My experience with the staff and service of Expedia has been difficult and unnecessarily frustrating. Artificial Intelligent agents should not be a continued first point of contact when the conditions of the travel experience is DANGEROUS! My family arrived to a hotel that was infested with disease infested bats. We booked for 5 nights and left after one. I started a conversation with Expedia the first night and still a refund has not been issued. The Expedia staff has been inconsistent and most agents (especially Ayush B.) were unfriendly and unapologetic. My families safety is a priority and Expedia has a responsibility to NOT put its customers in DANGER. Issue me my refund and take on the hotel directly. I have had a horrific Expedia experience.
Angelina
2025 年 7 月入住 5 晚
10/10 超赞
Kellie
与家人出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful location and staff. Everyone was very accommodating and helpful.
Kellie
2025 年 7 月入住 2 晚
4/10 很差
Robert
与配偶出行, 商务旅客
2025 年 7 月 9 日
不满意:住宿条件和设施,服务设施
This "resort" used to be a decent 3 star place to stay, pre-Covid. It is now tired and sad.
Some ground floor balcony loungers and chairs had cushions that were seriously deteriorated, as in skid row style.
Bar and food prices are very expensive. I would not recommend this "resort" to anyone.
Robert
2025 年 7 月入住 1 晚
8/10 还可以
Peter
2025 年 5 月 27 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
All the staff were fabulous no complaints, paid for 7 nights got there a day late due to flight error, so stayed for 6 probably 3 would have been enough. Not a great fan of Fruit Bats that roost in the trees at the resort, the room was a bit motel like with a view, got caught with the hurry only 2 or 3 left at this price pressure, we could have got a room easily and paid by the night as it was virtually empty
Peter
2025 年 5 月入住 7 晚
10/10 超赞
Doug
2025 年 2 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Doug
2025 年 2 月入住 4 晚
10/10 超赞
KRISHNA
与家人出行
2024 年 8 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good
KRISHNA
2024 年 7 月入住 3 晚
10/10 超赞
Peter
团体旅客
2024 年 6 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A family away from home!
Peter
2024 年 6 月入住 5 晚
10/10 超赞
MARIAN
2024 年 3 月 25 日
满意:住宿条件和设施,服务设施
I chose this hotel for the convenience of snorking . Out standing dives every day new location and diversity in coral and sea creatures. Dive master really knew his stuff and took excellent care and safety. The food and accommodation were excellent. Very nice large rooms and modern and large bathroom. The staff was so nice.
MARIAN
2024 年 3 月入住 4 晚
2/10 糟糕
Wooyoung
2024 年 3 月 25 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This is for local workers, not for tourists
1. Rooms had a bad smell, possibly due to rainy weather, but no effort was made to address it such as turning on the AC or burning incense.
2. Had to change rooms due to a broken shower head, indicating poor room maintenance and oversight during check-ups.
3. The new room's bathroom ceiling was full of mildew, suggesting a lack of cleanliness and maintenance across multiple rooms.
4. Despite experiencing multiple inconveniences, there was no apology from the staff, particularly at the front desk, who failed to greet, orient, or apologize to the guest.
Wooyoung
2024 年 3 月入住 4 晚
10/10 超赞
Montana
与配偶出行
2024 年 3 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is amazing. Beautiful views of the ocean. Food and drinks were tasty. The place is easy to find.
Montana
2024 年 3 月入住 1 晚
10/10 超赞
Jackson
与家人出行, 与配偶出行
2024 年 2 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved staying here. The staff was very helpful and accommodating. We were always taken care of. Make sure to check your bill. If you are traveling with others they may charge food or drinks to the other room. Just stay on top of what is being charged to which room. Other than that it was a great experience.
Jackson
2024 年 2 月入住 4 晚
10/10 超赞
Daniel
2024 年 2 月 13 日
Daniel
2024 年 2 月入住 4 晚
8/10 还可以
steve
2024 年 2 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay, very welcoming. No beach but layout and rooms are very nice
steve
2024 年 2 月入住 1 晚
10/10 超赞
Myles
与配偶出行, 团体旅客
2024 年 1 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the rooms and the service. Everyone was very pleasant and the environment was tranquil and pristine....until the bats made their presence known. There were no less than 300-400 bats in the trees on the property. It wasn't terrible because they are nocturnal and just stayed in the trees. However, if you have a fear of bats I would advise against staying here. The food was phenomenal and the service was impeccable. Very convenient location. The concierge set up everything for us, from diving to hiking to meals. You have to tell the concierge the day prior what you want for dinner because all of the food is bespoke.
Myles
2023 年 12 月入住 1 晚
4/10 很差
Keverieli
2024 年 1 月 8 日
Keverieli
2024 年 1 月入住 4 晚
6/10 一般
Jamila
与配偶出行
2023 年 12 月 19 日
满意:服务设施
The place is infested by bats. The noise was so bad that we couldn't sleep for the 2 nights of our stay. Never again.
Jamila
2023 年 12 月入住 2 晚
10/10 超赞
Purnima
与家人出行
2023 年 11 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Purnima
2023 年 11 月入住 2 晚
10/10 超赞
Ryan
2023 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ryan
2023 年 10 月入住 4 晚
10/10 超赞
Jagendar
2023 年 8 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mr and Mrs Singh
Sound of the ocean makes your day we love ❤️ the place we love to come back again very friendly staff.
Jagendar
2023 年 7 月入住 3 晚
10/10 超赞
真实旅客
与配偶出行
2020 年 3 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
We loved the location and the diving was spectacular. Food excellent but the friendly staff was a real bonus.
Thank you
真实旅客
2020 年 3 月入住 6 晚
10/10 超赞
Merja
2019 年 11 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hyvä sijainti ja siisti.
Merja
2019 年 11 月入住 2 晚
8/10 还可以
Kenneth
2019 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel with friendly service. The restaurant did have a very limited menu for lunch or dinner. To insure the availability of your meal choices, you had to make a reservation and choose your appetizer, entree and desert, no later than 11:00 a.m. that morning. If you didn't, you choices might not be available.
Kenneth
2019 年 10 月入住 2 晚
8/10 还可以
真实旅客
2019 年 9 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable stay, good for diving.
clean and comfortable stay. helpful staff. Theres a dive shop at the resort and divemasters Leo and Frank are superb!
真实旅客
2019 年 9 月入住 4 晚
8/10 还可以
Greg
2019 年 6 月 3 日
满意:客房舒适度,员工和服务
Not a bad spot
This place is fine if you’re looking for some average accommodation. Staff were pleasant and the view is great. Right near the date line and ferry, however a fair drive to the fall etc.