬侖高原煙屋酒店
By The Golf Course, Cameron Highlands, Tanah Rata, Pahang

評價

8.4

很好

10 分評分，優異；175 則評價中有 77 則" "
8 分評分，不錯；175 則評價中有 68 則" "
6 分評分，一般；175 則評價中有 21 則" "
4 分評分，欠佳；175 則評價中有 5 則" "
2 分評分，很差；175 則評價中有 4 則" "

8.2/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

7.8/10 

住宿狀況

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel style and services are great!
於 2020 年 12 月住了 2 晚

10/10 優異

lit kin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚

10/10 優異

Mun Kit

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚
Smokehouse Team 於 2019年2月24日的回應
Thank you and we look forward to have you with us again.

10/10 優異

qxl1025 (金马伦)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
漂亮的英式酒店
环境很美，点过的食物都很好吃，特别是早餐。很满意!

10/10 優異

Wing Bun (香港)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
物有所值
貼近 golf club, 環境優美舒適; 服務貼心細緻. 臨離開時, 更送上小吃水果, 供旅途上充飢,令人感動.

10/10 優異

adam (China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
一流服务
新加的副楼有点差距

8/10 不錯

Ken Tso

讚好：職員與服務和客房舒適度
Nice hotel
Nice hotel with extremely beautiful garden. Nice room decor.

8/10 不錯

khor

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
Gaury Sinnu 於 2021年5月11日的回應
Thank you so much Mr Khor.....see you again & have a nice evening....

10/10 優異

Mary

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic place
Everything was good
於 2021 年 4 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2020 年 12 月住了 1 晚

10/10 優異

khor

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚

6/10 一般

Greg

不滿：整潔度、住宿狀況和客房舒適度
Needs some TLC
Chose Smokehouse because of its British charm, which it has in abundance. Sadly the hotel is little lacking in quality, more of an issue when paying a premium. The service was just ok. Polite team but no real enthusiasm to go the extra mile, despite encouraging words. Their saving grace is the food, especially the roasts and English Breakfast, which were excellent. Give the hotel some TLC and it could be worth the premium rate.
Flooding in the bathroom
於 2020 年 10 月住了 2 晚

10/10 優異

Wong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Romantic Venue for Valentine's Day celebration .
Valentine's Day retreat. everything was flawless.
於 2020 年 2 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度和住宿狀況
於 2020 年 1 月住了 2 晚

8/10 不錯

Teng Boon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚

10/10 優異

keiichi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

10/10 優異

tarja

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
luontomatka
Upea vanhanaikainen hotelli, kaunis puutarha, erittäin ystävällinen palvelu, erinomainen aamiainen
於 2019 年 11 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a last minute decision and such a good one. The staff helped with everything, were so lovely! Couldn’t recommend enough!
於 2019 年 11 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 2 晚

10/10 優異

HIRONOBU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
建物と庭が素敵でした。特に良く手入れされたイングリッシュガーデンが素晴らしかったです。
於 2019 年 9 月住了 2 晚

8/10 不錯

Abu Hanifah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Smokehouse is charming and the grounds are gorgeous. Even though the hotel shows the stress of time, it is still a wonderful place to stay.
於 2019 年 9 月住了 2 晚

10/10 優異

Pierre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property and furnishings are so tasteful. The staff was extremely attentive. The breakfast and tea were delicious.
於 2019 年 7 月住了 3 晚

8/10 不錯

真實旅客

於 2019 年 5 月住了 1 晚

8/10 不錯

Happy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cozy and upkeep of the place is good. Nice garden and the pastries they serve are good. Love the fresh scones they have for afternoon tea.
於 2019 年 5 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Charming property and friendly staff. We loved it. Don't expect a five star hotel experience - more like a delightful pub in UK.
於 2019 年 5 月住了 2 晚

8/10 不錯

HIRONOBU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Well maintained both internally and externally. Many people not staying were taking their photos and it shows how fantastic !
於 2019 年 5 月住了 2 晚

10/10 優異

真實旅客

於 2019 年 5 月住了 3 晚

10/10 優異

Alexandra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel parfait
Magnifique cottage où il fait bon de s’y reposer après une marche dans la jungle et/ou les plantations de thé. Le feu de cheminée le soir est un plus !
於 2019 年 5 月住了 2 晚

8/10 不錯

malkit

讚好：職員與服務、住宿狀況和客房舒適度
short visit to camerons
we had a good room at hilltop 5 . i liked that it was very well ventilated. the shower head is quite erratic and water splashed all over bathroom as there was no curtain around the bath area. all else was good
於 2019 年 4 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
As you can see from the photos, it is a lovely building and the gardens and flowers are superb. The room was quite compact. The breakfast was superb. The value for money is questionable.
於 2019 年 4 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
This is our second time at this hotel. We love the Timeless quality of this hotel. The large, fireplace seating areas are perfect for a cup of tea or a glass of wine. Our room was large and faced the first class Garden surrounding the hotel. We got an upgrade and will return. Excellent staff!
於 2019 年 1 月住了 2 晚
Smokehouse Team 於 2019年2月24日的回應
Thank you for your positive feedback. We look forward to have you with us again.

10/10 優異

Eugene

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Charming, cosy, lovely stay
I have heard so much about the rooms in Smokehouse. Needless to say I was still surprised at the suite that was allocated to us - Ambleside Suite. It was spacious. It was beautiful. It was rustic. It was comfortable and cosy. Of the few remaining rooms of the original building, it was a treat. The living was huge. Huge TV, some condiments and a Nespresso machine. A rather cute fireplace that look decorative. There were some lamps that tried to light up the somewhat dark room after sunset. The bedroom with 4-posters bed was charming. Clean sheets, firm beds, really warm duvets for the usually cold nights. Toilets spacious and clean. Good supply of heated water. Amenities were provided. It was a tad bit difficult keeping the toilet dry during showering and it got a little slippery. One could just unwind at this lovely place enjoying good afternoon tea with one the best scones in Cameron Highlands served with clotted cream and homemade strawberry jam. It was bliss. Restaurant and bar closes rather early at 9:30pm. Otherwise the location of smokehouse may be of a distance to Tanah Rata and Brinchang town, but with the cooler climate in Cameron Highland, it is nice to go for walks. Information on the suites don't come by easily. I've been trying to search for the suites and rooms the hotel has to offer.
於 2018 年 11 月住了 1 晚

8/10 不錯

Sok Hoon

讚好：整潔度、職員與服務和客房舒適度
於 2018 年 10 月住了 2 晚

8/10 不錯

M

讚好：整潔度和職員與服務
Even though not 5*, looks to be a great option for the area. I would skip the restaurant.
於 2018 年 9 月住了 2 晚

10/10 優異

Benjamin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
於 2018 年 8 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel
Lovely stay at this hotel! Beautiful setting and great food- especially the scones! Would stay again. Thank you.
於 2018 年 7 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚

10/10 優異

Kaan (Australia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel combining old world charm and modernities
We stayed a Saturday night at this hotel. The room was a large suite and was filled with beautifully maintained antique funiture but was clean and functional. Modern touches such as fast wifi, TV with Astro for the World Cup and a Nespresso machine were fantastic. The bathroom was large and well appointed. We ate at the restaurant (afternoon tea and dinner) and drank at the bar which is just like an old English bar complete with fireplace. The food was good and reasonably priced. The hotel is centrally located in the Highlands. It was reasonably pricey compared to other options but was well worth it.
於 2018 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
Ambient and comfortable. The service was prompt and attentive. Good.
於 2018 年 5 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 4 月住了 1 晚

10/10 優異

kenneth (England)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel and maintain great British tradition
We enjoyed the embient atmosphere and lovely afternoon tea with lovely scones-jam /cream and great temperature with great food too
於 2018 年 5 月住了 1 晚

8/10 不錯

Franck (Paris)

讚好：整潔度和職員與服務
Hôtel vieillot mais avec beaucoup de charme
Un hôtel avec un charme indeniable, suite très spacieuse qui mériterait d’être rénovée. On a l’impression d’être à une autre époque... Notre chambre était confortable mais bruyante, en cause, le groupe froid qui ventile, et la route très passante à proximité. Le restaurant est très bien, avec des prix europeens. je recommande cet hôtel pour son charme anglais.
於 2018 年 4 月住了 2 晚

2/10 很差

Jane (Reading, UK)

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Needs investment soon!
We stayed at this hotel 27 years ago and enjoyed its quirky theme. However, there appears to have been a lack of investment and inspiration over the years. We were given a family room which had windows opening onto the industrial waste bins in the courtyard below, the smell from the bins and the musty smell of the old furnishings was extremely unpleasant. The room was in need of a total renovation. Rooms, food and drinks are all comparatively expensive. On a positive note, the staff were very pleasant. Unfortunately, after looking forward to revisiting after such a long time, we couldn’t wait to check-out.
於 2018 年 4 月住了 1 晚

8/10 不錯

真實旅客

讚好：職員與服務

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel in the highlands with an old English charm
We stayed at the smokehouse for two nights whilst visiting the highlands and loved it. Our room was spacious, clean and comfortable and the staff couldn’t be more helpful. The room wasn’t modern but exactly as expected being based on an old English pub - a bit tired in places but with an indescribable charm. Thank you for a lovely stay!
於 2018 年 3 月住了 2 晚

4/10 欠佳

Anonym (Hessen)

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Mehr Schein als Sein
Aufgrund der vorherrschenden Zustände waren wir dazu gezwungen unsere Buchung bei Expedia zu reklamieren. Hier ein paar Auszüge: Die Zimmer weisen gesundheitsbedenkliche Mängel auf. Das Zimmer, welches nach Meinung des Hotels einer der schönsten Zimmer sei, war nahezu flächendeckend verschimmelt! Grosse (!) vom Schimmel befallene Stellen zeigten sich an den Seitenwänden sowie an der Decke des Raumes. Offensichtlich ist das Problem bekannt, denn einige Stelle wurden schon des öfteren mit weißer Farbe notdürftig überstrichen. Dass es in den Räumen entsprechend stark roch, dürfte vorstellbar sein. Die Schränke waren daher nicht zu benutzen und der Aufenthalt im Zimmer wurde auf ein Minimum reduziert. Parallel zu dem eklatanten Schimmelbefall ist auch die Sauberkeit zu bemängeln. Es ist wahrlich nicht übertrieben, wenn von zentimeterhohem Staub auf z.B. Lampenschirmen. Traditionshaus hin oder her, es existiert eindeutig ein Unterschied zwischen alten, abgenutzten Mobiliar und im Tudor-Stil ausgerichteter Innenarchitektur. Ferner sei noch gesagt, dass es sich beim gewählten Hotel nicht nur um ein Traditionshaus handelt, sondern auch um die zweit teuerste Unterkunft am Platz! Dies hat der preisgerechte, sehr gute Service sowie die besonders gepflegte Außenanlagen auch bestätigt und soll keinesfalls Gegenstand dieser Kritik sein. Fazit: Wir empfehlen das Smokehouse keinesfalls weiter! Hier herrscht enormer Sanierungsbedarf; auch wenn dies die Hotelbilder nicht zeigen.
於 2018 年 3 月住了 3 晚