达拉斯Tangle Ridge Golf Club附近酒店

“Reception Staff was very dry and remedial, in terms of providing good customer service. It seemed as if the person either didn’t want to be there altogether or specifically didn’t want to service me. No smile, no warm greeting. Obvious passive aggressive irritation at the fact I requested a different room than the one I was initially offered. No response or follow-up from management, once a written complaint was submitted. The check-out staff was actually on a personal phone call, while……

“Staff is great and very helpful.”

“Overall decent experience ”

“Room was not ready on check in. When I went into the room, the floor was still soapy, the carpet still has the previous occupants hair and sox. The Internet wasn't working so no TV. ”

“The first day I lived on the first floor was still noisy, and the bathroom leaked. The next day, the front desk service staff helped me adjust it to the second floor, and the whole was better. The attitude of the service staff is still good.”

“Yes”

“Clean rooms ”

“n/a”

“Good ”

“Yea”

“The rooms were very large and nice. The biggest downside was that the pool was cold and not kept up. Also, did not have a hot tub.”

“Great staff, amazing breakfast, extremely clean. If I could take one half point for the beds being a little uncomfortable I would. They weren’t horrible tho.”

“The entire hall smelled like weed, the walls are super paper thin that you literally hear the tv next door and the doors slam so loud that they startle you awake!”

“The rooms were very clean. The atmosphere or the hotel was very inviting and the staff went above and beyond to make sure we had everything we needed.”

“Great Customer service and cleanliness.”

“Super clean room and overall hotel. Very comfy bed. All the staff were so kind and helpful. ”